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Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
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Cool bandana style face covers. Quick response to questions
Not adjustable, can't make out design or read words
Enjoy all of the different masses and other things your company make
Love the cloths just hope shipping don't let it down. Since shopping on this site I have seen all the same clothes on eBay shop and they are a lot cheaper. One item I got was £19.99 and I could get that same item for £6.98 with free delivery.
So not happy that places like this rip ppl off. Won't be buying from here no more.
Love the cloths just hope shipping don't let it down.
The company itself is very active in communication, which I really appreciated, the product just wasn't as nice as I thought it would have been
I enjoyed my experience with Boutiquefeel. I like the butterfly masks I ordered. It took 20 days for my Boutiquefeel merchandise to be delivered. I
Product did not fit, purchase experience was fine but think shipping took long
I've tried to unsubscribe from boutiquefeels emails however the option does not work. November 28th, 2020 I tried to contact them via telephone but of course their contact number doesn't work either. I sent them an email asking to be unsubscribed from their mailing list - I got a response saying it will take 2-3 business days. It's been well over 2-3 business days now and I have sent them multiple emails since asking them to remove my email and sometimes they would respond with the same email or not respond at all. They deserve zero stars.
After purchasing, before product has even been shipped, I started receiving anywhere from 2 to 4 emails per day. I contacted support and they indicated that they would remove me from the mailing list. That did not happen after multiple requests. Their unsubscribe button is hidden under the 'Report Abuse' in their emails.
Instead, I created an email rule that any time i got an unwanted email from boutiquefeel.com it was forwarded to their support address. (*******@boutiquefeel.com).
Still not removed from their mailing list, however they have blocked my email from sending THEM so many unwanted emails and they are being returned as 'blocked'.
No idea about the products, but customer service and spam is TERRIBLE!
Please, this company is breaking the GDPR rules.
It's impossible to delete my account, unsubscribe etc.
Not user friendly at all. Abuser in fact!
I ordered, they didn't deliver it, they didn't return my money! $#*!ing scammers...
How come the same clothes are on eBay but cheaper? I bought clothes from you only to realise the same clothes were on eBay at a fraction of the price - really disappointed
I can't say that I'm absolutely delighted, but on the whole everything went well. Things are of normal quality. But the colors are a bit different from the photo.
I tried using one of my credit cards twice. I then got an email from bank stating they blocked it due to fraudulent activity. This site must be heavily reported for scam and fraud.
3months and I still have not received my package. My package keeps being delivered to the wrong address
They will scam you out of your money. I ordered two items, both were not what I ordered at all. Contacted them to return said items. Paid for the shipping to send them back. They received them and I haven't heard anything since. That was almost 2 weeks ago! Their customer service is basically non existent. Cheap product, don't waste your money.
Very modern and up-to-date assortment. Many original accessories. You can pick up ready-made looks. And quality - just a delight!
I order stripped pants and two shirts. First of all it took more than a month to deliver and once they got here I noticed the quality of thia close is super cheap and not even close to what they have on their website
From the business
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members