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DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.
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Dresslily is an amazing store to shop with. Really good quality items and so cheap.My orders always ship within the time stated.
Love that they have plus size clothes that are beautiful. Love how easy it is to look for clothes and the good prices.
Dear Cristina M.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
Was absolutely amazing, i loved it. Bought dresses for my graduation and it was perfect everything fit.
Dear Denyce V.,
Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Dresslily.com soon!
Best regards,
Dresslily Customer Service Center
Ive purchased multiple items from dresslilly and havent had any problems wth this site. The sizes vary but as long as you check their sizing charts youll be good to go. Shipping was fast considering its coming from outside the USA. The fabric quality is good and everything has been pieced together nicely.
Dear Brynne S.,
We appreciate that you took the time to write a review.
Thank you,
Dresslily Customer Service Center
Love the variety of products and free international shipping! The product may not match the photo 100%, but I've never been disappointed.
Dear Sara M.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
Scam site! 2 months and nothing. Received emails from them that they apologize and offered me 50 Dress Lilly points. SCAM>>>SCAM>>>SCAM
Dear Rob P.,
Thank you for your review.
Please rest assured that we always do our best to help our customers and improve our service.
We always aim to offer our customers the best solutions to their issues in line with our policies.
Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
Our order numbers start with the capital L, if you can offer us an order number we would be more than happy to assist you.
Then we will offer you a solution via the ticket center.
We look forward to hearing from you soon.
Many thanks,
Dresslily Customer Support Team
Great lacy romantic top made well for price and fit perfectly. Black pointy toed booties fit well and green/black tartan plaid skirt fully lined with leather trimmed pockets was made very well and of a heavy flannel. All in all for the prices great value and very pleased. Since these are shipped from China expect a bit of a wait... I got this 2nd order in 2.5 wks. I ordered before and was pleased with prior retro dress but it took about 30 days. Highly recommend
Dear Laura H.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Service Center
Love them the are great look great wear great i get alot of comments on them people want to know where i bought them
Dear Heathera A.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily again soon.
Many thanks,
Dresslily Customer Service Center
The size and quality of everything I ordered was great! I am always nervous buying clothing and shoes online without being able to try it on but I'm so happy with everything I bought from Dresslily! I wear a bigger size and the dress I bought fit perfectly and I get so many compliments on it and the addition of my monogram! The boots fit great too and I love the interchangeable accessories that came with them, it's a great way to change the look up! Like I said I'm not a huge online shopper when it comes to clothing and shoes but I'm so happy with everything I have ordered from Dresslily! It's definitely worth giving it a try!
I have received my order in surprisingly short time. The swimming suit matched the product description. Although I wore it during the whole summer it still looks the same.
Really good quality bikinis for a cheap price!
Although the shipping was a long wait which was expected it was really nice to see good quality bikinis arrive.
Dresslily is wonderful. Really good quality items and so cheap. Is very important to read read reviews on the website especially the ones that post photos. Highly recommend. Very good quality for the price.
I will most likely end up phasing out most of (if not my entire) wardrobe for Dress Lily products. Especially the tops and dresses. Always available in the colours I like and the size I need, I can count on this site for an outfit for any occasion. Dress for going out, a blouse to wear for work, something spooky for Halloween (which they had an amazing selection of this year, might I add), you name it, Dress Lily has it, and at a very affordable price.
Very enjoyable shopping experience. Great price quality relation with really good products with small prices.
Great wigs, easy shipping. Definitely recommend. The pink wig i ordered was a little thin but it looks great otherwise! Will buy again.
I absolutely love Dresslily! Their prices are amazing and for the quality of the products, so worth it! Unfortunately the sizing on a sweatshirt that I got wasn't quite right (or maybe I just measured it wrong) but it does still fit, it's just a tiny bit smaller than I wanted it to be. It came in good time though, and it looks exactly as it was advertised, so I am very pleased!
Great site, love the products. Amazing prizes and overall good quality. Will buy again!
Shipping is a bit slow, but completely understandable because I live in Belgium.
I love this site. Tons and tons of choices and all very stylish. Looks good on anyone and makes me personally feel more fashionable and pretty! :) great customer service 2. And always a fast and cheap shipping process. Ordered at least 20 items so far... a real hidden treasure i am sooo glad i found! <3
Answer: Dear opici b. Thank you for your message. We will try our best to help you if you have any issues. Please kindly send me a private message if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service
Answer: Dear La L. Thank you for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Here is link: http://support.dresslily.com/ Thank you for your understanding. Best Regards Dresslily Customer Service
Answer: Dear Reba D. Thanks for your messages. Please rest assured that we will try our best to full your satisfaction. We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. Thank you for your patience and kind support. If there are any additional problems or further queries, please feel free to contact us and we will do our very best to assist you. Best Regards Dresslily Customer Service
Answer: Dear Denise H. Thanks for your messages. Please rest assured that we will try our best to full your satisfaction. We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. You can contact us if you have any issues. Here is link: http://support.dresslily. Com/ Thank you for your patience and kind support. Best Regards Dresslily Customer Service
Answer: Obviously you shouldn't do this. Please read the reviews for DressLily, they are awful! Just cancel your order, and shop elsewhere
Answer: Dear Arlene J. Thank you for your message. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Here is link: http://support.dresslily.com/ Thank you for your understanding. Best Regards Dresslily Customer Service
Answer: Dear Cricket r. We want to start by extending our thanks to you for providing your extremely valuable feedback to us. We regret any inconvenience or frustration that your experience has caused you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./ We would study your case carefully and resolve it there and we are now awaiting for your reply. Appreciate your cooperation and kindly understanding in advance! Yours Sincerely Dresslily Customer Service
Answer: Dear Brianna o. Thank you for your valuable feedback. We very much regret issue and are fully committed to resolving it to your satisfaction. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
Answer: They run really small, and hard to return
Answer: Dear Janice H. Thank you for your message. I am sorry to tell you that we did not have the phone in pour website now, we will improve it in the future. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/ We will try our best to help you if you have any issues. Thank you for your continued patience and kind understanding. Yours Sincerely Dresslily Customer Service
Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.
Dear Bernadett K.,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily. Com again soon.
Many thanks,
Dresslily Customer Service Center