Costco Reviews Summary
Costco enjoys a strong reputation for its high-quality products and value, particularly in bulk purchasing and its popular private label, Kirkland Signature. Customers appreciate the variety and affordability offered, especially in categories like groceries and electronics. However, significant concerns have emerged regarding customer service, particularly related to installation issues, delivery delays, and negative interactions with staff. Many customers express frustration with the handling of returns and the online shopping experience, leading to a perception that service quality may not align with the brand's overall value proposition. Balancing product excellence with improved customer support could enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I've been recommending Costco pharmacy for nearly 10 years to family, friends, co-workers, health care practitioners and persons waiting in line at queue at the bank, post office and grocery store.
Costco has consistently, reliably, promptly, accurately and economically filled and refilled my prescriptions that entire time. I'm vastly more satisfied and impressed with Costco than Walmart, Walgreens, CVS/Albertson's, Safeway or Target.
The generics they provide are consistent for years at a time, avoiding the variations and issues that can arise among generic manufacturers.
Fulfillment is much faster than promised. The claimed processing time is 4 days, with 6-day shipping at no additional charge. Products consistently arrive in 5 days total, occasionally less.
Prices are competitive with any online supplier, and usually lower than any of the brick-and-mortar pharmacies.
About the business
Shop Costco.com for electronics, computers, furniture, outdoor living, appliances, jewelry and more. Enjoy low warehouse prices on name-brands products delivered to your door.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members