Overview
BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Responded in a timely manner regarding delayed shipment
Great job and great service speedy response from team
Hello Richard, Thank you for reviewing us! Glad you received a speedy response. ~Tiffany
Good service and fast shipping and will order again
Hi John, Thanks so much for the review, we appreciate it. ~Tiffany
Takes a few days, but they usually are always helpful
Hi Danny! Thanks for the review! We appreciate that!
~Lisa
I bought a knife I didn't really like. They took it back, no questions asked. Very easy and professional.
Jen was excellent, efficient, and quickly took care of my needs.
Hi Richard, I agree! Jen is a wonderful agent! Thank you for taking the time to leave a review.
Returned items I did not like, was a straightforward, easy to follow process.
Hello Trey, we appreciate you leaving us a review. Happy to hear the return process was painless for you! ~Tiffany
10/10 overall experience. I would recommend BladeHQ to anyone and everyone.
Hi Mitch! Thank you for the great review! We sure do appreciate that!
~Lisa
Absolutely fantastic customer service and Dallas was great!
Answered all my questions thoroughly. Explained what I was confused about.
Very professional, very knowledgeable, very polite and courteous. Five stars, thank you!
Hi Sheldon, Hannah is wonderful. Thanks so much for leaving a review. ~Tiffany
Very helpful and found and fixed my issue quick and easy
Thanks so much for leaving us a review. ~Tiffany
Haven't heard from you on the order I placed Nov 1
Hi Patricia! Thanks for the review! I apologize, as we are working on the large volume of emails. You may give us a call for a faster update.
~Lisa
Question regarding product answered very quickly. Very appreciative.
Graham, we're happy your question was answered too quickly. Thanks for the review. ~Tiffany
You all are always very responsive and helpful. I'm a customer for life!
Hi Andy! Thanks for the review and thank you for your loyalty to Blade HQ!
~Lisa
Products were not as described but was refunded promptly
Great service Hannah Y was very helpful understanding.
Hi Pat! Thank you for taking the time to leave a review! Happy to hear Hannah was helpful and understanding! I will share this with her!
~Lisa
The title says it all! I've never had a bad experience with BladeHQ; it's my go-to for knives.
Hi Derek! Thanks so much for taking time to leave a review!
~Lisa
Lisa was very helpful with my questions and answered them all.
Hi Larry! Lisa is a great asset to the team! Happy she asset you! ~Tiffany
Speedy response and excellent communication. Thank you very much. I love your products!
Christopher, thanks for much for reviewing us! ~Tiffany
Very rapid response to my question. Hopefully the knife is back on Blade HQ's shelves soon!
Hi Andrew thank you so much for the review! ~Tiffany
- Visit Website
- Marion, VA
- Edit business info
Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Knives Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gian! Thanks for the review! Happy to hear you received awesome customer service in a timely manner!
~Lisa