DressLily Reviews Summary
DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.
I love shopping at Dresslily. My shirts are exactly as described and the size chart is correct. I'm going to continue shopping there.
Everything was great i love the materials and It suits me perfect, It comes to my house so quick, I will buy again
Dear Alicia J.,
Thank you for your kind comment.
If there are any additional problems or further queries, please feel free to contact us and we will do our very best to assist you.
Thanks!
DressLily Customer Service Center
Wooaw, I ordered a white shoes in the dresslily and it is so cool and awsome. I Bought it 13 dollars so I have no expectation about it. But it was on sale and it is cheap but I shocked about the shoes. It is so so chic and it look like it is 100 dollars. And now I live in Berlin and it came so fast. Super
Dear Ayhan,
We appreciate that you took the time to write a review.
Thank you,
DressLily Customer Service Center
I have been a very grateful customer of Dresslily for the past 2 to 3 years and have made dozens of purchases - all of which have either met or superseded my expectations, and of course, the prices are extremely reasonable. Much of the merchandise I have purchased would be difficult to locate or afford financially otherwise, and hence is another reason for my gratitude. I give the company an overall 5 star rating on quality, range, and cost of merchandise as well as customer service, nominal insurance fee (guaranteeing a full refund or re-shipment), speedy delivery (averaging on 2 weeks from time of purchase for in-stock items), and reasonable shipping charges as well as many discount offers and coupons.
Dear Theresa G.,
Thank you for your kind review about DressLily.We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on DressLily.com soon!
Best regards,
DressLily Customer Service Center
I have made over a dozen purchases from Dresslily - including personal items, human hair wigs/extensions, and bridal merchandise, and could not be more content with the quality as well as the value of all of my purchases. Additionally for a nominal insurance fee ($1 or $2) you are guaranteed either a full refund or re-shipment of merchandise you did not receive. They ship anywhere worldwide and rarely charge a shipping fee, and when they do it is also nominal. Even the most discerning buyer will be satisfied with Dresslily merchandise - one of my favorite online shopping websites.
Dress Lily is a brilliant website for anything quirky and cute. The size charts are fairly bang on with how the products fit, sometimes depending on the product as like anywhere can sometimes be a little off, but some like woollen jumpers I'd always advise to go up an extra size just in case as may shrink in the wash. Delivery is pretty good on majority of items getting to you quite quickly and they always get back pretty promptly too if you ever have a query. Very happy and will continue to shop there in future :) - Charlotte Evans
Dear Dolly E.,
Thank you for taking the time to write your review. We at DressLily really appreciate this.
Best Regards,
DressLily Customer Service Center
DressLily is an amazing site that you can fine unique items and a unique look! I love it! Customer satisfaction is ALWAYS a priority and GREAT Quality items!
Dear Gennie L.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on DressLily.com soon!
Many thanks,
DressLily Customer Service Center
Very good. Prompt response and the coat represented very good value for money. I will certainly be purchasing further clothing from DressLily.
Dear James M.,
We would like to thank you for your kind review. We at DressLily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at DressLily again soon.
Many thanks,
DressLily Customer Service Center
Bought a novelty Xmas shirt delivered as promised, quality good for the price. Would recommend to others.
Dear Stephen D.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We are always here to provide the service for our customer.
Any issue please kindly fell free to contact our support center anytime.
Many thanks,
DressLily Customer Service Center
So many options to choose from! I love the item I bought. Fits great. Price was reasonable. Shipped quickly.
Dear Megan E.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at DressLily. Com.
Please feel free to contact us if you have any issue.
Thank you for your support.
DressLily Customer Service Center
DressLily has a huge variety of clothes and accessories, quality is great, prices are fair. The dress I ordered is so cute and comfortable. Perfect for cold winter days!
Dear Sabrina M.,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at DressLily.com again soon for all our latest deals.
Many thanks,
DressLily Customer Service Center
Items are good quality and fit well. I've never had any issues with them. The bathing suit actually exceeded my expectations.
