The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
The chosen suit is made of a very unpleasant material and does not look on me like it does in the picture
My experience was great. Site is easy to use. Products are nice most of the time.
Great selection, very sexy, the items are so comfortable and soft on the skin!
From seeing the blouse on line to delivery pleased
Website had odd payment and shipping pages, very confusing. Took way too long to verify if I shipped it to different address from billing address. Should be clear and simple to avoid frustration. The package ended up going to me and not the person I was sending them to. Oops!
Very reasonable and great quality, highly recommended from my significant other. Very good on shipping timeframe and delivery timeframe.
Still haven't received my order it was purchased nearly 4 weeks ago
The one item I ordered as a first time customer, arrived defective. I took pictures of the item and contacted customer service. Their first offer was to give me a five dollar credit towards a future purchase. With shipping I paid $40 for the item after several emails back-and-forth, they raised the credit to $20. Though I didn't expect a refund which would have been the right thing to do in this case, I did expect them to at least give me a credit equal to what I paid for the item. They refused. I will never order from their website again. There are many other websites that sell similiar items, and actually stand behind what they sell. I do not recommend ordering from this site.
Cuando tenga el pedido estaré feliz de recibirlo y ponermelo
Easy and fast just what my boyfriend wanted to see
The clothes are true to size, simple and easy ordering procedure and arrived in good time
Nice feeling products although fit is a little inconsistent. Happy with my purchases.
When browsing and you hit the back arrow, it annoyingly takes you right back to the beginning
Really loved the bikinis and dress I bought. Nice fabric and quality,
I have never had an issue with anything that I have ordered from this website. It is what I was expecting from the images that were shown on the website.
Everything that I have ordered from this site has been great. The quality of the items are great. I can't wait to buy more.
Huge difference in quality and clothes of same size. Too expensive to return. Will end up with a percentage of useless items if shopping here
Great lovely unusual items available and fantastic prices
Lovely boots so unusual great price too
Lovely dress has pockets which I love, it's just huge like really wide and long I'll have it taken in and up as it is a lovely dress and CBA to return abroad, arrived in 2 weeks after ordering
The company delivers genuine products that are affordable, 100% as advertised. However, their delivery period is too long. Hope they will improve on that.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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