business logo of DressLily

DressLilyReviews 4,652

2.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate DressLily?
grey star
grey star
grey star
grey star
grey star

DressLily Reviews Summary

DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.

service
899
value
846
shipping
904
returns
605
quality
815

We monitor reviews for authenticity

Hungary
1 review
0 helpful votes
Follow Bernadett K.
Unfollow Bernadett K.
Send Message
Share Review
Report Review

Dresslily is an amazing store to shop with. Really good quality items and so cheap.My orders always ship within the time stated.

Date of experience: January 11, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Bernadett K.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily. Com again soon.

Many thanks,

Dresslily Customer Service Center

California
1 review
0 helpful votes
Follow Cristina M.
Unfollow Cristina M.
Send Message
Share Review
Report Review

Very awesome site!
January 12, 2018

Love that they have plus size clothes that are beautiful. Love how easy it is to look for clothes and the good prices.

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Cristina M.,

Thank you for taking the time to write your review. We at Dresslily really appreciate this.

Best Regards,

Dresslily Customer Service Center

Texas
1 review
1 helpful vote
Follow Denyce V.
Unfollow Denyce V.
Send Message
Share Review
Report Review

Great Deals
January 12, 2018

Was absolutely amazing, i loved it. Bought dresses for my graduation and it was perfect everything fit.

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Denyce V.,

Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Dresslily.com soon!

Best regards,

Dresslily Customer Service Center

Arizona
1 review
0 helpful votes
Follow Brynne S.
Unfollow Brynne S.
Send Message
Share Review
Report Review

Ive purchased multiple items from dresslilly and havent had any problems wth this site. The sizes vary but as long as you check their sizing charts youll be good to go. Shipping was fast considering its coming from outside the USA. The fabric quality is good and everything has been pieced together nicely.

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Brynne S.,

We appreciate that you took the time to write a review.

Thank you,

Dresslily Customer Service Center

Croatia
3 reviews
4 helpful votes
Follow Sara M.
Unfollow Sara M.
Send Message
Share Review
Report Review

Diverse and affordable
January 12, 2018

Love the variety of products and free international shipping! The product may not match the photo 100%, but I've never been disappointed.

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Sara M.,

Thank you for taking the time to write your review. We at Dresslily really appreciate this.

Best Regards,

Dresslily Customer Service Center

Canada
1 review
4 helpful votes
Follow Rob P.
Unfollow Rob P.
Send Message
Share Review
Report Review

Scam site! 2 months and nothing. Received emails from them that they apologize and offered me 50 Dress Lilly points. SCAM>>>SCAM>>>SCAM

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Rob P.,

Thank you for your review.

Please rest assured that we always do our best to help our customers and improve our service.

We always aim to offer our customers the best solutions to their issues in line with our policies.

Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Our order numbers start with the capital L, if you can offer us an order number we would be more than happy to assist you.

Then we will offer you a solution via the ticket center.

We look forward to hearing from you soon.

Many thanks,

Dresslily Customer Support Team

Utah
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Send Message
Share Review
Report Review

Great lacy romantic top made well for price and fit perfectly. Black pointy toed booties fit well and green/black tartan plaid skirt fully lined with leather trimmed pockets was made very well and of a heavy flannel. All in all for the prices great value and very pleased. Since these are shipped from China expect a bit of a wait... I got this 2nd order in 2.5 wks. I ordered before and was pleased with prior retro dress but it took about 30 days. Highly recommend

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Laura H.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Dresslily.com soon!

Many thanks,

Dresslily Customer Service Center

Alabama
1 review
0 helpful votes
Follow Heathera A.
Unfollow Heathera A.
Send Message
Share Review
Report Review

Tops
January 11, 2018

Love them the are great look great wear great i get alot of comments on them people want to know where i bought them

Date of experience: January 10, 2018
CustomerService R. — DressLily Rep
over a year old

Dear Heathera A.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily again soon.

Many thanks,

Dresslily Customer Service Center

Texas
2 reviews
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Great
January 11, 2018

Dresslily has great and responsive customer service, good quality products. They also have fast and reliable shipping.

