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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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As with ordering anything online not directly from one of the big stores there's always the fear that you won't get your product or it will be wrong. Thankfully this company pulled through and with an awesome job at that.
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Issues with PayPal, discount code needs to be easier to find.
Issues with PayPal, discount code needs to be easier to find.
Delivery took longer. Price of the items are a little high for its quality.
It's tough to determine exactly what's going on when you order from here. They delivered on time but it was not straightforward to get an answer on status (it said the package was delivered to Fed Ex roughly 2weeks before Fed Ex ever received it - so it feels like they maybe didn't know what was going on until I emailed)
Great shipping. Quality not as good as expected. The picture looks much better.
Produits sympa sur photo, bien-sûr le prix justifie la qualité
This shoe is not true to size... u will need to half size or size up... the strap is too tight on the heel... because I like the shoe I am hoping it stretches. I don't think I will be ordering from this company again because of the sizing.
Was so disappointed with quality, the coat was a joke, it's been made out of felt, ordered £170 of clothes and only underwear was good. I only ordered clothing as underwear is good quality. As for the clothing you will be disappointed with the cheap nasty material they are made from. Not be ordering again from here.
Extremely disappointed customer
Shipment was delayed. Item arrived with hole in seam. Proportioned too short on back.
Love all the articles I ordered, customer service was amazing and arrived really fast!
The items I ordered are soft and comfy! They fit just as I expected.
Hi the design and quality of the top is fine but it is to small and I would like to exchange it for a larger size
Envoi rapide et robe exactement comme sur la photo.
Parfait
It was okay with lots of choices. The only down fall is shipping is too high.
It was okay with lots of choices. The only down fall is shipping is too high.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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