Overview
BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
I know blade hq always has my back if a knife isn't up to par on quality.
Excellent support! Happy to be a multi-knife purchaser at Bladehq
Thank you for taking them time to leave is a review, Steve. We appreciate it. ~Tiffany
Lisa is just awesome she takes care of business and get s. The job done
Hi Marc, Thank you for taking them time to us a review. Happy to hear Lisa took care of you! ~Tiffany
Return Policy was super easy to complete with no issues
Thanks for the review, Noah. Glad our return policy was suitable for you. ~Tiffany
Very fast response and good leads for selling
Appreciate it
Thanks for the review, Fred. ~Tiffany
Knife was defective, replaced.
Great Support, and customer service.
Hi Chris, thanks so much for the review! ~Tiffany
Very good, Melissa G set me straight, my issue entirely.
Hi Greg, Happy to hear Melissa resolved your issue to your likely. She is great! ~Tiffany
All my questions were answered and was helped very nicely.
Andre, Glad you were assisted to your liking. ~Tiffany
I messed up on my order and Brooke fixed it for me.
Jordan, we appreciate you! Brooke is awesome. :) -Branson
Haven't received my order! The ordering experience was great! Delivery is not good!
Hi Irven, I am so sorry hear about that! Sadly these thing happen in transit, I am more than happy to look into a resolution for this. Please email into customer service at info@bladehq.com and advise them of this and we will get you taken care of. ~Tiffany
After submitting my concern it was addressed and resolved in a very timely manner.
Hi John, Thank you for reviewing us. Happy to hear your issue was resolved. ~Tiffany
Too soon to describe. I placed my order last Friday and I'm still waiting for tracking info:
Hi Eddie, if you checked out signed into your account, you should have received a email when your order packed for shipping with the tracking number. If not, give us a call or email and we will be happy to look into this for you. Thank you for taking the time to leave a review. ~Tiffany
Very friendly and knowledgeable great customer service!
Hi Ron, happy you were satisfied with our customer service. Thanks for reviewing us.
~Tiffany
The response from customer service was quick and helpful.
Hello! We appreciate the review you gave us. Thank you. ~Tiffany
Keith helped me redeem my points and make a purchase easily.
Hello Mark, Keith is great! Glad you helped you redeem your points. Thanks for leaving a review. ~Tiffany
I didn't solve my problem, they gave me addresses of sites where this detail is not available.
Hi Mamuka, Thank you for leaving us your honest review. ~Tiffany
Excellent service! Got a little impatient i must admit.
Thanks for the review, David, and for your patience. ~Tiffany
Got No answer from customer support. Sent two different emails
Sorry to hear about that. We are closed on the weekends and it was a Holiday weekend as well. We're getting to the emails as quickly as we can. Please call customer service for a quicker response. ~Tiffany
Professional, warranty knowledge, and product familiarity.I
Thank for taking the time to leave us a review, Robert. ~Tiffany
Lisa Q. Was a pleasure to deal with and I really appreciate her help.
Hi Christopher, Lisa is a a great asset to the team, thank you for leaving a review. ~Tiffany
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- Marion, VA
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Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Broc, glad to hear you were taken care of to your liking. Thank you for taking the time to review us. ~Tiffany