business logo of BladeHQ

BladeHQ

Overview

BladeHQ has a rating of 4.6 stars from 1,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.

service
150
value
132
shipping
133
returns
81
quality
121
This company responds to reviews on average within 2 days
+55
How would you rate BladeHQ?
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Mississippi
1 review
0 helpful votes
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Changing, canceling order
September 19, 2023

Decided on another option after ordering. Fast and easy experience

Date of experience: September 19, 2023
Abigail F. BladeHQ Rep
over a year old

Hi Larry! Thank you for leaving us a review! ~Tiffany

Washington
1 review
0 helpful votes
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My personal experience with this company has been nothing but great!

Date of experience: August 20, 2023
Abigail F. BladeHQ Rep
over a year old

Thank you Robert! -Branson

Georgia
1 review
0 helpful votes
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Great support.
August 31, 2023

A+++±+±++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++±++++++++++++++++!

Date of experience: August 31, 2023
Abigail F. BladeHQ Rep
over a year old

Thank you! We appreciate it :) -Branson

Japan
1 review
0 helpful votes
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Good
August 3, 2023

Good good good good good good good good good good good good good

Date of experience: August 2, 2023
Abigail F. BladeHQ Rep
over a year old

Thanks for the review, Shin! ~Tiffany

Florida
1 review
0 helpful votes
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Best selection, great prices, unbelievable service
February 10, 2025

I have bought several dozen knives thru Blade HQ and always it has been a great experience. You contact them they respond right back. They have a point system now that they pay you back for what you buy how can you beat that? Most knives are in stock but not all but the best thing you can look up any knife and see where it's from, important to me.
So 3 cheers, keep up the good work and your business will continue to thrive.

Date of experience: January 31, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Jon Paul!
Three cheers right back at you! 🎉 We’re stoked to hear that you’ve had such a fantastic experience with us time and time again. From our selection to our service (and those sweet reward points!), we’re all about making sure knife enthusiasts like you get the best. Thanks for your continued support—here’s to many more blades in your collection!
~Lisa

California
1 review
0 helpful votes
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Knives Out
April 28, 2025

I have had great customer support, they quickly responded to help me, That means a lot. I explained what happened and exchange of the item I purchased was quickly resolved. I'm old school so when I purchase something online where it's difficult to actually see what your buying until it arrives and it makes a world of difference when you have a company that has integrity about their customers. Thank you Norman

Date of experience: April 18, 2025
Abigail F. BladeHQ Rep
1 week ago

Thank you so much for taking the time to share your experience! We’re truly glad to hear that our team was able to help you out quickly and make the exchange process smooth and hassle-free. We understand that online shopping can feel like a leap of faith sometimes, and it means a lot to us that you felt supported and valued throughout the process.

Your kind words about our integrity and customer care really hit home—this is exactly what we strive for with every interaction.

Thanks again for choosing Blade HQ. We’re always here if you need us! ~Tiffany

California
1 review
0 helpful votes
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Superb quality, and service
April 18, 2025

Very courteous and helpful I love your product. I hope you guys come out with some new stuff more along the lines of what I purchased. Is that enough space used I mean it was fine. What else do you want me to say?

Date of experience: April 8, 2025
Abigail F. BladeHQ Rep
3 weeks ago

Hey Mark!
Thanks for the love—and hey, you said it perfectly! We're thrilled you’re enjoying your gear and had a great experience with our team. 🙌 We’re always cooking up new things behind the scenes, so keep an eye out—more awesome blades might be headed your way soon. Appreciate you taking the time to drop a review! 🔥🔪
~Lisa

Ohio
1 review
0 helpful votes
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Customer service question fully answered.
February 12, 2025

I contacted Blade HQ right after my order. As many do I went to check out reviews of what I just ordered. I found some reviews showing a potential issue so I contacted customer service inquiring if they knew if the issue has been resolved. Hannah Y thoroughly answered my question in the detail we all hope for when we ask a question.

Date of experience: February 1, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Michael!
Glad to hear Hannah had your back with a detailed and thorough response! We know how important it is to have all the info before your knife arrives, and we're always happy to help. Thanks for trusting Blade HQ!
~Lisa

Texas
1 review
0 helpful votes
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The #1 source for Blades
February 9, 2025

I have been buying knives from Blade HQ for roughly 15 years. I have to say the support these guys provide is the reason I am a repeat customer. I do not usually shop any place else. Great jobs guys, keep it up.

Date of experience: January 30, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Louis!
15 years of loyalty—wow! We truly appreciate your continued support and kind words. Our team is always here to make sure you have the best experience. Thanks for being a part of the Blade HQ family! 🔪💙
~Lisa

Ohio
1 review
0 helpful votes
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Hanna was great!
February 13, 2025

It's the first time I use Blade HQ. I had a question and called Hannah and she was great very pleasant to work with. Gave me all my information in a timely manner. I'm looking forward to doing business with Blade HQ.

Date of experience: February 3, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Lars!
Welcome to the Blade HQ family! We're thrilled to have you, and it's awesome to hear that Hannah made your first experience a great one. Looking forward to helping you build an epic collection—happy shopping!
~Lisa

Arizona
1 review
0 helpful votes
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As always, Great service.
March 31, 2024

All needs met. All needs met. All needs met. All needs met. All needs met. All needs met. All needs met.

Date of experience: March 21, 2024
Abigail F. BladeHQ Rep
over a year old

Thank you so much, Eric! We appreciate the great review. ~Tiffany

Missouri
1 review
0 helpful votes
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Ok
May 9, 2024

Ok ok ok ok ok ok ok ok ok ok ok ok okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Date of experience: April 28, 2024
Abigail F. BladeHQ Rep
12 months ago

Hi Scott!
Thank you for the review!
~Lisa