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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Price was great, came in an appropriate amount of time
Can't fault the delivery however the product was similar to the picture the fabric was cheap and didn't look as good as the picture. Very disappointed
At first I was drawn to purchase from this website due to the fun designs they had but The products just aren't very well constructed even for the low prices that they are listed.
Good value nice and warm even though it seems thin
Shopping experience was easy, delivery was as expected but the product whilst nice was different to what I expected
Cute range of casual tee's, can't wait to receive them. Hoping they fit well.
Cute range of casual tee's, can't wait to receive them. Hoping they fit well.
An ad popped up while I browsed the internet and I was in the market for sweaters to keep me warm in the current cold weather. I found a couple of sweaters at what appeared to be a fair price. I had never shopped outside of my favorite brick and mortar stores with online shopping. I gave it a try. I found a couple of sweaters and even found a pair of jeans that I liked and I made my purchase. My items arrived relatively quickly and the sweaters were lower quality than I expected for the price I paid. I still thought the price was fair so I decided to keep them. The jeans I ordered were low quality and the fit was poor. Making a return was difficult. The only way to initiate a return was to contact the company —- not on my online access—- and get approval. After several days of back and forth negotiation of whether or not the jeans were going to be approved to be returned, I was provided with a return address in China. It is unlikely that the value of the jeans will exceed the cost of shipping the pants back to China. If you are prepared to make a purchase that will essentially be a Final Sale, they have some cute items at a good value. If you are unsure at all about an item, I would pass.
The mask with the 3 hearts one heart is missing a rhinestone so I was bummed out
You can never go wrong when ordering black; however some of the other colors may present differently in a photo versus in person. Overall, for the price, the experience was pretty good.
Ordered a package and it was quickly filled and sent to me.
Ordered it easily so I'm hoping it will arrive easily too.
My husband made 3 purchases with them and i haven't received any of my packages they emailed him asking him to send pictures of his credit card and he said no and they won't send my stuff unless he sends pictures of his credit card. My husband has already paid for my stuff. They won't refund his money! We will be reporting them if they don't refund our money.
I requested my order to be cancelled and it was not. I didn't even get a response. I shall not order from you again. I'm am highly dissatisfied
The final product you receive does not look like the pictures. The stitch and fabric is very poor quality.
Christmas Gift for my daughter. She picked it out. This is not my kind of store. No communication from site after my initial order. Package took quite a while to arrive and it just showed up. I keep trying to get rid of these emails I keep receiving, but I cannot find a place to unsubscribe.
Unique designs! Good delivery time. Item was as pictured.
Easy to navigate shopping site. Beautiful selection in all areas of clothing!
Hi all my items were perfect but the long socks have not arrived?
Delivery took along time. Dresses are nice but only one was true to size
I expected functionality! Cant breathe at all and plastic sits on my lips and it fogs up. Epic fail for me!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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