On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very high service level.
Very satisfied about quality of the suits.
I have never received my order and am still waiting I was hoping to have it by Christmas
Site made out it was good quality at discount price due to black friday. The photos make out some of the items are well made and out of good material and design. 1 of the items a functional button flap pyjamas looked like it was cotton and had a lage flap with poppers. In reality it's made from polyester has difficult buttons on the flap and it's a lot smaller. If I ever do shop here again I will he aware of product description and price.
It's poor quality and I want to return it but will have to pay for returns myself as well as try to find out how to do it, as that information (or any information about the order) did not come with the package
A mi novia le encanto y el tiempo no fue mucho en llegar
Got here fast but sizing guide is not correct or helpful
I'm concerned about the sizing chart. I don't think what I ordered will for right. And I was right, what I wanted didn't fit. The return policy says no returns on lingerie, but that is the majority of what is sold.
I'm concerned about the sizing chart. I don't think what I ordered will for right.
I didn't receive the correct sweatshirt and one of the other items' quality is questionable so I'll be returning my order
Fits my girlfriend perfectly. She's 5'2" and relatively fit. She ordered a small.
Excellent item as described, very affordable, fast reliable service.
Not happy with the "sweatshirt" that I ordered, it is not sweatshirt material at all. The skinny jeans are true to size.
This Christmas bodysuit is perfect. So comfortable, quality exceeded expectations and fits great. I received this also in a timely manner. Happy overall with this company and product.
Tutto perfetto, dai tempi di consegna alla qualitĂ della merce
La prima volta che mi sono servito del vostro sito, non ho ricevuto i vestiti e dopo varie mail ho ricevuto i soldi indietro. Spero che questa volta vogliate spedirmi tutto subito, così che sarò sempre vostro cliente
Thanks for my order but I really feel you need to sort out the delivery time.
And it not good selling item you know you no have in stock
Service was fine, jumper was thinner than picture appeared to show.
Has not asked for a different billing address.
They toke a while to come and then then didn't fit me I ordered the right size and it's the strap part around the foot that doesn't fit and my feet are not fat so very disappointed
The length of time this item took to arrive was far too long. I also think it would have been nice to know up front the delivery time and the location of where the item is coming from so the buyer can make an informed choice.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.