Coleman Furniture has a rating of 4.4 stars from 3,297 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Very happy with the quality of the furniture. Always concerned when ordering on line. The local white glove delivery and set was exceptional.
Very great delivery. Love the couches! Professional installation and they took the time to look at everything with me and make sure there was no damage and that it was set up the way I wanted it
I'm so pleased with my purchase. Bench fits perfectly in area I needed it and I received so quickly. Will certainly buy from Coleman again
The delivery men did a very good job setting up the set. It's was done flawlessly
The sectional couch we ordered ended up taking over 6 weeks to get delivered, but it was very worth the wait! The couch is beautiful and comfortable.
Easy experience online, fast white glove delivery. I'm happy with everything from the purchase to delivery.
Great deal, great scheduling, excellent delivery team. You should always pay the extremely low price of the white glove service.
Everyone was super helpful and my workstation/cabinet is beautiful. Great quality. My only gripe is that it took way too long to get it.
I ordered a desk online and it was better than I expected from not being able to see it in person. Plus the delivery and set up was quick and easy.
Easy to navigate and very good products. Customer service was helpful with my questions
Shipped and delivered much quicker than expected. Delivery driver set it up and took all the trash with them as well. It was awesome.
Coleman has already surpassed our expectations with our previous purchase of a bedroom suite, and now again their white glove delivery service has made our Thanksgiving! The Rawcliffe sectional and ottoman are stunning, high quality pieces. Incredible firmness, yet soft enough to feel luxurious. Enormous sectional and the ottoman is also huge! Love this purchase and we love Coleman furniture!
My Dining room set is gorgeous. I ordered the table, 6 chairs, china cabinet and buffet. The white glove delivery was exceptional and everything was set up to my satisfaction.
Love my couch. It is just as I expected it and no problems with the couch itself or delivery
Due to high demand it did take some time to ship, but the delivery and setup process was smooth, professional and quick.
I had a great shopping experience with Coleman Furniture. Great prices. Friendly customer service and reliable shipping.
Delivery was great and professional. My only issue was the arms on the chairs are not sturdy and they come off easily
I truly appreciate the customer service and the ease of the transaction.
Excellent and this is what I needed for my home office and very comfortable
Excellent service. Delivery was on time. The desk is sturdy and made out of excellent quality. I few marks on the desk but nothing major.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!