Enterprise Rent-A-Car
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Enterprise Rent-A-Car

How would you rate Enterprise Rent-A-Car?
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Texas
1 review
0 helpful votes
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Reserved a full-sized car but were put in a small SUV. But it got great gas mileage and was pleasant to drive. We have no complaints!

Date of experience: May 6, 2025
District of Columbia
1 review
0 helpful votes
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The Service is exceptional
March 21, 2025

The Service is exceptional. There was a wait I was acknowledged and told it would be a few minutes; I was asked if I would like a glass of water. I had the feeling my time was as valuable as their time was.

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
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I really felt that I was cared and supported from the beginning to the end. Big appreciation to Latifa on showing great empathy and support on my situation and needs as well as Ella for walking me through features on a car that really really helped me good take of my in-laws :)

Date of experience: March 22, 2025
New Jersey
1 review
0 helpful votes
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My experience with renting from you guys was wonderful and the vehicle was all of what I expected and thank you. I shall rent again from you guys when needemy experience with renting from you guys was wonderful and the vehicle was all of what I expected and thank you. I shall rent again from you guys when needed in the future.d.

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
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Best car rental experience I have had with the most friendly and professional people! Maybe partly due to the excellent Arizona weather, but credit is surely due to these Enterprise employees at the Mesa, AZ ( Broadway and Alma School Rd) location.
A Positive Attitude is something sort of RARE these days (sadly) and so it needs to be noted, when found, in an equally positive way!

Date of experience: April 4, 2025
Support T. Enterprise Rent-A-Car Rep
4 weeks ago

Thank you for your wonderful feedback, Raymond! We're thrilled to hear you had such a positive experience with our Mesa team. We truly appreciate your kind words and are proud to provide friendly and professional service. Enjoy the Arizona sunshine! - Isabella

Virginia
1 review
0 helpful votes
Follow M W.
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First off I would like to say great customer service and the availability of rentals and options. Great communication on rental information.

Date of experience: May 4, 2025
Support T. Enterprise Rent-A-Car Rep
2 days ago

Thank you for the wonderful feedback. We're glad to hear you had a positive experience with our customer service and rental options. Your satisfaction is our priority. - Lisa

Missouri
1 review
0 helpful votes
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Friendly, great customer service, all around good company. We only use Enterprise North Frazier location. A good experience every time I need a rental.

Date of experience: April 8, 2025
Support T. Enterprise Rent-A-Car Rep
4 weeks ago

Thank you for your wonderful feedback, Sarah! We're thrilled to hear you consistently have great experiences with us. Your support means a lot to our team. Looking forward to serving you again! - Isabella

Texas
1 review
0 helpful votes
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I got a rental car on April 3 and it was a Hyundai ELANTRA and it got stolen within a few days of having the vehicle and come to find out. This is the number one stolen vehicle in the United States and enterprise is trying to charge me for the theft and I had no control over it. Totally unfair and heartbreaking.

Date of experience: April 12, 2025
Illinois
1 review
0 helpful votes
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Price, availability and convenience were major factors in choosing this Enterprise location. Nathan and the team there are super helpful and efficient!

Date of experience: April 16, 2025
New Jersey
1 review
0 helpful votes
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The team in Marlton always have Excellent Customer Service. I rent pretty often from them and they are always nice, professional and timely.

Date of experience: May 2, 2025
Support T. Enterprise Rent-A-Car Rep
4 days ago

Thank you, Ryan! We're thrilled to hear that our Marlton team consistently provides excellent customer service. Your continued support means a lot to us, and we look forward to serving you again soon! - Isabella

New York
1 review
0 helpful votes
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Rental process was super easy, quick, and the representative was very friendly and informative. Return was a breeze! I will be using enterprise again!

Date of experience: April 29, 2025
Support T. Enterprise Rent-A-Car Rep
5 days ago

Hi Susan, we're thrilled to hear you had such a seamless rental experience! Our team strives to make everything easy and enjoyable for our customers. We look forward to serving you again soon! - Isabella

Washington
1 review
0 helpful votes
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Returned to renting from Enterprise Car Rentals. After having used my Corporate Class Enterprise Account back in
Yrs-2000-2008, We have decided to return after we tried other car rental brands. Enterprise always provides professional and knowledgeable staff. Overall, our recent experience, we were very well cared for and happy with our Hundai SUV, very comfortable seats are super important.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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So few rental car agencies put the customer first! They made the entire experience painless and quick and I have never felt so valued as I have been at this location.

Date of experience: April 25, 2025
California
1 review
0 helpful votes
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As I currently stated, I highly recommend enterprise rentals, based upon the quality of service, in addition to the friendly speed of service that the staff has always provided me with.

Date of experience: April 25, 2025
South Carolina
1 review
0 helpful votes
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My overall experience was a 10/10!
May 2, 2025

My overall experience was a 10/10! They are very polite there. The customer service was awesome, and they move quickly I was in and out! Thanks Dion

Date of experience: May 2, 2025
Support T. Enterprise Rent-A-Car Rep
4 days ago

Thanks for the fantastic feedback, Ashley! We're thrilled to hear you had such a great experience and appreciated our team's efficiency and service. We'll be sure to pass your kind words to Dion! - Isabella

Massachusetts
1 review
0 helpful votes
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Anthony was so helpful when I first made the reservation and picked up my car. I had to make a few extentions on my rental and every time they were friendly and helpful when the rate changed due to the holidays.

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Very nice people at the Schiller Park, IL location
February 26, 2025

Very nice people at the Schiller Park, IL location. They worked hard to make me happy and satisfied. Easy to talk to and very friendly. Thank you

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Great rental company!
February 21, 2025

Great rental company! Dusty at the Princess Anne Rd location is Great! Enterprise could use more employees like Dusty!

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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This was my first time renting a car and the staff was patient and knowledgeable when I had questions.

Date of experience: February 24, 2025
Pennsylvania
1 review
0 helpful votes
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Great customer service
February 18, 2025

Great customer service. Great team. The Wait time was not bad at all and everything was explained very well.

Date of experience: February 18, 2025

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

service
320
value
285
shipping
122
returns
158
quality
244
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