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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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Australia
1 review
0 helpful votes
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Clothes
December 14, 2020

Great service good quality hopefully I guessed the right size cheers Hilly

Date of experience: December 13, 2020
California
1 review
0 helpful votes
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Super cute!
December 13, 2020

Price was great, came in an appropriate amount of time

Date of experience: December 13, 2020
GB
1 review
0 helpful votes
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Picture of product not good
January 12, 2021

Can't fault the delivery however the product was similar to the picture the fabric was cheap and didn't look as good as the picture. Very disappointed

Date of experience: December 13, 2020
Virginia
1 review
0 helpful votes
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Fun designs but low quality
January 12, 2021

At first I was drawn to purchase from this website due to the fun designs they had but The products just aren't very well constructed even for the low prices that they are listed.

Date of experience: December 13, 2020
GB
2 reviews
0 helpful votes
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Good value
December 13, 2020

Good value nice and warm even though it seems thin

Date of experience: December 13, 2020
Australia
1 review
0 helpful votes
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Mesh dress
January 12, 2021

Shopping experience was easy, delivery was as expected but the product whilst nice was different to what I expected

Date of experience: December 13, 2020
Australia
1 review
0 helpful votes
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V-neck T-shirts
December 13, 2020
Updated review

Cute range of casual tee's, can't wait to receive them. Hoping they fit well.

Date of experience: December 12, 2020

Cute range of casual tee's, can't wait to receive them
November 20, 2020
Previous review

Cute range of casual tee's, can't wait to receive them. Hoping they fit well.

Date of experience: November 20, 2020
California
2 reviews
0 helpful votes
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An ad popped up while I browsed the internet and I was in the market for sweaters to keep me warm in the current cold weather. I found a couple of sweaters at what appeared to be a fair price. I had never shopped outside of my favorite brick and mortar stores with online shopping. I gave it a try. I found a couple of sweaters and even found a pair of jeans that I liked and I made my purchase. My items arrived relatively quickly and the sweaters were lower quality than I expected for the price I paid. I still thought the price was fair so I decided to keep them. The jeans I ordered were low quality and the fit was poor. Making a return was difficult. The only way to initiate a return was to contact the company —- not on my online access—- and get approval. After several days of back and forth negotiation of whether or not the jeans were going to be approved to be returned, I was provided with a return address in China. It is unlikely that the value of the jeans will exceed the cost of shipping the pants back to China. If you are prepared to make a purchase that will essentially be a Final Sale, they have some cute items at a good value. If you are unsure at all about an item, I would pass.

Date of experience: December 12, 2020
California
1 review
0 helpful votes
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The mask with the 3 hearts one heart is missing a rhinestone so I was bummed out

Date of experience: December 12, 2020
New Mexico
1 review
0 helpful votes
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You can never go wrong when ordering black; however some of the other colors may present differently in a photo versus in person. Overall, for the price, the experience was pretty good.

Date of experience: December 12, 2020
GB
1 review
0 helpful votes
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Cheap
January 11, 2021

Clothes were cheaply made, material terrible quality not what they show on photo

Date of experience: December 12, 2020
California
2 reviews
0 helpful votes
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Cool masks
December 12, 2020
Updated review

Ordered a package and it was quickly filled and sent to me.

Date of experience: December 12, 2020

Ordered it easily so I'm hoping it will arrive easily...
November 20, 2020
Previous review

Ordered it easily so I'm hoping it will arrive easily too.

Date of experience: November 19, 2020
Tennessee
1 review
1 helpful vote
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Don't do it..
January 11, 2021

My husband made 3 purchases with them and i haven't received any of my packages they emailed him asking him to send pictures of his credit card and he said no and they won't send my stuff unless he sends pictures of his credit card. My husband has already paid for my stuff. They won't refund his money! We will be reporting them if they don't refund our money.

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
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Complaint
January 10, 2021

I requested my order to be cancelled and it was not. I didn't even get a response. I shall not order from you again. I'm am highly dissatisfied

Date of experience: December 11, 2020
California
1 review
0 helpful votes
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Poor Quality Fabric and Stitch
January 10, 2021

The final product you receive does not look like the pictures. The stitch and fabric is very poor quality.

Date of experience: December 11, 2020
Kentucky
1 review
0 helpful votes
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Christmas Gift
January 10, 2021

Christmas Gift for my daughter. She picked it out. This is not my kind of store. No communication from site after my initial order. Package took quite a while to arrive and it just showed up. I keep trying to get rid of these emails I keep receiving, but I cannot find a place to unsubscribe.

Date of experience: December 11, 2020
Minnesota
1 review
0 helpful votes
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Good value for price!
December 11, 2020
Updated review

Unique designs! Good delivery time. Item was as pictured.

Date of experience: December 11, 2020

Easy to navigate shopping site
November 19, 2020
Previous review

Easy to navigate shopping site. Beautiful selection in all areas of clothing!

Date of experience: November 19, 2020
GB
2 reviews
0 helpful votes
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Order review
December 11, 2020

Hi all my items were perfect but the long socks have not arrived?

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
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Just ok
December 11, 2020

Delivery took along time. Dresses are nice but only one was true to size

Date of experience: December 11, 2020
Georgia
1 review
0 helpful votes
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Plastic is Suffocating
January 10, 2021

I expected functionality! Cant breathe at all and plastic sits on my lips and it fogs up. Epic fail for me!

Date of experience: December 10, 2020

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.