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Card CookieReviews 242

3.3
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Card Cookie Reviews Summary

Card Cookie has a rating of 3.3 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Card Cookie most frequently mention gift cards, customer service and best discounts. Card Cookie ranks 8th among Gift Cards sites.

service
107
value
104
shipping
79
returns
75
quality
98
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Washington
1 review
0 helpful votes
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Use this site!
August 14, 2020

I have always been given the best deal that they could give at the time for my cards. When I receive one that wasn't working the response was immediate.

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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Sometimes the site runs on the slow side, but when I have a problem service has been excellent in helping and solving the issue. Would recommend

Date of experience: August 10, 2020
Florida
1 review
1 helpful vote
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They have a great selection of gift cards for great value, and the buying process is super easy. The purchase gets reviewed quickly and you have your card in no time. Thanks guys

Date of experience: August 7, 2020
Florida
1 review
0 helpful votes
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This site offers good discounts on gift cards and they send them very quickly. I've been purchasing cards from them for a while. They have excellent customer service as well. The reps respond quickly and with satisfactory resolution.

Date of experience: July 20, 2020
Florida
2 reviews
0 helpful votes
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I have been purchasing online gift cards from Card Cookie for a few years. They are reputable, trustworthy, and have the best discounts for gift cards available. Anytime I've needed to inquire about something and use their support team, they are responsive and extremely helpful. I appreciate their verification process too. I highly recommend them!

Date of experience: July 13, 2020
New York
1 review
0 helpful votes
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I normally have good luck with Card Cookie but this time is not one of them. On July 2,2020 I purchased some Starbucks gift cards from them. When I went to load them I had a problem with one of them. It stated that "This card has already been added". I did not add it and I have the verification emails from Starbucks showing what cards were added. I have emailed Card Cookie three times and have not received a response to resolve this. I would very much like to keep using them as they have normally been good.

I am updating my review. Card Cookie corrected the error. I appreciate them making this right and am very happy with them.

Date of experience: July 11, 2020
Illinois
1 review
0 helpful votes
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Support Team
July 4, 2020

The CardCookie Support Team are great, very responsive and will sort out an issue very quickly. Kudos to the Team

Date of experience: July 3, 2020
Florida
1 review
0 helpful votes
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Great Service
July 3, 2020

I had a problem with a gift certificate and contacted customer service. I received an email the following morning requesting additional information and within two hours the problem was rectified! Tom in Customer Service was extremely helpful. Much appreciated.

Date of experience: July 2, 2020
Washington
1 review
0 helpful votes
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I've bought gift cards from Card Cookie 6+ times. I check other sites and Card Cookie reliably has the best discounts. I just bought again and had a problem with one card. Dan from Support took care of the issue and replaced the card almost immediately. It's a great company that takes care of its customers.

Date of experience: July 1, 2020
California
1 review
0 helpful votes
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Great Job
June 27, 2020

Card cookie has excellent customer service and responds quickly to answer questions. I had an issue with two cards that was fixed immediately

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Amazing service
June 26, 2020

The best gift card service by far. Instant receival of codes after payment. I can literally purchase the cards right before cashier and pay off them.
Also haven't had issues with incorrect balance that I had at other sites.

Date of experience: June 24, 2020
Texas
1 review
1 helpful vote
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I've purchased at least 50 cards from card cookie and they never disappoint. The card typically arrive within 2-5 minutes. 2 cards that I received did not have the proper amount and they fixed both of them within hours. They are very responsive to emails and will guide through very quick and easy troubleshooting, if that doesn't work they will replace the card or refund your money. I cannot say enough good things about their service. I will continue to buy cards from them.

Date of experience: June 24, 2020
Washington
1 review
0 helpful votes
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I've bought from CardCookie many times and have been very happy with the savings.
I had one card in my last purchase that didn't have a balance and they were able to investigate and replace it at lightning speed. Highly recommend

Date of experience: June 22, 2020
New York
1 review
0 helpful votes
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Speedy
June 17, 2020

This outfit filled my midnight order@ 8a.m. Sharp the next day so I bought 2 more.
Definitely a place I'll return to

Date of experience: June 17, 2020
Florida
1 review
0 helpful votes
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Excellent pricing and customer service.
Highly recommended! Love buying Starbucks cards from them. Use them all the time, as well as a good gift idea

Date of experience: June 17, 2020
Tennessee
1 review
0 helpful votes
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Great discounts
June 13, 2020

I've made several purchases here and the discounts were much better than other sites. I had a problem with a couple of cards where the balances didn't match what I purchased and they immediately replaced them. Very satisfied.

Date of experience: June 13, 2020
Oregon
1 review
0 helpful votes
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Customer Service responded quickly when I had an issue with a gift card that i purchased and fixed it right away.
Great Customer Service.
It could be nice if the cards could come instantly after made the purchase so you don't have to wait, sometimes timing is playing a big role on saving.
Thanks.

Date of experience: June 12, 2020
New York
1 review
0 helpful votes
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Never had an issue with any card i bought and if there was an issue (card already registered) they were quick to replace it. Been using card cookie for over 5 years now and am very happy with the service

Date of experience: June 12, 2020
Florida
1 review
0 helpful votes
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I have been buying gift cards from Card Cookie for years. I have always had good experiences with them. Recently, I had a problem with one of the cards I purchased from them. I shot them an email and within a few hours I had a response and they made everything right with the card. These guys are my "go to" guys.

Date of experience: June 11, 2020
Georgia
1 review
0 helpful votes
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I have used Card Cookie for a while now and always had a good experience. Out of tons of transactions, twice I ended up with invalid card and the support team replace immediately. Very satisfied customer!

Date of experience: June 8, 2020