The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
It's been almost 2 months and order has still not arrived
Happy to receive my orders although it took longer than I expected.
I always order my clothing on line. But this Store was the worst I have ever had experience with. It was so much hassle with having to keep exchanging items because of out of the Stockton, they refused to do refund and want you to get items that's less than what you paid for. The shipping takes forever. Basically I got rip off for 2 items I ordered from them. Their merchandise are cheap homemade looking for the price the charge. I would not recommend to anyone or order at this place ever again. I regret spending almost two hundred dollars for 5 items cheap homemade looking clothes. I could of get more at Shein's.
I would not order from these again,customer service is awful,took ages to get a response,my order was cancelled with no explanation
Frustrating navigating coupons
Poor quality of merchandise even considering the price.
Order came from chicme.
As a first time customer I am very disappointed with the service I have received. Items ordered and paid for at the end of June and order still not been received
Awful.asked for refund, never got. Parcel didn't arrive.
Ordered at the beginning of June, still haven't received order, they keep telling me to be patient when requesting a refund, feels like a scam!
Items were all very much over priced for the terrible quality that they are. Avoid!
Nice dress ordered for my holiday on 23rd June. Went away on holiday 20th July...dress still not delivered...takes far to long to receive paid for goods.
Delayed delivery but pleased with my item lovely quality
I have 2 orders but don't know how to return the second one which I want refunding and refunding for the 3rd parcel I've not received
I ve ordered on beginning of June and I still not have received anything.
Dress was abandoned I like the look if ut so placed an order
I did not have a good experience. I did not get a confirmation of my order. It was a research project.
Amazing fitted lovely thank u and would defo shop with u again fitted perfect lovely material and I was over the moon with it and having contact buy email was appreciated
Quick delivery but the shoes were awful. The bows that were glued on, fell off as I unwrapped them. Cheap and nasty and went straight in the bin!
Shocking experience, only to find out when goods arrived that they needed exchanging for bigger size and was told it was a cumbersome job and just keep and give to a friend for a gift!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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