Coleman Furniture has a rating of 4.4 stars from 3,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Needed to match a nightstand with our current bedroom set and found it online with Coleman. Ordered and received it very quickly. Thank you.
Movers were quick and efficient. I was contacted prior to delivery to confirm address, they were very punctual.
Received the furniture on time. Delivery and assembly was smooth,
Our delivery guys were professional, efficient and provided superb service! Exceeded out expectations. So so grateful! And our couch is lovely!
Contacted customer service to have price deal matched, and the rep was very easy to work with. Delivery was on time and everything was as expected! Very happy with customer service and product.
The stools I ordered came in a timely manner and packaged well with no damages.
The couch was very comfortable and the delivery personnel was helpful took my furniture up stairs it was not a easy task!
Order and delivery was simple. Communication was good. Products were as expected and reasonably priced.
Great service! I love my bed. Great quality and better than pictures on website. LOVE the color and feel of fabric!
I paid $3463 for the leather sectional and I received a damaged piece. There was a tear in one of the corners. I called the customer service and requested for a replacement. The customer service offered a $80 refund for the damage and later increased to $100 that was the maximum they can offer. If I choose the option for a replacement, they said it can be replaced, I was told I will have to wait for an unknown number of days. How many days will I wait with the sectional without an end piece in my living room. If they had provided an ETA on the wait period, I would have opted I for the replacement. Based on the quality of the product and the service I received, I cannot recommend Coleman to my friends and relatives. Still regret the decision I made to buy from Coleman.
I found the dressers that match a bed I bought 3 years ago, the store I bought the bed went out of business. I am so happy I found you!. The delivery was smooth and professional. Will be buying from Coleman furniture again
We have been wanting a dining room set for a while and finally found the one that checked cute boxes. The colors, quality, durability, aesthetics are all in point and we couldn't be happier. Extremely happy with the bar we got to store and display our liquor bottles - so happy with it!
This couch was listed at Ashley's for almost double the price. Coleman was efficient and quick at getting our new couch to us! The delivery process was so easy and the guys were great. Everything was in perfect condition. They also offer a great insurance policy on your items. Would 10/10 recommend
I purchased a dining table/ set for my large sewing studio. It was a little bit of a hike from the driveway to the studio. The guys ( I have their names written down in my notebook in the studio, because I wanted to give them a great review! They were in and out in about 30 minutes and so concerned about my approval. I highly recommend this team! Carol Ervin, Rockford, Il
My items arrived on the scheduled date without any issues. All boxes were delivered without damaging any of the contents. I am a happy customer.
Great selection. Easy checkout process. Delivery was beautiful. The delivery men were so careful with my couch & made sure I was satisfied with its placement. The whole experience was fantastic and I love my beautiful couch!
Highly recommend! From order to pristine delivery- very pleased. Furniture arrived in perfect condition! We will do business again in the future!
Great selection and price! The Whit Glove service was superb and I absolutely love my media center. It's perfect!
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!