CardPoolReviews 759

I had a $250 Macy's Gift card that i wanted to sell and get some money for, so I saw that cardpool had the highest rating out of all the sites to sell gift cards on. They offered me $207.50 for it, which I was willing to take.

I printed out the prepaid label, shipped out the card, and then waited. And waited. And waited some more.

After a week in a half of hearing nothing at all, I was worrying that my card was lost. I emailed them and they said that it was due to "Heavy traffic" that they hadn't gotten to my gift card yet in terms of processing it.

And yet, I waited almost another 2 weeks... and then FINALLY, I got a confirmation that they were sending out my check. I got the check and cashed it with no issues.

So in the end, I didn't get ripped off, but I was definitely worried a good majority of the time while this whole thing took place. So in my opinion, Cardpool isn't bad (for me anyway), but after waiting as long as I did, I'm not sure I want to do business with them anymore.

I WAS WONDERING WHAT THIS GIFTCARD EXICETEMT WAS ALL ABOUT. I BOUGHT A WHOLE BUNCH OF GIT CARDS AND DECIDED TO SELL THEM TO SEE IF I COULD MAKE ANY MONEY. I DID NOT! I DECIDED TO TRY CARDOOL WHAT A MISTAKE. I SENT OUT THEM ON THE 6TH OF BEBRUARY. I'M SO AGREVETED BECUASE I HAVE TRIED TO GET IN HOLD WITH THEM AND THEY KEEP ON GIVING ME THE RUN AROUND. NEXT STEP IS WITING THE BBS. I HAVE TRID SEVERAL GIFT CARD PLACES. ZEN, GIFT CARDS, THEY ARE RIGHT ON. THOSE CARDS BETTER APPEAR.

I sent in $75 in gift cards over a month ago and today I got an email saying I that the check is in the mail. I hope it is, but honestly, I wouldn't be at all surprised if it never comes.

I was told it would take 3-5 days to receive email confirmation that they received my gift cards, but it has been 5 weeks and today's email regarding my check is the only communication I've received back. If I'd read all these reviews, I never would have sent my card in. My own fault for not doing research

Gave them my $25 gift card for AMC. Its over a month later now. I emailed them and now they say I have to physically send my card in when I threw it away, now they wont send me any payment.

Step 1: Get Offers
Tell us which gift cards you'd like to sell for cash.
Step 2: Transfer Gift Cards
Sell your gift cards electronically - no mailing required, or mail your gift cards using our FREE SHIPPING LABEL.
Step 3: Get Paid
We'll send you a check within 24 hours of receiving your gift cards! SCAM!

I sent in my gift card and received an Amazon gift card code via email with in 24 hours as promised. Today I tried to use the gift code at the Amazon site and they did not recognize it. I typed it in using caps, no caps, dash, no dash--nothing worked. So lesson learned. * Update: I really need to apologize to Cardpool. I did not read the code correctly, mistaking an 8 for a B. When Cardpool replied to my email and explained my error I felt like an idiot. But most importantly, the new code worked just fine and I was able to make a purchase at Amazon.

I will save all the fine readers some time. If you are on this site, you are already having issues with Cardpool as I just did. Same as so many below- sold them a card, printed off their label, sent in my card and waited. Then the emails... first from them. "We haven't received your card yet." I immediately replied that I had sent it the next day after I used their web site, and advised them to please check their records, as it had been two weeks since being sent by me.

Seems they magically found it the next day, HOWEVER... sorry bad news, seems the USPS just delivered us our mailing label and SO SORRY no envelope nor card, bad luck for you, please try again later. Shocker... the card had already been used.

So I send an email questioning their integrity and point out that they can open envelopes all day long and use our cards and then simply report them to use as LOST?

What I got back is a five paragraph email explain to me the finer points of how to pack a card in a better envelope, use better tape, insure the package and buy tracking and signature require services... BECAUSE SENDER BEWARE.

Crooks... BBB call being made.

Looks like I just lost $186. Mailed in my gift card as instructed with the shipping label they provide, but no amazon gift card mailed back. Emailed customer service and they say they haven't received anything. One week to mail a letter from Oakland to San Francisco? More likely card is lost or receipt never acknowledged by them. Nobody can prove it wasn't "lost in transit" which of course they aren't liable for. Like Jay said in his review, the shipping label has no tracking number so there's no way to see what actually happened. And according to a review on 1/12 the actual owners left the company so nobody there gives a crap about upholding any kind of standards. What's with the excellent review by the Better Business Bureau? What a joke.

I have sold 4 gifts cards to them and received my check with no problems. I have read the reviews and I can't believe that this website is a scam. The process is easy so I am dumbfounded on why some of the customers are having any trouble. In order to sell your card is easy, you have 3 options to choose from. Either get an amazon card for more money, receive a check or get it deposited in your bank. I of course choose to receive a check because I get a little more money from my sold gift card.
Throughout the process they send me a confirmation email and a pre-paid postage I print out on my printer. I drop it off at the post office. I wait a couple of days for cardpool.com to email me once they receive my gift card. Once I get the email from them that they received my gift card they let me know they are mailing me my check. In the email they make sure they have my correct name and address before they send the check. If there's a problem I was told to either email them or call them. I had no problems with them. I patiently wait for my check. It take about 3 weeks for everything. I deposit my check into my savings account. I HAD NO PROBLEMS AND STILL USE THEM TO THIS DAY. I have never bought a gift card from them.

But you have to remember that some people are shady and are buying or selling gift cards from stolen credit cards. So maybe that's why some of the people are having horrible customer service. I'm honest so I have no problems. My bank accepts my check and they wanted to know how they can sell their gift cards. I told them about cardpool.com. So it is not a scam to the banks, well not to Virginia Credit Union.
I trust the site.

I sold a 210 dollar best buy gift card to them. I read a bunch of horrible reviews and a few good ones. So I decided to trust that most people only review for a bad experience.
I had a great experience. They were running a deal where you could get 5% if you opted for an amazing gift card instead of cash. That is exactly what I wanted anyways so I pulled the trigger. Did it at 7:30pm and by the time I woke up the next morning the amazon gift card was in my inbox.