Eyebuydirect has a rating of 4.6 stars from 11,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
So many frames to choose from, quality lenses, prompt service, great customer service, great price. One of the best selection of frames of all the online eyeglass retailers. Shop around, you won't find a better selection or a better product.
They have great deals and an easy to use website. If everything isn't correct, they quickly assist and replace the product. Plus, they donate glasses to communities.
Though there are many selections, I wanted one specific frame that I already have. It wouldnt let me add in my prescription. I hate that, but I'm not mad at the fact that there are many more that are similar.
Very easy to order from. Great eyeglasses at very good prices. This is my fourth pair and loved every one. There's no reason to pay exuberant
Prices for progressive glasses. My last pair was $50 and my favorite pair yet. Instead of paying $400. I love Eyebuydirect.
It was good. Decent price, good selection and the script is right. Why you sent me a bright yellow case for aviator sunglasses is mysterious in a bad way
EBD is always easy to use! I have been using them for years and I recommend them to everyone. As a teacher, I value a company that offers affordable glasses. I also recommend them to my students and their parents.
This the only place I order my glasses from. I find any frame and such great quality! I order for my 9 year old as well, she LOVES them. I recommend for adults and kids
I love the returns policy here, I usually know straight away if a pair of glasses will work or not, and I continue to purchase glasses from eyebuydirect.
I'm not satisfied. I paid for blue blocking but my eyes hurt when I'm in front of my computer. Did not have this problem with the glasses I ordered from Zeelool. I gave 2 stars because the glasses are cute
I want a pair of glasses for $30 to $50. I don't like the chat nonsense because it doesn't work and leaves you hanging. So I had to eventually call to find out you don't sell just the lenses. Then I get hit up with this stupid questionnaire that asks for experience dates and whether you are an existing customer. It should know these things.
THe glasses were exactly what I wanted, and excellent value as well. I messed up the shipping, and the support staff were very understanding and supportive.
I got some sunglasses from here and they are pretty good. But, I am getting my regular prescription glasses from here because there is a good guarantee and a decent price.
Fast and easy. A little more expensive than I through it would be. Had to return the glasses the prescription was not correct. The return process was easy and fast. I wish they had worked.
Shipping was extremely slow! I received at 4 emails a day from the day of my order, emails still continue after unsubscribing from all of them! Very annoying! After receiving the glasses, they're not bad.
I preferTobe able to look at the glasses without someone following me or telling me that a certain pair won't work for me I will continue to come here in the future
Ordered with a new prescription but the strength was slightly too high - the prescription was changed by Doctor to reflect and EyeMed remade the lenses after we returned the frames! Excellent quality and service.
I've bought over 5 pairs with eyebuydirect and they're all been pretty good! The only complaint i would have is the specific frame (amore heart frame) i buy, gets loose in the center and i constantly have to tighten it. But other than that no complains!
Although cheap and easy isn't normally a compliment, I certainly is intended as one here! I have been buying from this site for years and it's always been so simple and affordable.
I was able to afford my prescription glasses with EyeBuyDirect, and it's the first time using bifocals, and first I was so happy when I got my order, was fast and on time. The frame is great and I put them on and I have only haven't them off to sleep and shower, I love them and the color of the frame matches my hair color, I'm super happy, I wanna order another kind of frames, maybe sunglasses, and oh I'm transitioning to the bifocals very nicely, thank you. I do recommend and and I will buy from EyeBuyDirect again, thanks
The process was easy and pleasant. I bought progressives and they got them right! The glasses are cute and comfortable. I will be buying from them again.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.