Coleman Furniture has a rating of 4.4 stars from 3,303 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Delivery was great and professional. My only issue was the arms on the chairs are not sturdy and they come off easily
I truly appreciate the customer service and the ease of the transaction.
Excellent and this is what I needed for my home office and very comfortable
Excellent service. Delivery was on time. The desk is sturdy and made out of excellent quality. I few marks on the desk but nothing major.
Christopher was super helpful! Couch was delivered on time and no issues
Seamless transaction, cooperative shipping. Product was exactly what I was looking for.
Great service from Joe and the team. They were timely and helpful!
Delivery was on time, the guys actually came a little early. Delivery guys were nice and respectful. They were quick and the unit looks beautiful
They were great at communicating about the delivery date. The product came and was assembled by the delivery men, and it's beautiful.
The headboard came with a chip in it and customer service responded and got us a new headboard - great to work with!
ZERO complaints. Couch arrived in expected timeframe. No damages to the couch or any imperfections. Color was spot on and comfort/size is everythinggggg! There are a lot of negative reviews online but ignore them all and make the purchase. So so worth it.
We had an overall good experience with customer service but ran into a few snags that delayed our ordering process. The delivery service was good except we noticed that the delivery man did not get one of our sofa backs on correctly. It's cockeyed! Not happy at all with that.
Seamless experience! 🙌i'll be back
I love my new couch, Coleman has great prices, free shipping and excellent t customer service via email
My questions were answered promptly, ordering was easy, and our furniture arrived earlier than expected. Would definitely use them again!
No problem with ordering and delivery was professional. Will order again.
The storage bench is top-quality furniture. Arrived in perfect condition. Very sturdy and beautiful! Would highly recommend this.
Great experience and we are very satisfied with the quality of the dinette set. The white glove service was wonderful too!
Beautiful furniture and easy to order
She loves it There was some damage to headboard When movers unpacked it But other than that, no complaints
We were looking for an original sturdy, true wood style bedroom set, and came across this website. After researching the company, we took a chance with ordering our bed set without ever seeing it in person. Needless to say, we were not disappointed. Customer service was excellent, received updates on our order, and did not have to wait months for delivery. Received our king bedroom set within a month after placing our order. I highly recommend purchasing from Coleman!
Found the couch we wanted at Ashley Furniture stores but saved half the amount of money buying through Coleman!
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!