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BoutiquefeelReviews 6,126

3.2
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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews
New York
1 review
0 helpful votes
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Bad
October 4, 2023

Long shipping time. Said my order was shipped when I emailed Costumer service told me my order was shipped but one item was out of stock after shipment?

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2023
GB
1 review
0 helpful votes
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Poor quality
October 1, 2023

Products were really poor quality, one broke as k tried it on, throw all of them away

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2023
GB
1 review
0 helpful votes
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Wrong size sent
September 30, 2023

The first boots arrived OK and pleased. The second pair was 2 sizes too small.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
GB
1 review
0 helpful votes
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All as expected
August 28, 2023

Quality and look as described on the website, all good.

Date of experience: August 28, 2023
GB
1 review
0 helpful votes
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Very easy to shop with, plenty of choice and very nice items

Date of experience: August 28, 2023
GB
1 review
0 helpful votes
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Never Arrived
September 21, 2023

Informed by sitejabber this order had been delivered. This was not so. So somewhere in the delivery process either the information was bad or the delivery was bad. But as usual nobody to talk to

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
France
1 review
0 helpful votes
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Nul de chez NUL
September 20, 2023

Très mauvaise pour une première plus jamais je commanderai chez vous en plus ma moyen de renvoyer car vous ne répondez pas aux mails

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Indiana
1 review
0 helpful votes
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I'm very dissatisfied. I placed the order August 4 and I have yet to receive that order. Customer service is lousy. I get absolutely nothing for my inconvenience and this will be the last time that I placed your order.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Australia
1 review
0 helpful votes
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Good
August 20, 2023

Good to search around and find what I am looking for

Date of experience: August 19, 2023
Canada
1 review
0 helpful votes
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Price / product is ok… just the shipping took very long. One month since I placed my order to get my product

Date of experience: August 19, 2023
Mississippi
1 review
0 helpful votes
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Clothes too big
August 18, 2023

I tried reaching out to you all plenty of times. But when I left a remark about the clothes was too big. You all said that someone would get back in touch with me within 48 hours.no one still haven't gotten back in touch with me yet. I love the product. But someone needs to get back in touch about me returning this product back to you all please.

Date of experience: August 17, 2023
GB
1 review
0 helpful votes
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Terrible
September 16, 2023

Delivery took an age, contacted them and they just kept saying it's been sent, when the products came, the sizing was terrible, they were much bigger than the size stated.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
GB
1 review
0 helpful votes
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Items were poor quality. They fitted poorly. I am a size 8. The chest area was very small and would not fit anyone who was morw than a b/c cup but this was not stated.
Items did not much photo. I did not try on knickers for obvious hygenie reasons but was refused a return. This was in the small print. I have used other lingerie boutiques on line who do allow returns.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
GB
1 review
0 helpful votes
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Ibysmal
September 15, 2023

No goods received even though they were quick to take my money

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Australia
1 review
0 helpful votes
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Not what is desribed
September 15, 2023

The shoes I ordered were not like what was pictured and very poor quality

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 15, 2023
Arkansas
2 reviews
0 helpful votes
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Never again
September 12, 2023

It took my order 5 weeks to arrive. I ordered 1 blouse and 3 blouses. The dresses looked nothing like the picture.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2023
GB
1 review
0 helpful votes
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Returns
September 10, 2023

I did not feel the clothes were good quality
I have found the whole process to return appauling and days into this I have not received a return label

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
GB
1 review
0 helpful votes
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Never received goods
August 9, 2023

No goods have arrived but I've paid for it. I need either the item resending or a full refund plrase

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2023
GB
1 review
0 helpful votes
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Very disappointed
August 7, 2023

I purchased an order on the 2/7/23 and up till date it hasn't been delivered. I have sent series of emails to no avail. Am still waiting for my parcel. It's more than a month now.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2023
Virginia
1 review
0 helpful votes
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My Black Dress
August 6, 2023

Love my Black Dress looks so elegant on my pictures

Date of experience: August 6, 2023

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.