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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I liked the website, the products look really nice in the pictures but the quality of the fabrics are not the best. Some pieces aren't what is being promised. The delivery time was shorter as promised, which was really good. But once you are subscribe for the newsletter, you can't unsubscribe, which is at the end really bad because you receive every day 2 or 3 junk emails.
We won't know how my girlfriend likes it until Christmas morning. Everything looks how it should so far.
Fue muy complicado realizar el pago:(
El vestido se veía muy bonito pero el que me llegó la tela es muy delgada, se ve de baja calidad, no es lo que esperaba, no me lo voy a quedar :(
Fue muy complicado realizar el pago :(
My products almost took three weeks to arrive but I liked the products.
All items I ordered were much smaller than a size large would normally be (esp the bust size). Three items and none fit.
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I always order a size up on line. Things are usually much smaller than advertised. So it's a bit large but I can make it work.
Huge selection of unique items. Delivery could be quicker but, there was constant updates and communication
Straight forward ordering and previous good deliveries with quality products.
Straight forward ordering and previous good deliveries with quality products.
As much as I wanted to love this mask, it fell short. It does not contour the face closely, as shown in photos. Also, it is made of really hard plastic, which is not comfortable resting on the nose. In addition, this mask states it is anti-fog, but mine fogs as soon as I put it on.
Website was very enticing and easy to navigate however, product was not as it appeared on website. Masks were either too small and/or I couldn't figure out how to adjust to the see through mask being made with uncomfortable and hard plastic as picture/image look like mask was made with a soft mesh material. Really dissatisfied with product.
I did not even get a confirmation email that I am getting the package or when I will receive the package, only after I wrote to PayPal and wanted my money back I received a confirmation of shipment from you. I find your acting very rude and thought you want to cheat on me, in addition, I don't need this package anymore because it should be a present and it has to be sent back. You didn't prepare anything for me except work.
Took a while to arrive.
Email and delivery follow up good.
Sweater product disappointing as did not realise it was polyester.
The purchase was quick and easy. Delivered in a reasonable time.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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