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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Absolutely fuming. Ordered flowers for my wife's birthday, not only did they arrive a day early, but they also got my wife's age wrong! When I got in contact I received an email sorry for any inconvenience but our florist was contacted to deliver them the day before! Absolute rubbish. Oh and to top it off the flowers were nothing fancier than a £10 bunch from tesco. Thank you for spoiling the surprise I had in store for my wife!
Nice! Very quickly also very professionally! The flowers always fresh! Thank very! Good luck!
This is the 3rd time l have used E Florist, my daughter lives in London, while l live in Australia, the Service has Always been, PERFECT, Delivery on time, Flowers Beautifully arranged, its so Satisfying to have such a reliable Service, to keep my daughter close to me,,, with Love sent by flowers.
Thankyou E Florist So Very Much
Bought flowers and chocolates and the chocolates were never deliverd nor did eflorist ever reply anything about the missing chocolates. Total rip-off, local flower shop will be better
My experience with E florist was amazing, because it's flowers made my dearest auntie very happy, it was a nice surprise to her after long time that I was not contacted her
Thanks
Great and easy to use website from us here in Australia to have flowers delivered to relatives in England.
Will use again
Your company did not deliver. Intended never received flowers. Your company also failed to reply to my inquiry about the status of delivery. You basically stole my money. I do not recommend this company to anyone.
The site is easy to use and to order flowers. The flowers arrived when they should have and were very good. Quick and easy to use will use again,
Easy website to use, great prices! Delivery service was lovely
Will use again and would recommend to anyone
Bought these as a thinking of you gift. The website was very easy to use, loved the extras. Its always a little unpredictable using a flower company for the first time, but as the photograph shows they were like the photographs on the site. The Bombay gin was a nice touch and reasonably priced. I would definitely use this company again, it was a smooth transaction from beginning to end, no hassle.
The on line displays are attractive the choice is varied and the process for ordering is very efficient.
Thank you
Disappointed to say the least! I ordered English Hedgerow bouquet for a reason. The bouquet received did not have the same flowers as shown on the website, nor have the purple theme colour as shown! The recipient received yellow white and blue flowers. The only correct flower received was the thistle. Oh, and a PURPLE envelope, if that counts! Also, I received an email to ask for an updated phone number to call and check with the recipient the correct date for delivery! Seriously, are you going to call the recipient and spoil the surprise. My order tells you exactly the date to deliver!
I was pleased that you were able to offer a replacement bouquet as the one I ordered was not available and I appreciated the communication from you regarding the delay. I was disappointed that the flowers did not arrive on the day my sister came out of hospital after a serious operation. The impact was lost two days later. And there were no chocolates. I must admit that I didn't request those with the original order.
Extremely quick, hassle free service, high quality flowers well packaged so arrived damage free, a great business to order from
I am living overseas in New Zealand, all my family are back in UK so I always get nervous about buying online, but E florists are amazing and each time I have sent flowers they have been exactly like the picture and the recipient's have always been impressed.
Excellent pricing especially for me paying in NZD to UK pounds.
Great service easy to buy.
Will always use them as my flower shop.
Thank you.
I'm based in Ireland and I use eflorist whenever I send flowers to family and friends in the UK. The flowers are always beautiful and it's so easy to order. I never have any issues and the price great for such beautiful flowers. Would highly recommend them to everyone.
The flowers were beautiful and fresh. The price was good, I would reccomend eflorist very highly m as the delivered the fhe flowers perfectly
Thanks Grandad, flowers just arrived... sooooo beautifull. # message from other side of the world... Thanks eFlorist UK
My girlfriend was absolutely blown away by the flowers they were absolutely stunning. I would definitely be ordering from you again. Keep up the amazing job.
Ordered for a specific day 1 week beforehand, the didn't arrive until 1845 on the day and looked like they had been used to hit someone with, very, very disappointing, will not be using this service again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members