I will not be shopping with this vendor ever again. I ordered 9 tablecloth and only received 6. I immediately contact them and chatted with Nick H and was advised they can reship my items in 5-7 business days and If i wanted expedited shipping since my event is Saturday, I will have to pay an additional fee for their warehouse mistake. The box my item came in was not even big enough to fit 9 tablecloths. I am so disappointed because as a new event planner, I thought I found a good vendor.
This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints
I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!
Never will order from efavormart again!
I purchase a gift and needed to return. Efavormart wanted to charge me more money for the return shipping cost then the item was worth. They offered a 13.00 return on a 34.00 purchase and asked me to keep my item( which I do not want) their online return policy reads efavornart will furnish return shipping labels see below copy and paste from their web site!
Not true!
Returns Information
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience
I ordered these candles in gold. I have them on my fireplace mantel. They are beautiful and have multiple lighting settings and a timer option when you use the remote control. They take quite a few batteries, 3 AAA each. I have not used them long enough to tell how fast they eat batteries. Overall, I'm satisfied with my purchase. It was a great price, and the delivery was fast.
Charged in USD. Paid for shipping to Canada. Slammed with import fees. Company sent a very rude email stating 99% of their customers know about the import fees and sorry you didnt! Thanks. Won't be ordering from them again.
I don't know how this company is getting such good reviews. The products are cheap and if you have to return something, you have to pay for shipping. Even if they send you the incorrect items and they give you a credit, it doesn't cover tax or shipping. Customer service has been a nightmare and ultimately unhelpful.
I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy
I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.
I had the worst experience ever. They sent me one return label to return a runner and a cake stand. Charged me $17 and said to put a runner and a cake stand in the same box. HOW? Please tell me how. Or they say I can pay another $17 to get a second label. Really?
Wedding supplies. Great experience overall! The cups and napkins met my expectations for quality and appearance! There were all split shipped but all arrived according to schedule! I would definitely recommend this site to others!
Great buy. Beautiful turnout of my project. Was trying a DIY for a friend. Never thought it would turn out to be this beautiful. Will have to purchase more because everyone that sees it, wants one also.
Bought these for my daughter's baby shower. Made sense to purchase instead of renting. Very pleased with the quality and the ease of putting them on the chair. Would recommend purchasing from this company. Very good customer service and delivery.
Ordering was easy. Loved browsing the website. A lot of nice merchandise! Found what I was looking for, ordered it, they kept me updated about my order, and it arrived quickly. Very happy! It was gold, i spray painted it silver, but thats fine, i like adding my own touch.
I was very happy with my recent purchase. The value was very good and the communication regarding the status of your products as well as the shipping status was much appreciated. Everything came earlier than it said it would and that meant the world to me as a stressed out bride. The value can't be beat... which was a huge relief because who wants to spend their entire budget on linens? Thank you for everything!
Quality is ok, but problem I have is with the shipping my first order was late so they refunded half of my shipping with a gift card so I gave them another chance well it's late again! You get a email saying shipped and 2 days later you check on it and all it says is label created! Shipping dept needs work!
Everything arrived ahead of schedule on. They were perfectly packed no damages. I loved the prices quality and quantity was exactly what I needed the cups and plates. Im a Chef and own my private Catering business so presentation, quality and promptness are very important to me with that being sd I'll be ordering from efavor. Thank you
Terrible product, worst customer service. Ordered personalized ribbons and napkins. Such a POOR quality of print, crooked and misplaced, no color on some letters. They refused to refund or reprint. The customer service is so unprofessional. Do not buy any personalized items, you will be embarrassed for your guests to see them. I ended up ordering elsewhere and lost money. efavormart.com is the most unpleasant experience of all.
After 3 weeks I contacted the company to see where my order was. There phone number doesn't let you speak to anyone or leave a message. It just hangs up on you. Emails never answered.
I am disputing through PayPal. Do not use this company if you don't want to be ripped off.
I was about to purchase $70 worth of products (4 rolls of satin ribbon) and after 'Happy Shopping' the shipping cost came to $65! To Sydney Australia. How convenient.
Do not trust, they are good at helping you 'add to cart' and online chat, however when it comes down to the crunch they are certainly misleading!
After reading these reviews I am glad I did not purchase anything. But they will obviously change their name after this... tip: just be weary of your final check out costs
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
eFavorMart has a rating of 3.1 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners and baby shower. eFavorMart ranks 1st among Wedding Planning sites.