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EliteSinglesReviews 556

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EliteSingles Reviews Summary

The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
220
value
230
quality
228
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
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Terrible
October 30, 2019

There is nothing Elite about this website. They do not respect your parameters of what you put in regards to distance or children or education. In fact most of the people I have received have been outside of my parameters. I have contacted customer service several times with no luck of getting them to fix the problem even though they claim they have. I have also been notified three separate occasions a people I was talking to have been removed from the site due to threatening behavior. They refuse to acknowledge the problem with their website, and continue to send me people with no pictures and no profiles which tells me they signed on but never paid for a subscription, because they never answer if you write to them. Do not waste your money

Date of experience: October 30, 2019
North Carolina
1 review
0 helpful votes
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Don't waste your money!
October 26, 2019

Yesterday 5 out of 10 matches were missing photos. Today 6 out of 10 matches were missing photos.
The quality and proximity of the matches are very disappointing.
I enrolled 5 days ago., contacted customer service for a refund and they said I would need to contact Apple., which I have done. Hopefully they will do the right thing!

Date of experience: October 25, 2019
Canada
1 review
0 helpful votes
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Loathsome dating site!
October 18, 2019

For all the single women out there... I would not waste a penny on Elite Singles! The customer service is deplorable, to say the least. It takes them days to get back to you. The only person to write to me was a "fake" person. The men on this site look considerably older than their profile age.
For all single women out there, save your money and check out Bumble - it's free, too!

Date of experience: October 18, 2019
New York
1 review
1 helpful vote
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Same Old Stuff
October 16, 2019

Same as all the other trash websites. 90% of the matches were hours away and this site does advertise itself as people with degrees. This is a flat out lie. Most of the people here are not educated and have no degrees. The interaction is rough and shoddy. They could have at least tried. Customer service actually told me that the distance is not miles, but kilometers, which was changed by another service rep after I complained. Minimum search radius id 50 miles. Yeah, who wants to drive 50 miles for a date, give me a break. Over 50% have no photos and another large percentage were not what I would call compatible. Stay away, this site is no different than Mach, absolute trash!

Date of experience: October 16, 2019
Florida
1 review
0 helpful votes
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Not as advertised
October 15, 2019

I read the so called reviews about the site but they must not have been from people who tries it. More than 50 percent of the matches i received did not have photos. I was immediately inappropriately propositioned and hen I tried to quit. We are talking days. And get my money back. My request was refused. I had not choice but to wait out the 6 months I signed up for. I just received so called matched today and right away went to look at them and 2 out of 3 already had profiles removed. So essentially they are sending matched of people who dont have profiles anymore. Scam!

Date of experience: October 15, 2019
Oregon
1 review
1 helpful vote
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Good one
October 16, 2019

Don't really pay attention to all the negative reviews and rather make your own experiences! One of the best dating sites out there. I actually like Mingle2day and Match a lil more but I Elitesingles is also worth checking out.

Date of experience: October 14, 2019
Texas
1 review
3 helpful votes
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I'll say up front that I have met a couple of interesting men that have become friends, But I've been a member for a year and if I calculate the cost per date, it's not been worth it at all! Elite Singles advertised heavily in my area, but nearly all my matches are a minimum of 4 hours away because they don't have the depth of subscribers in my area. They also promised college educated. Many of my matches barely have a high school diploma and can't write a coherent sentence. Over 80% of my matches do not have profile pictures and I've called repeatedly to complain about this and they will do nothing about it. It would be easy for their algorithm to not match someone without a photo. And note that this is totally a desktop site. The mobile app does not let you see your "match score," nor does it let you see the personality profile of the person, so you're operating in the dark. Likewise, you cannot specify certain characteristics like height. I'm tall and would prefer to date a taller man. Instead I could only state how important it was that the man be near my height or not, so I got a lot of matches shorter than me which is a nonstarter. And they clutter up your inbox with meaningless emails about someone visiting your profile - well if they don't act on it, I don't care! In summary, not worth the pricetag!

Date of experience: October 11, 2019
Arizona
1 review
0 helpful votes
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This dating site promises professional people. 90% of the matches can't spell and the grammar is atrocious. I have already been alerted to two scammers. A gentleman said he was an electrical engineer. In reality he drove college kids to football games. His picture was at least 10 years old. One fellow said what all he wanted was a"pretty girl". This is truly one of the worst dating site. A total Scam incredibly difficult to navigate this site too

Date of experience: October 8, 2019
New Jersey
1 review
3 helpful votes
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It's a complete scam
October 3, 2019

Three things you need to know:
1. They force you into buying at least three months, positioning themselves as ELITE ( for me it was almost $200, as they make you indicate your salary and then bump up the price based on your income)
2. There is only a handful of people, and they all look like they just fell out of the trash can; also people fake their age; so I mostly see dusty grandpas who can't even take a proper selfie.
THERE IS NOTHING ELITE ABOUT THIS SITE!
3. The interface is poorly designed, it's hard to even scroll through the pictures.

