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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
New York
1 review
5 helpful votes
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Once your payment is made and you hit the 3 days you get nothing from the site. They lure you in and once your payment is locked forget about it.
Member since

May 14,2019

Type of membership

6 months Premium membership

Contract since

May 14,2019

Monthly cost

$34.95

Total amount

$209.70

Payment via

Credit card

Update credit card information

Ends on

Nov 14,2019

Date of experience: May 19, 2019
Florida
2 reviews
6 helpful votes
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I have been on a few dating websites and have been underwhelmed by the quality and character of the people on these sites; i heard an on a radio station that elite singles was supposed to be better and would match you with like-minded, educated, quality people; i'm not vain but i am an attractive person and i patiently waited for responses and i began to experience what others have described - there are NO matches, NO ONE responds to you, you can actually hear crickets chirp while you are browsing through this site; some profiles are NOT active, a substantial amount have NO photos, it is definitely a complete waste of your time and money - keep scrolling through to other sites; i paid an good chunk of money for nothing; again, considering this company is a complete waste of your time and MONEY, DON'T DO IT

Date of experience: May 19, 2019
Hawaii
1 review
2 helpful votes
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Many Dating sites like EliteSingles.com as i learned are connected. I went to a different site called OurTime.com and agreed to $3.99 charge. But I got a bill from EliteSingles for $89.70 (!)

Date of experience: May 15, 2019
Alabama
1 review
8 helpful votes
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I tried ELITE SINGLES and they were horrible... after a one month subscription. They repeatedly charged

Date of experience: May 14, 2019
California
1 review
4 helpful votes
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Don't join elite singles. Most of the profiles on there are not active, and most don't have a photo. I know because they started matching my profile with people before I subscribed and I had no idea I was even receiving matches. After I subscribed, I received maybe 2 email responses in 2 weeks, as compared with about 15-20 email messages in the first few days on Zoosk. I'm also not convinced of the science behind their "matching" system, since they matched me with men on both sides of the spectrum in all 4 of their personality categories...

Date of experience: May 11, 2019
Washington
1 review
3 helpful votes
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I have barely been on the site because the matches are not even close to my parameters. Have been contacted by a con man on my second contact. No service. They just take your money and send people's pictures around - if it really is there picture. Waste of time and money.

Date of experience: April 28, 2019
Kentucky
1 review
1 helpful vote
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Complete ripoff
April 21, 2019

I signed up and went through and incredibly long process only to get to the end and find I couldn't finish the process due to a glitch in the software. It wouldn't accept my home address. There is absolutely no customer support available. I got charged $172 for an account that doesn't function. Stay far away from these thieves

Date of experience: April 20, 2019
Texas
1 review
1 helpful vote
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I signed up with Elite thinking it was going to be a great service exclusive to paid members for starters. Well, that was a scam to begin with, and the matches are not very good. I chose a certain ethnicity and have been matched with about every type.

MATCHED WITH MY EX-WIFE FROM A DIFFERENT SERVICE!

I'm on Elite, she signed up for Silver Singles. From what I can tell there are other sites that use the same subscribers that get mixed into a large database for various sites.

Imagine if I we were not divorced and both happened to sign up, and then be matched this way! Lawsuit city...

Date of experience: April 15, 2019
GB
1 review
1 helpful vote
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This is a near con website. Get away with not giving any service and still taking your money cause it is a non UK company. The app is hard to use, not enough subscribers, almost impossible to cancel subscription. Money Trap..

Date of experience: April 11, 2019
Georgia
1 review
4 helpful votes
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Stole my money
April 10, 2019

First, Elite Singles aight is so hard to maneuver. You plug in your requirements and they send you every person including exactly what you didn't ask for. They just tend only send etyone else that signed up.

I forgot that I even paid for this service. So I just got another ridiculous charge on my credit card because I haven't been on the sight in months. I asked them to refund my money, but they would not.

SCAM ALERT!

Date of experience: April 10, 2019
Florida
2 reviews
6 helpful votes
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I had brief contact with two or three people, but they disappeared. No proof they were actually who they claimed to be. Worst thing about this site is the weird censorship. The site has some kind of strange rule set that deletes or rejects words and phrases here and there. Makes me think the site is run by some government intelligence agency.

