website thubmnail of Boutiquefeel

BoutiquefeelReviews 6,126

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey star
grey star
grey star
grey star
grey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Adrianna W.
Unfollow Adrianna W.
Send Message
Share Review
Report Review

First purchase from Boutiquefeel
December 18, 2020

Delivery took awhile but I am satisfied with my purchases

Date of experience: December 17, 2020
Vermont
1 review
0 helpful votes
Follow T L.
Unfollow T L.
Send Message
Share Review
Report Review

Never Again!
January 17, 2021

It took forever to get the items! Size chart isn't close to be accurate of what to order. The company does not provide a shipping label and you pay for the shipping, which cost me $15.00. I have emailed the company of the time in getting my refund and no response. I also had to supply pictures of how much the package weighed and a receipt of shipping the package so they could track it. I will never order again from this company and will earn others as well.

Date of experience: December 17, 2020
Ohio
1 review
0 helpful votes
Follow Jacqueline L.
Unfollow Jacqueline L.
Send Message
Share Review
Report Review

Poor Quality
December 18, 2020

The jeans were too short. 1 jeans is made irregular one leg shorter than other. Over-priced.
3 piece lounge all looked mismatched in size although labled in (Meium), top had a decent size whole where seam was not attached, pants too short and the lounger was slightly tight. Over-priced.
Black off-shoulder shirt is off poor quality.
2nd pair of jeans fit but to short, poor qualit and over-priced.

Only 1 shirt, silvery fit nice and love the quality. Price is okay.

Date of experience: December 17, 2020
Pennsylvania
1 review
1 helpful vote
Follow Rebecca M.
Unfollow Rebecca M.
Send Message
Share Review
Report Review

Delivery
December 18, 2020
Updated review

Cute outfits, good prices. Worried about sizing and quality as I've never ordered from here before. Just received my order though and they fit well, aside from being a little small in the bust but I usually have that problem most places unless I can mix and match bc I'm fairly busty for my size. I would also suggest ordering a size up. Delivery took a while but I was in no rush to get them, and considering the pandemic, totally understandable.

Date of experience: December 17, 2020

Cute outfits, good prices
December 19, 2020
Previous review

Cute outfits, good prices. Worried about sizing and quality as I've never ordered from here before.

Date of experience: November 18, 2020
New York
1 review
0 helpful votes
Follow Dashaaa C.
Unfollow Dashaaa C.
Send Message
Share Review
Report Review

The clothes aren't bad
December 18, 2020

The package did take about a month to get delivered. But I'm happy with the sweaters I ordered.

Date of experience: December 17, 2020
Tennessee
1 review
0 helpful votes
Follow Kenyetta J.
Unfollow Kenyetta J.
Send Message
Share Review
Report Review

SCAM
January 16, 2021

The dress that I ordered was not the dress I received. I was very upset and wouldn't be ordering anything else from this site!

Date of experience: December 17, 2020
Brazil
1 review
0 helpful votes
Follow Julie X.
Unfollow Julie X.
Send Message
Share Review
Report Review

Poor quality
January 16, 2021
Updated review

Very long delivery poor quality not lined and big fit

Date of experience: December 17, 2020

Hopefully delivery will be as quick reminder yo pay
November 25, 2020
Previous review

Hopefully delivery will be as quick reminder yo pay

Date of experience: November 25, 2020
Pennsylvania
1 review
0 helpful votes
Follow Jackielyn D.
Unfollow Jackielyn D.
Send Message
Share Review
Report Review

Love it
December 17, 2020

I love the product and it was delivered perfect timing!

Date of experience: December 17, 2020
GB
1 review
0 helpful votes
Follow J W.
Unfollow J W.
Send Message
Share Review
Report Review

Happy with my purchase
December 17, 2020

Slightly longer order than I was first told about but customer service were very helpful when I contacted them, very happy with my purchases

Date of experience: December 17, 2020
California
2 reviews
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Send Message
Share Review
Report Review

Didn't feel special
January 16, 2021

When I was missing two items it was made out like something was done wrong on my end. Didn't appreciate that

Date of experience: December 17, 2020
Michigan
1 review
0 helpful votes
Follow Judy J.
Unfollow Judy J.
Send Message
Share Review
Report Review

Order
December 17, 2020

My products were good overall they just took a little while to receive them.

Date of experience: December 17, 2020
New Jersey
1 review
0 helpful votes
Follow Stephanie E.
Unfollow Stephanie E.
Send Message
Share Review
Report Review

Not Satisfied
January 16, 2021
Updated review

I was disappointed in my 2 sweaters. Nothing like the picture. Want be ordering anything else from them. Topk to long to receive my order.

Date of experience: December 17, 2020

Easy
October 2, 2020
Previous review

Easy

Date of experience: October 2, 2020
GB
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Send Message
Share Review
Report Review

They took far to long to come
January 16, 2021

I had no contact from company to let me know how long or where they were in transit I had to do the tracing myselc

Date of experience: December 17, 2020
Texas
1 review
0 helpful votes
Follow Terri L.
Unfollow Terri L.
Send Message
Share Review
Report Review

Took forever
January 15, 2021

It is ok, i guess. But I am not built like a Barbie Doll.

Date of experience: December 16, 2020
Massachusetts
1 review
0 helpful votes
Follow Roxanna A.
Unfollow Roxanna A.
Send Message
Share Review
Report Review

Loved it
December 16, 2020

The only thing I didn't get a tracking number but overall I'm satisfied with my purchase.

Date of experience: December 16, 2020
Illinois
1 review
0 helpful votes
Follow Cathrine H.
Unfollow Cathrine H.
Send Message
Share Review
Report Review

Meh
January 15, 2021

Product arrived almost a month after placing my order and did not look (color or style) like the product depicted, though it did still look good.

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
Follow Darlene H.
Unfollow Darlene H.
Send Message
Share Review
Report Review

Shipping fees
January 15, 2021

Dont do busy with boutiquefeel, they will go back into your account and charge more fees without permission. I placed an order, tried to cancel the order 8 hrs later, unsuccessfully, email them 5 times, finally got a reply, with procedures for returning the item, when returning items that were never tried on, the return policy is to take a pic of the wrapped package and post office receipt, to get a full refund including shipping since i paid for shipping from and back to for the return.
WELL, I followed all of the steps and what happen the company kept my shipping fees, when I returned the package. DONT DO BUSINESS WITH THEM, THEY ARE MONEY HUNDRY AND THEY ARE OUT OF CHINA.

Date of experience: December 16, 2020
GB
1 review
0 helpful votes
Follow Laurie F.
Unfollow Laurie F.
Send Message
Share Review
Report Review

Gold sequin jumper
January 15, 2021

Delivery good. Website good. Products tlrun small and no time to return and exchange if needed for a close event

Date of experience: December 16, 2020
France
1 review
0 helpful votes
Follow Agnès W.
Unfollow Agnès W.
Send Message
Share Review
Report Review

Robe noël
December 16, 2020

Jolie robe tout à fait identique à la photo,
Jolie matière.

Date of experience: December 16, 2020
California
1 review
0 helpful votes
Follow Maytee K.
Unfollow Maytee K.
Send Message
Share Review
Report Review

Clear mask
December 16, 2020

Not advisable for purchase. Very uncomfortable and doesn't snug to the nose area for protection against any viruses. Also smushes the nose, making you look weird.

Date of experience: December 15, 2020

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.