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eFlorist UKReviews 2,125

2.9

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eFlorist UK Reviews Summary

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,246
value
1,237
shipping
1,171
returns
324
quality
1,137

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GB
1 review
0 helpful votes
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Birthday flowers
October 1, 2021

I have ordered the waltz flowers for my mums birthday, lovely flowers and arrived on the day requested

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Easy to use website and simple to get through.
October 1, 2021

Ordered the flowers with great ease on the website and at a great price. Plus the free chocolates was an added bonus. My fiancé will definitely be pleased

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Superb quality
October 1, 2021

After receiving a bouquet myself I was so impressed with it, it was beautifully wrapped and lasted a 1.5 weeks. So I decided to order some for my mum for her Birthday so was over the moon to say the least, I will definitely be ordering again A* florist.

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Do not use eFlorist
October 1, 2021

Ordered Thursday for Friday delivery and won't be receiving until Monday. Complete liars that provide a shocking service. Thanks very much. Won't ever be using again.

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Very Disappointed
September 30, 2021

Horrible I will never ever order again, I'm so disappointed with this page, please look at the photos what I order and what I received. I paid a lot of money to receive only 3 white roses...

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Birthday flowers
September 30, 2021

No very happy as I orderd flowers online on 26th Sept to be delivered for the 30th Sep but nothing was delivered and payment was taken out

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Website
September 30, 2021

Excellent website easy to order and confirmation came through straight away. Liked the discount too great value.

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Many Thanks
September 30, 2021

Thanks for easy use of online ordering! Lovely Choice of Bouqets and money saving offers will definitely be using eflorist again! Many Thanks Mrs S Durrant​​

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Ordered for a friend
September 30, 2021

Ordered for a friend she said they were beautiful and she was very happy with the flowers and could for done with more chocolates

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Click click easy ordering
September 30, 2021

Ordering was click click easy. Haven't yet heard from recipient, but I'm sure the flowers were gorgeous.

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Wonderful Service & Stunningly Beautiful Bouquet
September 30, 2021

I ordered the medium sized Rose Medley for my mother-in-law's birthday. It is her first birthday since losing my Father-in-law back in March. We wanted to make the day extra special for her. The flowers arrived, as promised, the very next day and are absolutely beautiful! They look even nicer in reality than how they looked online. We are so incredibly pleased with them. They have really lifted her spirits. Thankyou so incredibly much for your wonderful service and truly beautiful flowers. I will be recommending you to everyone. Thank you! Xx

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Easy Peasy
September 29, 2021

Very easy ordering process, good choices and great prices. Will definitely be using this service again.

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Flowers to be Delivered
September 29, 2021

Easy to use site, good value for money and they deliver on a Sunday! A good wide choice to choose from!

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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So happy.
September 29, 2021

So much selection! You won't be disappointed no matter what occasion you are searching flowers for. Great prices, great colour range, great flower range, there is something for everyone. Loved the complimentary chocolate. Amazing service, I would highly recommend.

Date of experience: September 29, 2021
Austria
1 review
0 helpful votes
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Very bad customer and product service
September 28, 2021

I would not even give 1 star! This company is very rude and just wants to take the clients money. 1 hour after i ordered flowers i found out that my beloved person wont be in the house so i wanted to reschedule the date but they denied and give me some usless explanation. Instead of just chNging the order they were very rude and said they cannot do nothing! I contacted them 1 hour after the order amd they said no! Very bad customer service and rude! Since they wont help i will never order herr again! They are just after the money!

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Eflorist flowers
September 29, 2021

Hi this was the first time I've used eflorist to order flowers online I can't believe how easy it was to use the site the flowers are amazing my wife's 50th birthday celebrations are going to get off to a fantastic start thanks to eflorist thanks

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Fabulous flowers
September 29, 2021

Absaloutelty fresh and smell amazing and delivered without fault nice arrangement and would highly reccomend

Date of experience: September 28, 2021
Ireland
1 review
0 helpful votes
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Great Service
September 29, 2021

Same day delivery, beautiful flowers perfect gift sometimes we struggle to choose the right gift but flowers can say so much from an apology to a happy birthday and this gift made my daughters day

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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I aways use Eflorist... very efficient, good value for money and reliable. The choices of flowers are amazing with the option to add extra gifts.
I would highly recommend

Date of experience: September 27, 2021
Ireland
1 review
0 helpful votes
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Fantastic service
September 27, 2021

I ordered flowers for my daughter in law the bouquets online were really beautiful. The online service was so easy to use excellent service. I will definitely use this service again

Date of experience: September 27, 2021