CostcoReviews 1,513

I have been purchasing glasses for years at Costco, never had problems with my lenses until I replaced maybe in another year or longer. I noticed recently in the past year starting 2017 a big difference in the quality. My lenses were showing scratched with in 4 months, a speckled film. They replaced the lenses once on my Raybans as a courtesy but the second pair started to show scrtches and this speckled film in about 4 months again. Be aware when pauying their low cost vs other stores they are using some inferior quality of polycarbonate. I have another pair wering just as much and no scrtaches on them, same use and cleaning had them for a few years.

I have had no problem with Costco. Other than paying 50.00 for a membership and the fact they won't take a credit card you have to have cash or debit card they are okay to shop at. They are a bit overrated, but I go once a month just to buy paper and cleaning products. Their Kirkland brands have great quality. Don't buy a lot as you have to buy in such large bulk it often is not feasible for a family of two.

I picked up the 6300 at the Costco roadshow. We do tons of smoothies for our kids (because one hates this, and one hates that, I can throw it all in the blender and call it a day, and they drink it happily). I had been debating whether or not to get a Vitamix or a Blendtec. This machine just seemed like a better deal overall.

Reading all reviews here about Costco, I just remember one of my best experience ever with Costco.

I bought a Samsung Smart TV on Costco USA when I was there. Now, came back home, try to use it, internet does not work at all and several other functions.

Now, I do know if I just go on any Costco in Canada, they would accept back and give my refund, no question ask. I happen to me before.

In this case, I want to keep the dam TV, the price was almost half of any retailer here in Canada and I love the picture quality, just need to figure it out what was wrong with it.

Phone them, they gave me a special Samsung's phone number for Costco Member, and this is for almost all their product, it's exclusive line. No other retailer have that.

Phone Samsung, they refuse to help me, saying that my TV does not provide Warranty in Canada because I purchased in US. Phone Costco, the lady apologized and me to wait. She phoned Samsung and they said the same thing, her answer: He's a Costco costumer, let me talk to your supervisor. She personally took the issue on her hands. Got back to me and said, if they don't phone you and find out about the problem, this is my personal extension, don't hesitate to call me.

They never called, after 4 day, I call her back. Again, she apologize and call Samsung again. She was not happy and she said to them that she would personally stay on the phone with us and follow everything to make sure they would solve the issue.

To make short, for some reason my tv was set as if I was in Asia, so, it alway was in conflict with my router and yes, it took over two hours for them to finally find the issue, but stay all the way with us.

At the end she ask me: Did they fix all your issues, is there any thing else?

Samsung costumer care really sucks, but good thing I buy all my electronics at Costco, as soon I mention that I purchased at Costco, they change the way they deal with me.

Terrific Costumer Service.