business logo of DressLily

DressLilyReviews 4,652

2.4
How would you rate DressLily?
grey star
grey star
grey star
grey star
grey star

DressLily Reviews Summary

DressLily has a rating of 2.4 stars from 4,652 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 9th among Discount Clothing sites.

service
899
value
846
shipping
904
returns
605
quality
815
Morocco
2 reviews
1 helpful vote
Follow Mohamed E.
Unfollow Mohamed E.
Send Message
Share Review
Report Review

Very Good
July 8, 2019

I'm very happy to know this website DressLily because he have a good quality of product & fast shiiping
I recommend

Date of experience: July 3, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Mohamed E.,

Thank you for taking the time to write your review. We at DressLily really appreciate this.

Best Regards,

DressLily Customer Service Center

NL
1 review
1 helpful vote
Follow Just I.
Unfollow Just I.
Send Message
Share Review
Report Review

Wigs
July 6, 2019

Great price, beautiful wigs an perfect service shipping time was also very reasonable, Dresslily support is very good

Date of experience: July 1, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Just I.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on DressLily.com soon!

Many thanks,

DressLily Customer Service Center

VE
3 reviews
1 helpful vote
Follow Jesus B.
Unfollow Jesus B.
Send Message
Share Review
Report Review

Very impressed with the softness and also with the generous size. The band at the bottom is slightly stretchy which is very nice.

Date of experience: June 26, 2019
DO
4 reviews
8 helpful votes
Follow Maya J.
Unfollow Maya J.
Send Message
Share Review
Report Review

I genuinely love dresslily. Yes, some of their materials may not be the best, but look at what you are buying from and at what prices. I order in bulk from this website and end up returning maybe one piece from my massive orders. Everything is so easy to handle with them. I'm happily going to stay a long term customer with them because of their amazing prices and customer service.

Date of experience: June 26, 2019
GB
1 review
0 helpful votes
Follow Ahmed I.
Unfollow Ahmed I.
Send Message
Share Review
Report Review

I have bought a couple products and have no problems so far, shipping takes some time but the items do arrive eventually and live up to expectations :)

Date of experience: June 26, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Ahmed I.,

We would like to thank you for your kind review. We at DressLily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at DressLily again soon.

Many thanks,

DressLily Customer Service Center

Honduras
3 reviews
0 helpful votes
Follow Edi M.
Unfollow Edi M.
Send Message
Share Review
Report Review

Never had a problem
June 28, 2019

I have made a few orders from DressLily. I always got my items with no problems. Thank you DressLily.

Date of experience: June 24, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Edi M.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We are always here to provide the service for our customer.

Any issue please kindly fell free to contact our support center anytime.

Many thanks,

DressLily Customer Service Center

Cameroon
3 reviews
0 helpful votes
Follow Hermann A.
Unfollow Hermann A.
Send Message
Share Review
Report Review

Bought several times from this webstore, received goods in time, well packed, shipped next day. Everything ok.

Date of experience: June 22, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Hermann A.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at DressLily. Com.

Please feel free to contact us if you have any issue.

Thank you for your support.

DressLily Customer Service Center

California
1 review
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Send Message
Share Review
Report Review

I was a tad hesitant at first, but using their easy to navigate website and accurate sizing measurements I was able to successfully place my order. I received an order confirmation and a shipping confirmation. The shirt was just as good in person as online. What I really like is that their measurements were accurate, difficult sometimes online, and even after washing a few times the shirt still looks the same as when I got it. I've loved my experience with Dresslily thus far.

Date of experience: June 21, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Jessica L.,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at DressLily.com again soon for all our latest deals.

Many thanks,

DressLily Customer Service Center

Mauritius
3 reviews
0 helpful votes
Follow Kathy T.
Unfollow Kathy T.
Send Message
Share Review
Report Review

I love Dresslily
June 26, 2019

I have been shopping on dresslily since 2017, and every time I receive the products I am satisfied, I will continue to shop at dresslily.

Date of experience: June 21, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Kathy T.,

Thank you for taking the time to write your review. We at DressLily really appreciate this.

Best Regards,

DressLily Customer Service Center

VE
3 reviews
0 helpful votes
Follow Betsy C.
Unfollow Betsy C.
Send Message
Share Review
Report Review

Amazing quality
June 24, 2019

I specially bought 7 T-shirts for my little son on dresslily, although I received clothes after a month, but the quality is very good, my son also likes it.

Date of experience: June 19, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Betsy C.,

Thank you for your kind comment.

If there are any additional problems or further queries, please feel free to contact us and we will do our very best to assist you.

Thanks!

DressLily Customer Service Center

India
2 reviews
0 helpful votes
Follow Amit S.
Unfollow Amit S.
Send Message
Share Review
Report Review

Perfection
June 24, 2019

I have had no issues with dresslily. I ordered 3 items back in March in hopes to have a new dress for my sister's wedding. Every item i received fit perfectly and arrived in a timely manner.

