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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I ordered flowers for a friends birthday. She was asleep when they arrived so was left in a secure place. When my fiend found them she was all emotional. She has had a very hard time of late. These flowers cheered her up immensely. Thank you ever so much. And only 24 hours delivery
Such a lovely bunch of flowers as a get well gift, just beautiful! Very fast delivery and Delivered with care and easy to order! Thank you.
Ordered these on Saturday morning and were delivered by 11.30 Dunday morning - great value too thanks x
I recently used Eflorist a few times and they have been fantastic. They deliver on time and are reasonably priced
Ordered day before needed, great website Easy to navigate. My mum called and said they were beautiful. Bright and fresh. Thank you.
Very easy and comfortable process step by step route to follow, very good description of items that can be selected with illustrations. First time using the site from home and on line (no overheard phone call to spoil the surprise) allowed privacy as the flowers were for a special occassion. Easy payment very competively priced allowed for a more comprehensive selection. Would use again
This is not the first time I have ordered from you and it won't be the last thank you so much once again for brilliant service the flowers are stunning
I ordered a bouquet for next day delivery and was super impressed with how easy it was to select what I wanted and pay. Today my sister who was the recipient of the flowers described them as fabulous, job done... thank you
Came a day late but atleast they arrived! Customer service could do with improving hard to contact other than via email
I ordered the flowers for my mums birthday, when they arrived the box was in a bad state and open, most of the flowers were ok but a few were broken and had gone black. I was so disappointed that my mum received something so bad. The contact by chat or message wouldn't work so I searched online to find an email address which has turned out to be useless as I've had no response. I've ordered in the past and the flowers have been beautiful, but now judging from my experience I will not be ordering anything again.
Roses arrived fresh and on time. Good value for money and reliable delivery. Flowers arrived fresh and a good variety of blooms.
Brought 50 red roses for my girlfriend terrific service made ordering as simple as possible, gave me confirmation of the order instantly, at a brilliant price can't wait for them to turn yo
I flew over to Spain a few days ago and wanted to surprise my partner with some flowers. And she loved them as I not there with her. So yea it was a really nice surprise for her today thank you so much I made her day will be using your services agen in future manny thanks james
Beautiful flowers and so quick and easy to order on line with prompt delivery too. The free chocolates was an added bonus which made this even more good value for money. Would definitely recommend and use them again!
My Auntie and Uncle were really overwhelmed by the quality of the bouquet, will definitely use the eflorist in Wantage again
Ordering on the internet with eflorist was so simple.
Took only 5 minutes completely foolproof, well with the short time to put a large smile on someone's face when the order is delivered. Highly recommend eflorist to anybody!
The flowers arrived on time complete with vase and flowers. We were kept informed by Yodel, the delivery company although they did not post a picture to verify safe delivery but our friends showed us via Zoom. Ordering was simple and convenient. We were offered the chance to win back our money if we posted a review.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members