Card CookieReviews 242

I had a small problem with the balance of a card being off, turned out it was a glitch on Starbucks software. Card cookie responded within a few hours to tell me that and how to fix. By the time I logged back in to Starbucks app, it was fixed. I have ordered many cards from them, and haven't had any problems except this glitch, which wasn't anything to so with the card itself. Starbucks cards can be added to the SB app, unlike many other sites, so I continue to get rewards on my account.

Card Cookie is one of the best site to purchase gift cards with excellent customer assistance team.
Their customer assistance team always help me promptly and courteously.

Thank you Card Cookie for striving to be a great site.

I bought quite a few cards through these guys and their customer service was pretty good at first, however, I started getting more and more fraudulent cards with them, and it seems they got to the point they just didn't want to deal with me anymore, and so all of the sudden my credit card just "stopped working?" Dan and team that had previously been helpful and friendly, just stopped even responding to my emails... pretty pathetic! I considered myself a very good customer, and had initially felt good about supporting this smaller company, but am so glad I am done with them now! They are not honest people and I would never recommend them to anyone! If they can pull this kind of crap on me, then believe me, they can pull this crap on anyone! No customer fidelity at all! For someone that's been in the secondary gift card market for some time now, and knows quite a bit about this market, there are much better gift card resellers out there. My recommendation... don't waste your time on Card Cookie!

I use Card Cookie frequently and they always provide a great value.The only complaint that I have is they fail to communicate when there is an issue. They will always resolve an issue but will take several days or weeks to respond. They provide a great value and I will continue to use them.

I saw a lot of poor reviews on here, so it did make me weary, but I received the exact gift cards I purchased within an hour or two; all of which were for the full advertised price. An extra verification step to prove my identity was required, but I didn't have to send my driver's license like others complain about (although that is an option they give for you to use). The customer service was immediately responsive and walked me through alternative methods that were quick and simple. I would have not given this 5 stars if the customer service wasn't so responsive, but it definitely made my order satisfactory knowing that I could email them and receive a reply within 5 minutes. I recommend this service and will probably use them again.

It was very difficult to get verified and when I finally did, I was only allowed to buy $500 when the limit is $1,000 and I had a hard time just getting the $500. Finally and several emails and hours of time passed by, I was finally able to get $500. I asked when I would be able to purchase more because I needed more to complete my purchase at Lowe's and Card Cookie said that was my limit and I could not ever buy anymore. I'm a honest, hard working person who is just trying to save some money on my large purchase at Lowe's and Card Cookie is a discount gift card savings website and I cant utilize the site as it is intended. Therefore I give it a 1 star.