Elite Appliance has a rating of 2.7 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Elite Appliance ranks 11th among Home Appliances sites.
Saved thousands of dollars! The range was in better condition than advertised. Shipping was fast and the driver even offered to help me put it in the house. Very satisfied.
Ordered a stove and hood. Good price for both. Shipped quickly but stove was to have been converted from propane to natural gas prior to shipment. Sales associate immediately notified me of error and together we worked out a plan to resolve it by having local service tech do conversion; paid by Elite. So prompt, professional resolution of issue.
The customer service was inexcusable and a debaucle at best. Being a customer that can afford miele appliances I expect better service and was completely let down in all avenues. I will be purchasing from another miele dealer.
Very friendly and knowledgeable.
Ordered item (filter) was fine, but I didn't receive any updates for shipping, etc. The filter arrived almost a month after it was ordered, so I am not sure why it was delayed so long.
The delivery men never called so the refrigerator was not unloaded before they got here. Then the delivery men scratched our freshly painted walls in getting the old refrigerator out. We have complained to Elite but we have not heard back.
Your show room with many kitchen displays and equipment samples are what sets you light years ahead of the competition. Walking in the front door and observing the first displays conveys a feeling of finally, after Ho Hum Lowe's and Home Depot, someone has their act together.
Your interior design people did a fantastic job in color selection and textures of different construction materials used.
Pleasure working with Marvin, very helpful & professional guy.
Sincerely
Nazir
The experience was simple enough and the service was great.
I am very happy on the purchase from Eliteappliance, and thanks for the friendly help from Jordan Ghanbari. I will recommend friends looking for him at Elite Appliance.
Elite Appliance has taken special care of my client's needs and made every effort to provide exceptional service and competitive pricing.
They have preformed at a top level in every area of responsibility.
We look forward to doing business with Elite Appliance on a regular basis.
I will give you all 5's when I get all promised products. Rotisserie arm was missing. I called about it and you said you would send it. Haven't seen it yet.
I received the refrigerator and upon installation the front panel was dented along with a large scratch on my floor. The installers were not professional at all. I have also contacted customer service about getting my floor fixed and a replacement door so there is no dent. Over a month went by before someone came to look at the damage and now another month has gone by and I am still waiting on the floor and door to be fixed. Selling the fridge to me everything was great, getting the fridge installed was HORRIBLE!
The dishwasher is great but I have no handle. The handle in the box was not the correct one and I have been waiting 2 weeks for a response on when I will receive the correct one.