Elite Appliance has a rating of 2.7 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Elite Appliance ranks 11th among Home Appliances sites.
This company is terrible buyer beware! I bought a 48" viking range and when it was delivered it was the wrong model and it very poor condition. Company promised to correct their mistake and replace damaged parts instead of swapping for what I purchased as they had already sold the one I picked out to someone else. After 14 months of back and forth with the company to get the parts I still do not have what they promised.
Marvin was awesome
Staff was very knowledgeable of their products and their input was very helpful. The delivery/installation staff were incredible. Very professional and careful, taking every precaution out protect the 48" built in refrigerator and our home.
Need help with grill vent.
Was told u would have someone come to home and look at such.
Eddy was a great sales person.
I need help
Pls call
*******772
Ed Baumgartner
Purchasing through Elite Appliance helped me maintain my budget at a critical time during the process of building my dream home.
Everything went great except the people did not deliver the cover to the bottom of the fridge and this was months ago and i still don't have it. Would love some feedback on how to receive it. Also, the ice maker is really loud.
My bertazzoni range was delivered about a month and a half ago and the oven part hasn't worked since. I called elite (who referred me to bertazzoni's 1800 number) and I've called that number multiple times and left messages and can't get a response from anyone. Hugely disappointing that I haven't been able to use my oven in my new kitchen yet and that no one will get back to me on this. I've been very happy with the other appliances I've purchased from them (microwave and dishwasher) just wish I had a fully functional kitchen!
We recently built a custom home and most of the kitchen appliances were sourced through Elite. I was finally able to purchase the commercial look of stainless steel appliances for the kitchen. Our sales tech was very helpful with product selection and assisting with technical questions on the specified products we chose. All items were delivered on time and undamaged. Everything looks and works great!
Service took months to be delivered. The scheduling person is totally disorganized and slow. No one returned messages. I had to go through the manufacturer to get service.
John who helped me with my stove was a great person. He made a world of difference and was very patient with me. Thank you all.