Date of experience: January 10, 2018
New Jersey
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Send Message
Share Review
Report Review

The size and quality of everything I ordered was great! I am always nervous buying clothing and shoes online without being able to try it on but I'm so happy with everything I bought from Dresslily! I wear a bigger size and the dress I bought fit perfectly and I get so many compliments on it and the addition of my monogram! The boots fit great too and I love the interchangeable accessories that came with them, it's a great way to change the look up! Like I said I'm not a huge online shopper when it comes to clothing and shoes but I'm so happy with everything I have ordered from Dresslily! It's definitely worth giving it a try!

Date of experience: January 10, 2018
Serbia
1 review
0 helpful votes
Follow Andrijana R.
Unfollow Andrijana R.
Send Message
Share Review
Report Review

100% of Satisfaction
January 11, 2018

I have received my order in surprisingly short time. The swimming suit matched the product description. Although I wore it during the whole summer it still looks the same.

Date of experience: January 10, 2018
Australia
1 review
0 helpful votes
Follow Stephanie P.
Unfollow Stephanie P.
Send Message
Share Review
Report Review

Really good quality bikinis for a cheap price!
Although the shipping was a long wait which was expected it was really nice to see good quality bikinis arrive.

Date of experience: January 9, 2018
Romania
3 reviews
0 helpful votes
Follow Cristina I.
Unfollow Cristina I.
Send Message
Share Review
Report Review

Dresslily
January 11, 2018

Dresslily is wonderful. Really good quality items and so cheap. Is very important to read read reviews on the website especially the ones that post photos. Highly recommend. Very good quality for the price.

Date of experience: January 9, 2018
Illinois
1 review
0 helpful votes
Follow Caitlyn M.
Unfollow Caitlyn M.
Send Message
Share Review
Report Review

I will most likely end up phasing out most of (if not my entire) wardrobe for Dress Lily products. Especially the tops and dresses. Always available in the colours I like and the size I need, I can count on this site for an outfit for any occasion. Dress for going out, a blouse to wear for work, something spooky for Halloween (which they had an amazing selection of this year, might I add), you name it, Dress Lily has it, and at a very affordable price.

Date of experience: January 8, 2018
Portugal
2 reviews
0 helpful votes
Follow Stephenie P.
Unfollow Stephenie P.
Send Message
Share Review
Report Review

Very enjoyable shopping experience. Great price quality relation with really good products with small prices.

Date of experience: January 8, 2018
Michigan
1 review
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Send Message
Share Review
Report Review

Love Them
January 10, 2018

Great clothes, hard to find styles at a great price. Shipping is quicker then expected. Great customer service.

Date of experience: January 8, 2018
North Carolina
1 review
0 helpful votes
Follow Miller E.
Unfollow Miller E.
Send Message
Share Review
Report Review

Great wigs
January 10, 2018

Great wigs, easy shipping. Definitely recommend. The pink wig i ordered was a little thin but it looks great otherwise! Will buy again.

Date of experience: January 8, 2018
Idaho
1 review
0 helpful votes
Follow Chanelle T.
Unfollow Chanelle T.
Send Message
Share Review
Report Review

Great Prices!
January 10, 2018

I absolutely love Dresslily! Their prices are amazing and for the quality of the products, so worth it! Unfortunately the sizing on a sweatshirt that I got wasn't quite right (or maybe I just measured it wrong) but it does still fit, it's just a tiny bit smaller than I wanted it to be. It came in good time though, and it looks exactly as it was advertised, so I am very pleased!

Date of experience: January 8, 2018
Belgium
1 review
0 helpful votes
Follow Kelly T.
Unfollow Kelly T.
Send Message
Share Review
Report Review

Great site, love the products. Amazing prizes and overall good quality. Will buy again!
Shipping is a bit slow, but completely understandable because I live in Belgium.

Date of experience: January 8, 2018
Kentucky
1 review
0 helpful votes
Follow lisa g.
Unfollow lisa g.
Send Message
Share Review
Report Review

I love this site. Tons and tons of choices and all very stylish. Looks good on anyone and makes me personally feel more fashionable and pretty! :) great customer service 2. And always a fast and cheap shipping process. Ordered at least 20 items so far... a real hidden treasure i am sooo glad i found! <3

Date of experience: January 8, 2018

From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.


dresslily.com
Founded in 2008
Shenzhen, GuangDong, China
+339