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eFlorist UKReviews 2,125

2.9

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eFlorist UK Reviews Summary

The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,246
value
1,237
shipping
1,171
returns
324
quality
1,137

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Never a problem
November 1, 2021

Having made a number if purchase, there has never been a problem. Everything delivered as ordered in excellent condition.

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Great services
November 1, 2021

I ordered flowers for my anniversary and they arrived on time on the day as requested the display was fabulous

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Happy Customer
November 1, 2021

Again really happy with this service - flowers were beautiful. Thank you again will definitely use you again

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Excellent value
October 30, 2021

I have used the service several times now and never been disappointed. It is efficient and the flowers have always been high quality

Date of experience: October 30, 2021
GB
1 review
0 helpful votes
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Great service
October 30, 2021

Eflorest has a great selection of flower bouquets that will suit any preference or occasion. Each bouquet has optional sizes to suit any budget. An additional benefit is that the flowers were sent while still in bud meaning that they will last longer for the recipients. My order is exactly as pictured on the website. Speedy delivery as well. Thank you eflorest

Date of experience: October 29, 2021
Australia
1 review
0 helpful votes
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Top Class Service
October 30, 2021

I have used EFlorist a few times to send flowers to our families in the UK.
It is easy to use and our recipients have been absolutely delighted with their beautiful flowers. Thank you EFlorist you are the best.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Trustworthy
October 30, 2021

Always use eFlorist. Flowers delivered on time, well presented, in good condition, last well, as well as good value for money. I highly recommend eFlorist.

Date of experience: October 29, 2021
Illinois
1 review
0 helpful votes
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Happy…again
October 30, 2021

Easy to order with very nice product. Lovely buds for long lasting arrangement. I've used eFlorist UK several times with no problems and no disappointments.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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She loved them delivery
October 30, 2021

Beautiful flowers and fast delivery
Best service to date.
Prompt delivery with a lovely bunch.
Happy wife happy life

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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You would have thought the company would try to make the flowers they send look like what they advertise however another disappointment. Won't be using them again will go to the local garage and just buy 2 bunches at a third of the price with twice as many flowers.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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I hve been using eFlorist for over a year now, they are my go to first online florist.
The flowers are always fresh and last 2 weeks at least, the service is great, website and ordering is easy and straightfowrard.
Until the next request!
Thanks again, Tracey

Date of experience: October 29, 2021
Norway
1 review
0 helpful votes
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One happy lady!
October 30, 2021

This is the second time now I have use e-florist and I have 2 very happy ladies! That speaks volumes for the quality.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Through the pandemic my Nan has been stuck in the house on her own but every month I have sent her a different bunch of flowers with a lovely note and free chocolate which has really cheered her up and every time I get the email to say they have been delivered I get the phone call to say how beautiful they are. I can rely on this company to make my Nan smile which makes me very happy.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Great service.
October 30, 2021

Excellent website, very easy to order.
Recieved confirmation email and delivery email.
Lovely fresh hand cut flowers, just like the photo,
Very happy customer!

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Disappointed
October 29, 2021

Eflorist were not able to find a florist to deliver my same day delivery. Had to cancel my order :(.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Order not fulfilled
October 29, 2021

The flowers I ordered to be delivered for a 95th birthday were not received. I only found this out on the evening of the special birthday. On emailing the supplier they had not been able to source a florist in the area but did not inform me of this. Very disappointing.

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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There is a wide range of budget and ordering is also easy which makes shopping with eFlorist a pleasure:-)

Date of experience: October 29, 2021
GB
1 review
0 helpful votes
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Flower selection
October 30, 2021

Eflorist has a great selection of at affordable prices and for all occasions and people's requirements

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Birthday Flowers
October 28, 2021

Second time ordered flowers for friends' birthdays, first time needed same day delivery and Eflorist came through. Usually order through another company, no delivery charge but even with Eflorist delivery charge seems better value than usual supplier. Would definitely use again in preference to original supplier, keep up the good work.

Date of experience: October 28, 2021
GB
1 review
0 helpful votes
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Great service
October 28, 2021

Ordered flowers for my daughter in law for the birth of a grandson, Great flowers that arrived when promised A+A+A+A+A+A

Date of experience: October 28, 2021