CardPoolReviews 759

Was leery due to neg reports but I sold three cards the first time and they were fast, efficient, and fair. They do ship bulk rate so check may take a few days, but not long. Was glad I didn't opt for the quicker papal pmt, where you get less for the cards. I sent three more after my first experience and had a very positive exp.

1 star = Doesn't get any worse than this. Stay away!
Thought it was pretty simple... buy a couple electronic gift cards and within a day, I'd have them to use... WRONG. You have to go through so many steps. Several hours after you buy, they call to confirm, ask you questions I've never had to answer before (cross street, 800#, etc). They verified and said it would be sent via email shortly... NOPE- they then sent an email saying the card was unavailable... why wouldn't you just replace it with one that was the same amount? There are plenty on the website equaling the same amount! And now I can't use a promo code that I used with the order that is no longer available? OH MY! This has been a HUGE hassle! Now I'm just trying to cancel all of my other orders because you've pissed me off and you're not letting me do that either...

Was a little skeptical after reading the mixed reviews on here AFTER i sent out my gift card, so I was quite nervous that I had also been scammed like many others because of how long it had been taking to hear anything. I immediately sent out an email asking if they knew roughly how long it would take for them to "verify" my gift card. I received an email back the next day from a very polite customer service representative saying it should take 3-7 business days but could also take up to three weeks for them to receive it in the mail. She said they would be happy to help track it down if i had tracking information, which I didn't. I finally received an email yesterday stating that they received my gift card and would be sending out my check. Crossing my fingers and hoping to receive it soon. I feel you should not trust selling or buying a gift card to/from them for more than $50-$75. Mine was a $30 Coach gift card.

I ordered JCPenney E-giftcard via Cardpool on 07/14/14. Right after I completed the order online, the confirmation email came in and stated the E-gift card will be emailed to me within 1 business day. However after 1 day there is nothing emailed me, so I sent an inquiry email. They respond back saying I should follow email direction to take action to verify the order. I forward them the order confirmation email I got which there in nothing there asking or directing for verify my order. Then they said they will let someone to call me to verify the order, but no one calls.
I sent complain email asking for get this resovled asap within 1 day, otherwise I have to call credit card report the fraud. Still no one contact me after my two emails inquiry. Today I will have to call credit card company reporting the fraud.

STAY AWAY FROM THIS COMPANY! WHAT IS WORSE THAN MAKING A PURCHASE AND NOT GETTING ANYTHING IN RETURN BUT A CHARGE ON YOUR CREDIT CARD?!? THE "24 HOURS" ADVERTISED FOR RECEIVING ONLINE GIFT CARDS IS TOTALLY FRAUDULENT. THEIR AUTOMATED EMAILED RESPONSES ARE STALLING TACTICS. THERE IS NO CONTACT NUMBER TO SPEAK WITH ANYONE. I HAVE BEEN FRAUDED- AS IT SEEMS SO MANY OTHERS--AND SO WILL YOU... LET'S BLOG BLOG BLOG UNTIL THEY ARE JAILED.

I was using the site to sell 3 gift cards. I input the required information and was given 2 options. The first provided a higher sell rate but sent a check by mail 10- 14 days. The second option provided instant access to funds but provided a slightly lower rate of return. I provided a credit card to receive payment. I double check everything and selected instant access. The system switched me the 1st and with lower return as if i had gotten instant access. There is no one call at the company. I would not recommend this site.

The discounts are appropriate for the demand, i. E. higher demand cards like Lowes & Home Depot aren't discounted as much. But don't buy an electronic card if you need it the next day or two, especially for example ordering on a Thursday and expecting it Friday. Their "one business" day must be some Mars 48-64 hour business day. You won't catch that last minute sale over the weekend with their cards if you expect to use Cardpool. You would expect an online only company can process online only transaction in 24 hours regardless of day of the week. And yes, no phone support.

Bought a Home Depot E-Card - came 2 days later. Not a big deal but they do say it will be 1 business day. I received a call from them prior to getting my card in an email that really made me a little uncomfortable. They were calling to verify the purchase - they asked me the address used to purchase, what the 1-800 number was on the back of my card that was used and a major crossroad near my address. If I had committed fraud that is all information that I could of obtained - I didn't see the point of them asking any of that. The rep who I was speaking to was not very friendly but that's not really the point I guess - I'll just leave the review with everything worked out fine but It definitely made me uneasy.

I could not be happier with the service and the price when selling my gift cards. I was kept up to date on every transaction every step of the way. I am thrilled that I could turn worthless (to me) cards into cash to spend anywhere I chose. I would and already have recommended Cardpool to the bank teller who cashed my checks and to my granddaughter who has some she doesn't use. When I recommend an entity to someone I love (the granddaughter) you know it's a great company!

Sold a couple of gift cards to cardpool.com. Got a phone call a few days letter asking where I had gotten the cards. Explained that I had won them and could provide documentation. They said that everything was fine. Then a week later I get an abrupt email that they were cancelling the transaction and were sending the cards back and that they were not going to disclose why. Made me feel like a criminal. I was honest and forthcoming and said that I could email them the letter that came with the cards and direct them to the website listing my name as the winner of the cards.