eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Bought my girlfriend a bouquet to cheer her up and got same day delivery fast efficient service. Will definitely use again
Still awaiting the flowers but have previously bought and the flowers have always come very fresh and have lasted long.
So easy to order flowers for delivery on requested day. Our friends were over the moon with the arrangement and freshness of flowers received
The colours were perfect.
Easy to order and lots of flower choices to choose from and great prices with freebies! Flowers are beautiful and well maintained X
Absolutely fantastic service. I ordered a beautiful bouquet for my friends birthday at 10am and she received them at 1pm the same day along with some tasty chocolates. She sent me pics.
Will definitely be using you again. I have already told all my fried about you. Thankyou sooooo much. Debra
We stayed with friends for two days last week and took some flowers with us (among other things!) as a gift for our host and hostess. By the time we left the flowers were lookng awful and we were embarrassed!
So on getting home I order replacement flowers from eFlorist UK.
When they arrived our friend phoned and told us off for sending a replacement, she then said they were the nicest bunch of flowers she had ever had!
The flowers was upside down at the time of delivery. Gone straight to the bin. Waste of money. Never going to order again
Looked beautiful and my Mrs really loved them! They came in secure, appealing packaging and when opened, made the moment even more special as you could see the time taken to pack each bouquet.
I ordered flowers as a thank you to my grandson. Very competitive prices and a great variety to choose from. They were delivered quickly. Would not bother looking at any other site and would go to Eflowers every time.
I have ordered 50 roses for my wife's birthday. Service was good and delivery was timely. However, the roses themselves were not really good qualities. With such an important occasion, I was disappointed to be honest.
Lovely bouquet delivered over the bank holiday. Very happy with the service provided. Recipients well impressed.
Great site to order flowers for next day delivery. Unfortunately I didn't receive the promised 10% off first order as the code arrived on my computer after I had ordered and paid. I had hoped it would be automatic.
My Niece call me to say what a wonderful surprise and how beautiful the flowers was it's made her birthday very special Thank you for a great service keep up the good work will be ordered again.
Used this company to send birthday flowers (with free chocolates and a personalised message!) to my grandma, the delivery was super speedy considering that I ordered very last minute and the price was extremely fair!
My grandma is super happy and I'll definitely use eflorist again
Ordered yesterday and arrived this morning. Wanted something different so I chose the rainbow flowers... Great choice because my Wife loves them! EFlorist is now my only 'go to place' for flowers and rest assured I'll be spreading the word. Fantastic, thank you.
I am a frequent buyer, my mum has not yet received her flowers. But I know that they will come in time as they always do and they will be well packaged as they always have been in the past with E florist. I am also visually impaired and the customer service has always been extremely helpful. I could not recommend this company enough and I hope you can treat yourself or your loved ones to some lovely flowers
About the business
Send flowers online before 3pm Mon - Sat for Same Day Flower Delivery - Fresh Flowers Delivered by Local Florists. Who will you make happy today?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members