Date of experience: March 31, 2019
California
1 review
5 helpful votes
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Each to there own I s'pose but for me i'd rather get chatting with real singles on wejustfit.com than spending hours answering questions for science. Im not saying it wont work and it probably does but just not how I like to roll.

Date of experience: March 26, 2019
Ohio
1 review
1 helpful vote
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Paid for 3 months. Which is the cheapest package they offer, well, in 3 months I recieved a total of 0 responses from actual real people. All fake accounts.

Date of experience: March 16, 2019
New York
1 review
1 helpful vote
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Elite Singles is a total rip-off, charging a hefty amount to have supposedly more professional (elite) members selection, which is not true. Selection is comparable to many other sites, and a much older set of people.
Elite also doesn't allow enough options in terms of member profile visibility, activeness, etc. This restricted my flexibility in managing my dating options. In finding and exclusively dating a person very early on into the 6 months membership I signed up for (for budgeting reasons), but still in the beginning stages of dating the person, it would have made most sense to be able to disable/deactivate my account temporarily. In case things do not work out, I could always reactivate/enable my account as 6 months is long time.
Customer service was very rigid and not helpful when I described this situation, nor in providing any type of refund. In order, for me show that I wasn't actively still searching on this app so that the said person I'm dating could have faith in me, I had to fully close and terminate my account with no options of returning.
Terribly restrictive, conservative, old-fashioned, rigid dating app that I will never return to!

Date of experience: March 11, 2019
District of Columbia
1 review
0 helpful votes
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No matches
March 10, 2019

This site only sends matches from profiles with no pictures and they are the opposite from my preferences. From all the clients who subscribed to this site, it is hard to believe that you won't receive at least one or two good matches a month. Extremely disappointed.

Date of experience: March 10, 2019
Idaho
1 review
4 helpful votes
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Don't waste your time with this site. If you're serious about finding someone, don't let their ploy about "a more educated crowd" and "people looking for a serious relationship" fool you. Using this site was a complete waste of my time and money. Their Customer Care is a joke and unwilling to help. Not to mention when you ask to speak with someone else, they simply stop responding to you. Seriously look elsewhere before using this "service".

Date of experience: February 25, 2019
GB
1 review
5 helpful votes
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Rip off
February 20, 2019

I have been forced to pay for an extra 3 months membership, which I cancelled before the renewal date but apparently not fast enough! The asked loads of questions and confirmed cancellation but still would not allow me to cancel. Terrible customer service, only interested in the money... oh and I only met complete idiots! Do not fall for this scam site!

Date of experience: February 20, 2019
Ohio
1 review
1 helpful vote
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Scam Galore!
February 8, 2019

The site looked reputable but out of every 5 contacts that I received, at least 2 were scammers and not the person who owned the profile. It was ridiculous. I hung in for awhile - until my account got hacked and was contacting people and asking for money. No thanks! What a waste of time.

Date of experience: February 8, 2019
New York
1 review
2 helpful votes
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I am not sure whether this is a scam, or whether this is a real company. There is no phone number or email for this company. I have singed up after reading that this is a good dating sites. They changed me $173 before even allowing me to go on the site. Once I did, I found out that the men then connected me with have nothing to do with the qualifications that I have noted looking for. They are asking you hundreds of questions, to make you believe that they would do the right match, but while I was asking for a man 5'9" or taller, then matched me with men 5'6"; asked for Jewish, and they matched me with Christian; asked for professional and they matched me with blue collar. There is no place to call to complain, no email. Nothing. They just charge you and then do not provide the service they describe as providing. This is a scam and hope that not many people will fall into the trap. When I called Paypal to get the refund, I was told that the small printe covers Elite and allows them to charge people for a service not provided.

Date of experience: February 8, 2019
India
1 review
3 helpful votes
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Good site
January 16, 2019

Seems to be a good site if you are looking for something serious. Would consider it one of the top 3 among with Mingle2day and Match.

Date of experience: January 15, 2019

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
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