Overview
BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Excellent. Customer service was helpful and responded quickly.
They went above and beyond. Made my birthday wish come true. Thank you bladehq!
Hi Chris, thank you for taking the time to leave us a review. We appreciate it. HAPPY BIRTHDAY! ~Tiffany
Great experience, fast service and better than expected! AAA+++
Thanks so much for the review, Harold. ~Tiffany
Questions were answered quickly staff was friendly
Hi Chris, thank you for taking the time to leave us a review. We appreciate it. ~Tiffany
Smooth and fast the question is how long does it take to show up on my account?
Hi Jerry! If you're asking about a refund, those can take 7-8 business days depending on the speed of your bank or creditor. ~Tiffany
Brooke was an extremely helpful with a recent query. Great customer service!
Hi James! Thank you so much for the review. Brooke sure is amazing a huge asset. ~Tiffany
Friendly and helpful. Far superior to most customer service experiences today!
Hi Chad, thank you for taking the time to leave us a review. We appreciate it. ~Tiffany
I got an accurate and quick response to my questions. Thanks!
Hello Phillip. Glad you got a fast response. Thanks for reviewing us! ~Tiffany
Thanks so much for taking the time to leave a review. Brooke is a wonderful agent. We will pass this along to her. ~Tiffany
Thank you very much for your service. I'm happy to answer me and clarify my doubts
Thanks for the review! ~Tiffany
Bladehq.com is always fast to answer questions and ship orders.
Hi Sam, Thank you so much for the review. ~Tiffany
Excellent. This is an A1 rated company in my opinion.
Richard, we really appreciate you taking the time to leave us a review! -Branson
They responded quickly to my question and actually suggested another very good online source.
Thank you for review, Bruce. ~Tiffany
Hannah Y. Was very friendly and accommodating: 10/10
Thank you for the kind words, Patrick! -Branson
Read my email chain. Zero customer service
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Hey, George. We are so sorry to hear you had a negative experience. Please send me an email to: info@bladehq with the subject: ATTN: Branson and I will be glad to look into this for you! -Branson
Very professional responsive service, my problem was solved instantly with ease.
Hi Ahmed, happy to hear your problem was solved quick. ~Tiffany
Easy quick and enjoyable. BLade HQ has always been this way. Thanks
Thanks so much for the Wunnerful ;) review, Robert. ~Tiffany
Many thanks, Lisa for being such a great customer focused employee!
Hey Ray! Lisa is great and she will love to see this! Thanks for leaving a review. ~Tiffany
Swift, useful, informative and pleasant experience.
Thank you so much for leaving us a review, Jon! ~Tiffany
Reply was a little late, but still helped with my issue and resolved it.
Hi Presley, I am so it took a bit to get a response, but love hearing your was resolved. Thanks for taking the time to leave a review. ~Tiffany
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- Marion, VA
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Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vy, Thank you for leaving us a review. We appreciate it. ~Tiffany