They push on you a long expensive subscription knowing that after two days you will find out that it's a complete waste of money and time. I don't even look at my matches they send me; STAY AWAY!

Date of experience: October 3, 2019
Texas
1 review
3 helpful votes
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DO NOT WASTE YOUR MONEY
September 29, 2019

How did they get the name Elite? There is nothing elite about this site. Please do not waste your time or money. This is the worst site I have EVER been on.

Date of experience: September 29, 2019
New York
1 review
1 helpful vote
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Disappointing
September 26, 2019

There is nothing elite about this match service. The matches are always off base and the pool of possibilities are limited. Don't waste your money.

Date of experience: September 25, 2019
New Zealand
1 review
7 helpful votes
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Con artists
September 7, 2019

This website is a scam. They mislead you on pricing - they are the most expensive that I have experienced - and then make it very difficult to cancel the membership. It's a tedious process to cancel and that will be so they can scam more money from a user. Unlike every other dating website, a membership cannot be cancelled online. Unless the membership is a non-paying one, then it can be done easily - what does that say about the greedy owners of that site? STAY AWAY!

Date of experience: September 7, 2019
Washington
1 review
6 helpful votes
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If you are a professional, attractive and active woman seeking professional, attractive and active man... DO NOT pay for this site. Half the "matches" did not have photos. 9/10 of the men are not attractive. They are not elite... the site kept matching me with men 5-10 years older than me no matter how many times I set the filter to not more than 2 years older than me. I tried to get my $ back after 3 days... they refused. I could have thrown the money in the lake and that would have been a better use of it

Date of experience: September 5, 2019
Florida
1 review
2 helpful votes
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Saw this dating site
September 1, 2019

First time signing up answered all their questions as honest as possible to be told at the end that it wasn't the right site for me I should go try other sites who are they to judge this

Date of experience: August 31, 2019
California
1 review
8 helpful votes
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I signed up for this sight because I was very pleased with the amount and content of questions they were asking. However, once on the site, I found they censored about half of my profile! There was absolutely nothing controversial in my writings unless they are right wing facists! Plus there's nothing "Elite" about the members. Just as many dirtbags as on other sites and hardly ANYONE in my area and I live in freaking Silicon Valley! The website is a scam, stay away. I am asking for my money back. We'll see what happens

Date of experience: August 26, 2019
New York
1 review
4 helpful votes
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It advertised highly educated singles. NOPE NOPE NOPE. Not even close! They are liars. When I wanted my money back because I was getting nothing but barely educated rubes, they told me they never said anything about being educated! Liars! It's a scam.

Date of experience: August 14, 2019
Florida
1 review
7 helpful votes
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I signed up and then cancelled 3 hours later. Today I happened to be looking for something in my bank statement and saw they billed me for $172.00. Absolute scammer rip offs. I send an email telling them a second time today to cancel. Don't waste your time on these sites. If you want to meet someone then keep your eyes open to those around you within your daily walk.

Date of experience: August 10, 2019
Canada
1 review
6 helpful votes
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Does not live up to its advertised promises. The majority of men on here do not post a photo (as you will see in the photo below). Also they do not write more than a few words about themselves. So it is impossible to figure out if they might be a fit. EliteSingles advertises that 80% of people on here have a college or university education. Not true in my experience. Most men had high school diploma or less. Also, even though I requested matches that live in my area they keep matching me with men who live across the county much farther away. I've requested a refund.

Date of experience: August 9, 2019
RU
2 reviews
6 helpful votes
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Are you kidding?
August 7, 2019

Elite? Are you kidding me? They don't consider your search criteria at all. I am a college professor, they matched me with the women with high school diploma living 1000 miles away, most of them having no photos. I tried to filter matches, but it didn't work.

Date of experience: August 7, 2019
Washington
1 review
5 helpful votes
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Lame sight
August 6, 2019

After 2 weeks of "not much interaction' i asked for a refund. They gave me $40 and kept $67. Pretty expensive for a sight that doesnt deliver. Said i had to cancel within 3 days. The results were about the same. Dont get sucked in! Horrible customer service

Date of experience: August 6, 2019

From the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!


elitesingles.com
Dover,, Delaware, United States
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