The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Once your payment is made and you hit the 3 days you get nothing from the site. They lure you in and once your payment is locked forget about it.
Member since
May 14,2019
Type of membership
6 months Premium membership
Contract since
May 14,2019
Monthly cost
$34.95
Total amount
$209.70
Payment via
Credit card
Update credit card information
Ends on
Nov 14,2019
I have been on a few dating websites and have been underwhelmed by the quality and character of the people on these sites; i heard an on a radio station that elite singles was supposed to be better and would match you with like-minded, educated, quality people; i'm not vain but i am an attractive person and i patiently waited for responses and i began to experience what others have described - there are NO matches, NO ONE responds to you, you can actually hear crickets chirp while you are browsing through this site; some profiles are NOT active, a substantial amount have NO photos, it is definitely a complete waste of your time and money - keep scrolling through to other sites; i paid an good chunk of money for nothing; again, considering this company is a complete waste of your time and MONEY, DON'T DO IT
Many Dating sites like EliteSingles.com as i learned are connected. I went to a different site called OurTime.com and agreed to $3.99 charge. But I got a bill from EliteSingles for $89.70 (!)
Don't join elite singles. Most of the profiles on there are not active, and most don't have a photo. I know because they started matching my profile with people before I subscribed and I had no idea I was even receiving matches. After I subscribed, I received maybe 2 email responses in 2 weeks, as compared with about 15-20 email messages in the first few days on Zoosk. I'm also not convinced of the science behind their "matching" system, since they matched me with men on both sides of the spectrum in all 4 of their personality categories...
I have barely been on the site because the matches are not even close to my parameters. Have been contacted by a con man on my second contact. No service. They just take your money and send people's pictures around - if it really is there picture. Waste of time and money.
I signed up and went through and incredibly long process only to get to the end and find I couldn't finish the process due to a glitch in the software. It wouldn't accept my home address. There is absolutely no customer support available. I got charged $172 for an account that doesn't function. Stay far away from these thieves
I signed up with Elite thinking it was going to be a great service exclusive to paid members for starters. Well, that was a scam to begin with, and the matches are not very good. I chose a certain ethnicity and have been matched with about every type.
MATCHED WITH MY EX-WIFE FROM A DIFFERENT SERVICE!
I'm on Elite, she signed up for Silver Singles. From what I can tell there are other sites that use the same subscribers that get mixed into a large database for various sites.
Imagine if I we were not divorced and both happened to sign up, and then be matched this way! Lawsuit city...
This is a near con website. Get away with not giving any service and still taking your money cause it is a non UK company. The app is hard to use, not enough subscribers, almost impossible to cancel subscription. Money Trap..
First, Elite Singles aight is so hard to maneuver. You plug in your requirements and they send you every person including exactly what you didn't ask for. They just tend only send etyone else that signed up.
I forgot that I even paid for this service. So I just got another ridiculous charge on my credit card because I haven't been on the sight in months. I asked them to refund my money, but they would not.
SCAM ALERT!
I had brief contact with two or three people, but they disappeared. No proof they were actually who they claimed to be. Worst thing about this site is the weird censorship. The site has some kind of strange rule set that deletes or rejects words and phrases here and there. Makes me think the site is run by some government intelligence agency.
Each to there own I s'pose but for me i'd rather get chatting with real singles on wejustfit.com than spending hours answering questions for science. Im not saying it wont work and it probably does but just not how I like to roll.
Paid for 3 months. Which is the cheapest package they offer, well, in 3 months I recieved a total of 0 responses from actual real people. All fake accounts.
Elite Singles is a total rip-off, charging a hefty amount to have supposedly more professional (elite) members selection, which is not true. Selection is comparable to many other sites, and a much older set of people.
Elite also doesn't allow enough options in terms of member profile visibility, activeness, etc. This restricted my flexibility in managing my dating options. In finding and exclusively dating a person very early on into the 6 months membership I signed up for (for budgeting reasons), but still in the beginning stages of dating the person, it would have made most sense to be able to disable/deactivate my account temporarily. In case things do not work out, I could always reactivate/enable my account as 6 months is long time.
Customer service was very rigid and not helpful when I described this situation, nor in providing any type of refund. In order, for me show that I wasn't actively still searching on this app so that the said person I'm dating could have faith in me, I had to fully close and terminate my account with no options of returning.
Terribly restrictive, conservative, old-fashioned, rigid dating app that I will never return to!
This site only sends matches from profiles with no pictures and they are the opposite from my preferences. From all the clients who subscribed to this site, it is hard to believe that you won't receive at least one or two good matches a month. Extremely disappointed.
Don't waste your time with this site. If you're serious about finding someone, don't let their ploy about "a more educated crowd" and "people looking for a serious relationship" fool you. Using this site was a complete waste of my time and money. Their Customer Care is a joke and unwilling to help. Not to mention when you ask to speak with someone else, they simply stop responding to you. Seriously look elsewhere before using this "service".
I have been forced to pay for an extra 3 months membership, which I cancelled before the renewal date but apparently not fast enough! The asked loads of questions and confirmed cancellation but still would not allow me to cancel. Terrible customer service, only interested in the money... oh and I only met complete idiots! Do not fall for this scam site!
The site looked reputable but out of every 5 contacts that I received, at least 2 were scammers and not the person who owned the profile. It was ridiculous. I hung in for awhile - until my account got hacked and was contacting people and asking for money. No thanks! What a waste of time.
I am not sure whether this is a scam, or whether this is a real company. There is no phone number or email for this company. I have singed up after reading that this is a good dating sites. They changed me $173 before even allowing me to go on the site. Once I did, I found out that the men then connected me with have nothing to do with the qualifications that I have noted looking for. They are asking you hundreds of questions, to make you believe that they would do the right match, but while I was asking for a man 5'9" or taller, then matched me with men 5'6"; asked for Jewish, and they matched me with Christian; asked for professional and they matched me with blue collar. There is no place to call to complain, no email. Nothing. They just charge you and then do not provide the service they describe as providing. This is a scam and hope that not many people will fall into the trap. When I called Paypal to get the refund, I was told that the small printe covers Elite and allows them to charge people for a service not provided.
Answer: I've used E-harmony and many other American sites, I was disappointed and frustrated over a huge amount of scammers and a miserable amount of real profiles. European sites like https://j4l.com/402007 Are so much better! They ferret out scammers and there are no fake profiles. Ladies are much more high-end, calssy and sociable. It's a paradise compared to E-harmony!
Answer: I wish I could help you. I've been using the contact feature on their website and I have had a few responses (template style emails) but am not getting what I want---a refund. Elite singles HQ is in Germany. I feel like I am peeing into the wind with them but we have to keep trying! Infuriating, isn't it?
Answer: I want to know how to get my messages? I also want to know how to contact your office?__-+---__-+--- Lyft is a transportation network company that offers rideshare services to people through their mobile app. The Lyft app provides users with an easy and efficient way to get from one place to another. When you request a ride to your destination, you are provided with an estimated time of pick and
Answer: No, they will give you a run around, but no refunds.
Answer: I've tried to reach customer service, should't there be a phone number?!
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