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DressLilyReviews 4,652

2.4

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DressLily Reviews Summary

DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.

service
899
value
846
shipping
904
returns
605
quality
815

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
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Cute clothes
April 1, 2018

Super cute bikini. Fits super well and I love the colour. Cant wait to order more items off this site

Date of experience: March 30, 2018
CustomerService R. DressLily Rep
over a year old

Dear Stephanie M.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Dresslily.com soon!

Many thanks,

Dresslily Customer Support Team

Ohio
7 reviews
13 helpful votes
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Beauty and budget..
March 26, 2018

I've been buying really unique clothing from Dresslilly for a couple years now. They have great prices, only you have to pay shipping. Customer service is prompt&helpful! I think this site is one of the best kept secrets online, try them!

Date of experience: March 24, 2018
CustomerService R. DressLily Rep
over a year old

Dear manicannie h.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Dresslily.com.

Thank you for your support.

Dresslily Customer Support Team

Canada
1 review
2 helpful votes
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I love this site
March 23, 2018

I've ordered several dresses from this site, at different times so in different shipments. I've encountered no problems at all. All the dresses have been exactly as pictured and I receive a lot of compliments on them when I wear them out. My most recent purchase is my absolute favorite dress I own!(I'll post a photo of it) People are often impressed when I tell them I purchased them online for the price as they fit so well. Sizing is consistent, and the prices are cheap. Definitely would recommend to friends and family!

Date of experience: March 22, 2018
CustomerService R. DressLily Rep
over a year old

Dear Jessica C.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Dresslily. Com.

Please feel free to place an order again soon.

Thank you for your support.

Dresslily Customer Service Center

California
1 review
1 helpful vote
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Wonderful experience
March 23, 2018

I have dealt with Dresslily.com with a couple of orders now. And I have not had any issues all the item's are good quality and matched the picture and description exactly. The customer service department is beyond helpful and pay attention to the issue at hand.

Date of experience: March 22, 2018
CustomerService R. DressLily Rep
over a year old

Dear T B.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily. Com again soon.

Many thanks,

Dresslily Customer Service Center

Croatia
1 review
1 helpful vote
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I am werry satisfied
March 21, 2018

Things are exactly the way they are described. It has arrived fast and looks beautiful, the size is correct.

Date of experience: March 20, 2018
CustomerService R. DressLily Rep
over a year old

Dear Branka I.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Dresslily. Com.

Please feel free to place an order again soon.

Thank you for your support.

Dresslily Customer Service Center

Massachusetts
2 reviews
2 helpful votes
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GREAT
March 20, 2018

So this place gets a lot of bad reviews. I am in the US and I ordered a pair of jeans for myself and a pair of pants for my wife. We received our items in 3 days way quicker then expected. The sizes we ordered fit perfectly I am a size 42 its what I ordered and its what I got. I'm not saying other people might not have had issues, but my experience was fantastic.

Date of experience: March 19, 2018
CustomerService R. DressLily Rep
over a year old

Dear Joshua C.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Dresslily. Com.

Please feel free to place an order again soon.

Thank you for your support.

Dresslily Customer Service Center

Malaysia
1 review
2 helpful votes
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I regularly shop from this site mostly for apparel and accessories needs. No doubt, this site has a daily new collections updates always. Prices are reasonable too. I am very satisfied with my order. New collections and designs gets added for every day.

Date of experience: March 12, 2018
CustomerService R. DressLily Rep
over a year old

Dear Suraj j.,

Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Dresslily.com soon!

Best regards,

Dresslily Customer Service Center

Texas
1 review
2 helpful votes
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Great site
March 14, 2018

Great clothes, great service. Inexpensive yet surprisingly well made. Clothes ship much faster than expected. Lots of different styles. This is my personal objective experience, no one told me to do it or what to write.

Date of experience: March 12, 2018
CustomerService R. DressLily Rep
over a year old

Dear Haley N.,

We appreciate that you took the time to write a review.

Thank you,

Dresslily Customer Service Center

Alabama
1 review
1 helpful vote
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Awesome store
March 15, 2018

I am satisfied with the mens apparel. I've ordered many products and everything was Ok.
Their service for me is pretty good and fast

Date of experience: March 12, 2018
CustomerService R. DressLily Rep
over a year old

Dear hedyaoui b.,

Thank you for taking the time to write your review. We at Dresslily really appreciate this.

Best Regards,

Dresslily Customer Service Center

Alaska
1 review
3 helpful votes
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Overall very pleased!
March 11, 2018

I shop with this site very frequently and I don't think I'll shop anywhere else for plus sized affordable clothes. On a few occasions they've run out of stock on items I've wanted to purchase on their clearance sales, and they've been more than generous offering me other items instead.
I see a lot of people complaining about the fit of their clothes and that is just not the case. The sizing has a really easy to use translation chart from american sizing standards. Plus I think people are super negative as a default. But for me, I've honestly never had a better experience with an online clothes retailer!

