eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy site to navigate and order from. Beautiful flowers and arrangements at reasonable prices for most budgets. Very happy with delivery arrangements and good communication at each stage. Next time I wish to send flowers - I'll come here first.
Thankyou. Claire.
Great flowers. Got me extra browney points off the wife. Great delivery from yodel eith the tracking.
This is a great site for a special selection of really beautifully arranged flowers. Prices are excellent and it's an easy to use ordering system. Very impressed!
Very happy with my purchase, flowers were a gift to my brother and sister in law which were ordered and delivered the very same day! Flowers were fresh and received notifications stating when they had been delivered. They were very happy with there gift
My friend was absolutely delighted with her roses while she recovers from Covid. She said they were beautiful.
I agreed with my partner no to write amy review because although i am disappointed with the amount and state of flowers, she likes them. I will no be using them again.
The only positive feedback I can leave for this experience with eflorist, is that the delivery arrived within the set time given.
The flowers themselves aren't appealing, nor to the standard displayed on the website.
Would not recommend.
Very easy process to navigate and choose and did what it said on the tin. Beautiful flowers delivered on time. I ordered same day at 10 in morning and delivered before 3,. Great service. Thank you
I ordered Moonlight for a friend knowing she would enjoy the white roses and delicate pastel freesia. However when my friend phoned to thank me she told me she'd received red roses and lillies. I don't understand how you can do this it's extremely misleading.
My missus very very happy with her welcome home flowers today. It made her day many thanks eflorist
This is our first time order with you and the squeal of delight from our loved ones of the bunch of flowers delivered was magical. Yes I will be ordering from you again.
Quick and straightforward ordering online. Great price with introductory gift, nice touch. Arrived on time and quality very good. Would recommend
Flowers look beautiful on line easy to order however they wont arrive
Until Thursday for a special sisters birthday I'm hoping she will love them and sure she will send my a photo of them x
Sent flowers to my friend for her birthday as we dont live close-by. They arrived very quickly and looked beautiful (just like the image) she was pleased with them and it gave her a nice treat for her birthday.
I bought the medium size of flowers, wld like to think how many wld be in a small bunch of flowers. Will not be buying again with this company. What an embarrassing bunch of flowers for my friend to have. £24.95 I paid altogether. So annoyed.!
Brilliant next day delivery service, beautiful flowers, my lovely daughter was over the moon... and therefore, so was I.
Thank you
Very disappointed could have got better flowers from local shop flower not arriving until 6 o'clock at night but ordered 2 days before birthday more or less over and still no flowers wish I'd have just gone local and had them delivered on time so my wife could have enjoyed them very poor
I ordered a bouquet for a friend who was ill. It arrived on time 2 days later. She was delighted. Flowers beautiful and fresh and just as picture from what she described. I have ordered from Eflorist before and not been disappointed. Well done and thank you so much.
About the business
Send flowers online before 3pm Mon - Sat for Same Day Flower Delivery - Fresh Flowers Delivered by Local Florists. Who will you make happy today?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members