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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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I wanted to send flowers to my nieces who both were quarantining for Covid - they arrived quickly and were loved!
My recipient loved her flowers and accompanying gifts. Delivery was on time. Very pleased with the service.
Excellent service
Very quick for same day delivery and my mam loved them. Will definitely be using the service again 5*
Really pleased with every order that I've had from eflorist. Delivery is as scheduled. And quality is as described. Thank you.
Quick delivery, good service, good flowers, regular discounts. This is my go to when I need to send my wife, my mum, my gran or my sister flowers.
I ordered flowers for same day delivery, not only were the beautiful, but they arrive on perfect time.
I ordered what looked like a lovely bouquet for my mum, to thank her for helping me out. Yodel said they had delivered at 12.12pm but mum didn't receive the flowers until 4.00pm. The box had been opened and looked like it had been sat on. Obviously delivered to wrong address. Flowers were wilting and few of them. Most disappointing as she is an elderly lady. Just wanted to make her smile. They didn't. I would like a full refund and an explanation of where they went to?
Order ID: WA*******
The flowers were left without a card rather disappointing. It was after calling recipient that the recipient realised who the sender was. I do not know where the fault line was- the Florist or Yodel?
Flowers were delivered on time and were stunning. Presentation was beautiful.
Thank you will definitely reconend
Beautiful flowers and quick delivery, however this good was outweighed by the bad- the flowers were delivered without a note. Therefore, caused some hassle as the person to whom the flowers were sent didn't know from where they came from. It was intended as a birthday present and so it was quite anti-climatic, the reason why I had to take off two stars.
Free chocolate in description but never got any also not a lot of flowers for the money I paid will not bother using again
Thank you for your brilliant service. My niece was thrilled with the bouquet sent, Your polite & helpful service was a refreshing change in todays world I would not hesitate to recommend to others.
Brian Hanchett & Pauline Currier
How can you advertise something that you can't deliver then offers substitute nothing like what was ordered that you could deliver 2 days later l don't think so won't be ordering anything off you again regard mick
From ordering online to delivery less than 24hrs. Easy to order online, communication via email fantastic kept me up to date and flowers delivered early this morning very impressed
Twice I've ordered now and twice I've been so happy... beautiful flowers and delivered on time. Fresh and colourful completely lived up to expectations xxx
I chose a simple bouquet and chocs as a gift. It was delivered promptly and the flowers were in perfect condition. Great value.
This is not the first time I have used your company and it won't be the last an excellent and professional service and the most amazing bouquet of flowers thank you
Thanks to Eflorist for your fantastic service. Beautiful flowers ordered on Friday delivered on Saturday. Brilliant
No fault at all with EFlorist. The package was delivered quite late but that's down to the carrier. Luckily my partners birthday wasn't ruined by the late arrival. Scored me Max brownie points. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members