The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
The garments were delivered quickly and in good condition. Products were great value for money
The product took a little while to get to me, but the fit is great and it looks elegant
Poor quality dress, I will never buy again, plus it took more than two weeks to get it
It was good, the size was perfect for me, thank you
I've been ordering from this site for a while always great quality always perfect that lotta fun to play with:-)
This is quick fashion. Nothing is quality and some things aren't even very well sewn together. Quite a joke. Stay away.
Do NOT order from this company! They refuse to accept returns and offer a 10% refund for items that don't fit!
I have not received my order!
Please send me my order
Crap material. Cheap do not the use them. Also they don't like refunds
It took me over a month to receive it. Too long. I ordered some item to another company from China at same time. It was delivered in less than two weeks.
I'll tell everyone I know never to order from you!
Ordered my lady a night gown, and it fit the way it should. I didn't know boutiquefeel was located overseas, so the tracking went dead for about a week, then updated a few days before delivery. I got what I ordered so I can't really complain.
Very easy to use and good quality. Lots of choice for every season
Ordering and contacting the company was very eaay. Price of clothes great, variety of clothes excellent and good fit and quality
Did not receive my full order order missing 2 pieces..
Expédition rapide et article conforme à la photo et a la taille commandé.
Items still not received, no refund given so far. Filed dispute with paypal
The products didn't fit properly
Can't get any help from customer service
Can't find how to return goods without costing a fortune
Won't use again and won't recommend to anyone
The items i ordered and the items i recieved were not at all as described... the material is cheap and not at all form fitting. Not in the right spots anyway. Horrible... never again..
It was really easy and fast and convenient and the shipping was good but did take awhile lol
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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