Date of experience: March 9, 2018
CustomerService R. DressLily Rep
over a year old

Dear Heather T.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Dresslily.com soon!

Many thanks,

Dresslily Customer Service Center

Illinois
1 review
0 helpful votes
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No Complaints
November 6, 2023

I always have a good experience with Dresslily and I've ordered a lot with them and everything comes as expected and for super low prices compared to in stores. No complaints for me!

Date of experience: March 8, 2018
Romania
1 review
1 helpful vote
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DressLily is my favourite website to shop for clothes, but I also bought home decor products from Dress Lily. Most of the clothes fit great for me and their quality was very good. They also have great customer service! The shipping time is average for my country (I have placed orders on many Asian sites and the shipping time was the same). I had no problems with my payments and refunds were quick. I recommend DressLily!

Date of experience: March 8, 2018
CustomerService R. DressLily Rep
over a year old

Dear Madalina I.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily again soon.

Many thanks,

Dresslily Customer Service Center

New York
1 review
2 helpful votes
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Awesome
March 9, 2018

I have always had a great experience with Dresslily.com. Customer service has always gone above and beyond with all of their services. Customer service representatives are always very professional. I enjoy the point system that they use. Very easy to earn and use.

Date of experience: March 8, 2018
CustomerService R. DressLily Rep
over a year old

Dear James B.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Dresslily. Com.

Please feel free to place an order again soon.

Thank you for your support.

Dresslily Customer Service Center

Germany
1 review
0 helpful votes
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Good experience
March 9, 2018

Love dresslily because they have a good shoping experience and products at affordable prices. They have a very fast shipping facility as well

Date of experience: March 8, 2018
CustomerService R. DressLily Rep
over a year old

Dear Monthe W.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily. Com again soon.

Many thanks,

Dresslily Customer Service Center

AE
1 review
0 helpful votes
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Amazing website
March 9, 2018

Dresslily very good in customer service and very fast to reply and they have good product and acceptable cost and my experience with there shipping and with there help i rate them 5/5 on everything even on the refund they make it very fast thank u Dresslily

Date of experience: March 7, 2018
CustomerService R. DressLily Rep
over a year old

Dear Ali M.,

Thank you for taking the time to write your review. We at Dresslily really appreciate this.

Best Regards,

Dresslily Customer Service Center

Florida
1 review
1 helpful vote
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Pretty great
March 9, 2018

Clothing is and jewelry is very inexpensive, and have a great variety to choose from. You do have to be careful when choosing a size, and it's important to check their size chart before ordering. Shipping is slow if you're ordering from the US, but not the fault of the company. I've ordered from them several times and am always happy with what I receive.

Date of experience: March 7, 2018
CustomerService R. DressLily Rep
over a year old

Dear Jesse C.,

Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Dresslily.com soon!

Best regards,

Dresslily Customer Service Center

Spain
1 review
0 helpful votes
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I ordered an Automobile Anti-slip. I received the product in three weeks, less than the estimated time, with free shipping costs. The product was as I expected and works successfully.

I''m so happy with this order and I'll repeat again sure!. Low prices and good service. Recommended.

Date of experience: March 4, 2018
CustomerService R. DressLily Rep
over a year old

Dear Manuel D.,

We appreciate that you took the time to write a review.

Thank you,

Dresslily Customer Service Center

El Salvador
1 review
0 helpful votes
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I love shopping at dresslily.com they have everything that I could ever wish for, from personal things to home decor, health, beauty, gadgets etc. it is super easy to order, everything always arrives on time and their customer service is amazing.

Date of experience: March 3, 2018
CustomerService R. DressLily Rep
over a year old

Dear Diana S.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Dresslily.com soon!

Many thanks,

Dresslily Customer Service Center

Morocco
2 reviews
1 helpful vote
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Excellent page
March 3, 2018

Excellent page
Good customer service, excellent service, I had an issue with a package and solved it without problems

Date of experience: March 2, 2018
CustomerService R. DressLily Rep
over a year old

Dear Cost A.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily again soon.

Many thanks,

Dresslily Customer Service Center

Mauritius
1 review
0 helpful votes
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Super site
March 3, 2018

Bonjour aux clients!
Dresslily est un site que j'aime beaucoup. Les vêtements sont intéressants. Il y a plusieurs types de vêtements. On a un choix. En plus c'est livraison gratuite donc les trucs que vous achetez vous reviennent à bon marché. Il y a beaucoup de produits qui sont pour tous le monde.
Merci Dresslily

Date of experience: March 1, 2018
CustomerService R. DressLily Rep
over a year old

Dear Thomas T.,

We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at Dresslily. Com again soon.

Many thanks,

Dresslily Customer Service Center

From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.


dresslily.com
Founded in 2008
Shenzhen, GuangDong, China
+339