Date of experience: June 19, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Amit S.,

Thank you for your kind review about DressLily.We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on DressLily.com soon!

Best regards,

DressLily Customer Service Center

GB
1 review
1 helpful vote
Follow L N.
Unfollow L N.
Send Message
Share Review
Report Review

The item I was interested in was listed several times, at different prices, so it took a while to find the same item at the lowest price. What's that all about? Anyway, I'm glad I went for the cheapest, as the quality was poor and the sizing poor. It was a reasonable fit across the chest and length, but the sleeves were way too short. I guess the only way to get the right sleeve length would be to buy something too big for me. It wasn't worth paying to return the item, so it went in the local clothing bin.

This was my first experience of DressLily and I won't be bothering again. I've only given a second star as the delivery charge and time was reasonable.

DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2019
NL
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Send Message
Share Review
Report Review

Dress lily review
June 11, 2019

Hi i bought a dress for a wedding. It was a waterfall dress with flower embriodary detail in red and white flowers.it really suited the day.Its very on trend.

Date of experience: June 7, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Michelle W.,

We appreciate that you took the time to write a review.

Thank you,

DressLily Customer Service Center

Virginia
3 reviews
1 helpful vote
Follow Bill C.
Unfollow Bill C.
Send Message
Share Review
Report Review

Amazing...
June 8, 2019

I loved shopping at Dresslily! Love the products and the ease of ordering and the prices were fabulous! Thanks again for the amazing product and fun time ordering...

~Bill

Date of experience: June 6, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Bill C.,

Thank you for taking the time to write your review. We at DressLily really appreciate this.

Best Regards,

DressLily Customer Service Center

Malta
1 review
1 helpful vote
Follow Tiziana A.
Unfollow Tiziana A.
Send Message
Share Review
Report Review

Very satisfied
June 8, 2019

Great shopping experience. Good quality clothing, great prices and amazing customer care, fast delivery.

Date of experience: June 5, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Tiziana A.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on DressLily.com soon!

Many thanks,

DressLily Customer Service Center

Pakistan
1 review
1 helpful vote
Follow kiran s.
Unfollow kiran s.
Send Message
Share Review
Report Review

At Dresslily they Really have good prices for unusual items that really stand out from the high street crowd! I will be ordering again straight away. Quick shipping and time to time updates

Date of experience: June 5, 2019
CustomerService R. — DressLily Rep
over a year old

Dear kiran s.,

We would like to thank you for your kind review. We at DressLily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.

We look forward to seeing you at DressLily again soon.

Many thanks,

DressLily Customer Service Center

Kansas
2 reviews
2 helpful votes
Follow Megan B.
Unfollow Megan B.
Send Message
Share Review
Report Review

Love them
June 5, 2019

I have ordered three items from dresslily and all three are true to size, good quality, and the shipping time was not that long. I will definitely order from them in the future

Date of experience: June 3, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Megan B.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We are always here to provide the service for our customer.

Any issue please kindly fell free to contact our support center anytime.

Many thanks,

DressLily Customer Service Center

GB
1 review
0 helpful votes
Follow Sandra F.
Unfollow Sandra F.
Send Message
Share Review
Report Review

Great value
June 2, 2019

Really good prices for unusual items that really stand out from the high street crowd! I will be ordering again straight away

Date of experience: May 31, 2019
Ireland
1 review
0 helpful votes
Follow Irene D.
Unfollow Irene D.
Send Message
Share Review
Report Review

I love Dresslily cause it has beautiful and cheerful clothes in plus sizes.
Although it is getting better, it is still common than in a boutique when they have plus sizes they tend to be boring, unfaltering clothes thought for a 60 year old and to hide your shapes and that is definitely not what the young plus size people want!
We are happy with our bodies and we are happy to celebrate them.
It is good to have that option, specially at a low price considering the current issues with global economy.
Sometimes the product can still have some threads or so that need to be fixed and sometimes they run out of stock about something you bought and they have to refund you, but I think it is totally worthy considering the value for the money and I will definitely shop there again!

Date of experience: May 30, 2019
CustomerService R. — DressLily Rep
over a year old

Dear Irene D.,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at DressLily. Com.

Please feel free to contact us if you have any issue.

Thank you for your support.

DressLily Customer Service Center

Spain
1 review
1 helpful vote
Follow domingo V.
Unfollow domingo V.
Send Message
Share Review
Report Review

I love
May 28, 2019

It's great, I recommend it to the whole world, for a gift this is very good, if you are thinking about it, do not hesitate, it has gone great for me

Date of experience: May 25, 2019
CustomerService R. — DressLily Rep
over a year old

Dear domingo g.,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at DressLily.com again soon for all our latest deals.

Many thanks,

DressLily Customer Service Center

From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.


dresslily.com
Founded in 2008
Shenzhen, GuangDong, China
+339