Dear Stephanie R.,
Thank you for taking the time to write your review. We at DressLily really appreciate this.
Best Regards,
DressLily Customer Service Center
Poor poor quality clothes
No customer service
Don't waste your time or money
Never again!
Very bad experience
Dear MELINDA,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
Phone & Email
Our Presale Phone Line is available in English 2 4/7 for all our customers.
Due to peak season we are experiencing a high volume of calls at the moment and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call. During peak times, it may take up to 10-15 minutes to reach us.
+(1)202-888-0973 (USA Only); +(001)-202-888-0973 (All Customers, Service in English Only)
If you have any questions, please Email us at support@Dresslily.com for assistance.
Would you mind messaging us your VALID order number?
We hope to hear from you soon,
DressLily Customer Support Team
I've purchased several items from DressLily, including clothing, lingerie, and jewelry. The sizing description for the dress and lingerie I bought was right on point. The quality of the items was great, as was the shipping time. Never had an issue with any of my orders.
Dear Holly W.,
Thank you for your kind review about DressLily.We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on DressLily.com soon!
Best regards,
DressLily Customer Service Center
I honestly can't say enough great things about Dresslily! They are my absolute favorite place to shop online for all of my clothes! I buy dresses for when I attend weddings and special events there as well as my everyday outfits. All of my maternity clothes were from Dresslily as well when I was pregnant and I'm keeping them for next time around because they are so cute and held up so well. I always get compliments on my clothes from this site and I recommend them to all of my friends and co-workers. The prices really can't be beat either!
Dear Amy L.,
Thank you for your kind comment.
If there are any additional problems or further queries, please feel free to contact us and we will do our very best to assist you.
Thanks!
DressLily Customer Service Center
I ordered a lovely coat, it was black with purple trims, it fits so nicely and looks very unique; I love it and so do my friends.
Whenever my friends are trying to find some new clothes and they want to stand out I always recommend Dresslily to them, they have a great clothing range and it's so affordable too.
Dear Beatrice M.,
We appreciate that you took the time to write a review.
Thank you,
DressLily Customer Service Center
I recommend Dresslily for multiple reasons (for my last order, for example: LP**************)...
First of all: good quality, the product came without problems of terms of quality.
Second: the shipping was fast (the next day) and it came fast too
Third: They ask me for the item and gave me help when I need it
Fourth: They accept a lot of payment methods, wich is perfect!
Dear Juan M.,
Thank you for taking the time to write your review. We at DressLily really appreciate this.
Best Regards,
DressLily Customer Service Center
I love the deals this site offers. Sure, shipping takes some time, but they're upfront about it and it's worth the wait!
Dear Jamie W.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on DressLily.com soon!
Many thanks,
DressLily Customer Service Center
I bought in Dresslily some time ago and I have never been disappointed, I think the best advice is to choose safe, simple things and read the descriptions very well so as not to take unexpected surprises.
Dear Rose S.,
We would like to thank you for your kind review. We at DressLily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at DressLily again soon.
Many thanks,
DressLily Customer Service Center
I ordered a red lace Christmas dress from DressLily. Ordered November 4th and it was delivered by the 20th. The dress was a great fit! Perfect for the holidays. Their customer service always responds within 24 hours. Will buy from here again.
Dear Emma F.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We are always here to provide the service for our customer.
Any issue please kindly fell free to contact our support center anytime.
Many thanks,
DressLily Customer Service Center
Buying on Dresslily is simple and convenient. The garments are beautiful, dress well and match the description.
Dear Daniela m.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at DressLily. Com.
Please feel free to contact us if you have any issue.
Thank you for your support.
DressLily Customer Service Center
Shopping on Dresslily is easy and convenient. There are so many nice clothes. All items purchased correspond to the description.
From the business
Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Barbara P.,
Thank you for taking the time to write your review. We at DressLily really appreciate this.
Best Regards,
DressLily Customer Service Center