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BoutiquefeelReviews 6,126

3.2
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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews
GB
1 review
0 helpful votes
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Very poor
August 6, 2023

It's been almost 2 months and order has still not arrived

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2023
Georgia
1 review
0 helpful votes
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Received merchandise several days later
September 3, 2023

Happy to receive my orders although it took longer than I expected.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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The worst on line store.
September 2, 2023

I always order my clothing on line. But this Store was the worst I have ever had experience with. It was so much hassle with having to keep exchanging items because of out of the Stockton, they refused to do refund and want you to get items that's less than what you paid for. The shipping takes forever. Basically I got rip off for 2 items I ordered from them. Their merchandise are cheap homemade looking for the price the charge. I would not recommend to anyone or order at this place ever again. I regret spending almost two hundred dollars for 5 items cheap homemade looking clothes. I could of get more at Shein's.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2023
GB
1 review
0 helpful votes
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Would not order again
September 2, 2023

I would not order from these again,customer service is awful,took ages to get a response,my order was cancelled with no explanation

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2023
Australia
1 review
0 helpful votes
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Disappointed
September 1, 2023
Updated review

Frustrating navigating coupons
Poor quality of merchandise even considering the price.
Order came from chicme.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2023

Frustrating navigating coupons
July 28, 2023
Previous review

Frustrating navigating coupons

Date of experience: June 28, 2023
Illinois
1 review
0 helpful votes
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Beautiful
August 2, 2023

Very easy to order and quick easy delivery and the product is beautiful

Date of experience: August 2, 2023
GB
1 review
0 helpful votes
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Goods not received
September 1, 2023

As a first time customer I am very disappointed with the service I have received. Items ordered and paid for at the end of June and order still not been received

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2023
Australia
1 review
0 helpful votes
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Too small
August 1, 2023

EasyEverything was great but the cups on the lingerie are all too small for a Large.

Date of experience: August 1, 2023
GB
1 review
0 helpful votes
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Product not received
August 30, 2023

Awful.asked for refund, never got. Parcel didn't arrive.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Never received order
August 30, 2023

Ordered at the beginning of June, still haven't received order, they keep telling me to be patient when requesting a refund, feels like a scam!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
Brazil
1 review
0 helpful votes
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Cheap rubbish!
August 30, 2023

Items were all very much over priced for the terrible quality that they are. Avoid!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Nice dress...rubbish delivery.
August 27, 2023

Nice dress ordered for my holiday on 23rd June. Went away on holiday 20th July...dress still not delivered...takes far to long to receive paid for goods.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
GB
1 review
0 helpful votes
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Dress
August 27, 2023

Delayed delivery but pleased with my item lovely quality

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
GB
1 review
0 helpful votes
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I have 2 orders but don't know how to return the second one which I want refunding and refunding for the 3rd parcel I've not received

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Italy
1 review
0 helpful votes
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Very disappointed
August 27, 2023

I ve ordered on beginning of June and I still not have received anything.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
GB
1 review
0 helpful votes
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Dress was abandoned I like the look if ut so placed an order

Date of experience: July 27, 2023
AG
1 review
0 helpful votes
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I did not have a good experience. I did not get a confirmation of my order. It was a research project.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2023
GB
1 review
0 helpful votes
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Outfit
July 27, 2023

Amazing fitted lovely thank u and would defo shop with u again fitted perfect lovely material and I was over the moon with it and having contact buy email was appreciated

Date of experience: July 27, 2023
GB
1 review
0 helpful votes
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Cheap shoes
August 26, 2023

Quick delivery but the shoes were awful. The bows that were glued on, fell off as I unwrapped them. Cheap and nasty and went straight in the bin!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2023
Spain
1 review
0 helpful votes
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Shocking service
August 25, 2023

Shocking experience, only to find out when goods arrived that they needed exchanging for bigger size and was told it was a cumbersome job and just keep and give to a friend for a gift!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2023

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.