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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Très bien pour le produit le prix et délai de livraison.
It's a shame that only one of the three was available
All of the items that I ordered came together in a timely manner, everything was pretty and of good quality. Would I shop again? Absolutely! Great items, great service, great customer service and great value~! :)
Would use again just unhappy the trousers I originally went on to order are sheer
Nice jumper bit smaller then I thought but still nice.
Great price great product quick delivery Thankyou!
Took about 3 weeks to come. I purchased 2, one black and one gray. What I received was 2 black. Both are big, leaving gaps between face and mask. You look like darth veda! They are hard plastic, so no flexibility. Disappointed.
From browsing, purchasing and delivery, no problem's at all. After sales excellent.
Missing one of the items I hope it's just on back order
Price looked ok but the postage was expensive then product v poor quality not sparkly at all! Have returned but ended up costing me about £10 in wastage postage!
Liked the item when I saw it Facebook but I had chase up customer service when I received no email to say the item had been dispatched was worried it might not turn up for Christmas as it was a present for somebody
Quick delivery although think delivery charge a bit high
I was satisfied with the material they are soft and comfortable clothing price is reasonable but postage is too high purchased 4 items discount given but postage is too expensive perhaps a discount on postage would be a good suggestion.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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