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AuthenticateFirstReviews 215

2.7
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AuthenticateFirst Reviews Summary

AuthenticateFirst has a rating of 2.7 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. AuthenticateFirst ranks 59th among Business sites.

service
68
value
67
shipping
30
returns
26
quality
53
nancy b.
Georgia
1 review
1 helpful vote
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Very helpful staff!
August 21, 2018

I was very pleased with the service I received from AuthenticateFirst. They were more than helpful and quick to respond when I had questions. I had trouble uploading my pictures and they helped me with that. I would definitely recommend them to anyone that needs to confirm their purchase of a high end item that needs to be verified.

Date of experience: August 19, 2018
Arizona
3 reviews
3 helpful votes
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The service was wonderful and the turn around time was good, actually faster than I expected... The price was reasonable as well... I've had them authenticate several bags for me and all were authentic, as I expected... I would definitely recommend them and will use their service in the future.

Date of experience: August 18, 2018
Canada
1 review
1 helpful vote
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Timely and reliable
August 18, 2018

Very happy with the service! Website is easy to navigate, got a response in a timely manner, very professional and reliable. Will use them again!

Date of experience: August 18, 2018
Germany
2 reviews
7 helpful votes
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I am a happy customer. Their turnaround time is super fast. Intructions for photo submissions are very clear and if you follow them, then the rest is easy peasy. Will definitely use their service again in the future.

Date of experience: August 18, 2018
Canada
1 review
1 helpful vote
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Great Service.
August 18, 2018

Sold my LV Deville. The date stamp was extremely faint. Needed there help authenticating. Excellent experience. Would use again.

Date of experience: August 17, 2018
GB
1 review
1 helpful vote
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Great service!
August 18, 2018

Simple submission of pics, Helpful and professional staff with a fast turn around time! Use them often, never disappointed!

Date of experience: August 17, 2018
Georgia
2 reviews
1 helpful vote
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I have been using Authenticate First for my Jewelry Business since 2015. I highly value & rely on their professional authenticating services, as my reputation & integrity are everything. Having Authenticate First's 'stamp of approval' allows me the comfort in knowing I am providing only Authentic Designer Jewelry to my customers.

Date of experience: August 16, 2018
Louisiana
1 review
1 helpful vote
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Love to use first authentication. Most of my designers bags I always use first authentication. There service is fast and trustable with great customer service. 5

Date of experience: August 16, 2018
Michigan
1 review
1 helpful vote
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Excellent service
August 18, 2018

I have nothing but good experiences with this company. They provide fast turnaround, reasonable prices, and a thorough service with their authentications. I trust them and I will definitely be a repeat customer.

Date of experience: August 16, 2018
GB
1 review
2 helpful votes
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My go to authentication company! I've always received amazing customer service and quick & accurate authentications. Great value for money

Date of experience: August 16, 2018
California
1 review
15 helpful votes
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Hahha ok!... so thank you for responding to my review months later (trolling)
Hahhaha have your money taken by (and I quote) "two! Not 1! Experts"
I'm glad you corrected your mistake and suddenly changed your "experts" to their corresponding "expertise"... by lying your AoFF haha

I'd give this scam less than 1 star but sitejabber isn't as rude as this company's rep so ;)

Date of experience: August 15, 2018
G N. AuthenticateFirst Rep
over a year old

We have been in business for 5+ years, and have a team of experts with over 10 years experience each. We are used and trusted by the largest websites and consignment stores worldwide. I'm sorry you had a less than pleasant experience, but that does not make a business a scam. Scam businesses do not stay around for that long, nor do prominent businesses use them. We would like you give us another chance, to show you our qualifications and professionalism. Take care.


WISH I GOT a DEGREE... IN OPINIONS umm oh OPINIONS LOL
Sorry, in my effort to clarify, this service is bull---> The first two statements are from them. So this is what you can expect. I was excited to have a service which would provide both myself and my loyal client not only authenticity but history. This service unfortunately is a like a fast food chain... surviving off lack of quality supply in a time of quick turnaround. Beware and know your worth. The person responding is not someone i would EVER want to back me whether my purse were 100000k hermes or prada nada 1K... with a rep like this. YOU ARE better off without the poor, uneducated "opinion"
authenticaters@authenticatefirst.com>
Today, 9:42 PM
"As stated, it took longer because I had 2 separate individual Chanel experts review your bag. We didn't "take" your money, we have provided the service accurately and
In our stated turn around time. I firmly stand behind our authenticators opinions."
"Let me ask you something - why do you assume that AF is wrong, just because our opinion is different than the "other company"? Why aren't THEY wrong? For accuracy, your Gucci was viewed by 2 of our experts - TWO, not 1! They both agreed the bag is fake."
(BY THE WAY++++ SHE SAID "CHANEL EXPERTS" an hour earlier... so, I'm impressed she had TWO**** GUCCI experts laying around bored on a weekend to thoroughly inspect my vintage bag and work for free or for labor**** overtime anyone?
Wow. Per her email. Sounds like "THEY" are your best bet. Mine for sure. I saved 15K not taking this scam opinion as certificate... THANK GOD!
Advice: go with "THEY"
IM sorry to anyone who lost money on opinions here,
What a scam.
Lets help each other out. Do not pay this "liability fallback"
I paid for the extras and details and got "SORRY YOUR CHANNEL is fake" *id hope so because it was gucci. NO detailing, no explanation, nothing. I guess this is the kind of stuff people get into lawsuits over when they are inaccurate and misrepresent themselves as Experts.
MY OPINIONNNNNNNN HUMMMM HUMM

Date of experience: February 3, 2018
California
1 review
1 helpful vote
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Great turnaround
August 16, 2018

Authenticated my online purchase, quick turnaround. Happy with the service, will use again. I feel confident with their opinion on the product, even spotted a near-miss when I almost purchased a fake.

Date of experience: August 15, 2018
Australia
1 review
1 helpful vote
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Excellent service
August 16, 2018

I have used a few different authentication services. But I have gone back to Authenticate First each and every time I can. They have an easy system to upload photos, their turnaround time is quick (I have even had authentications done on the weekends sometimes) and their prices are very reasonable compared to others. It's my first preference for authentications now.

Date of experience: August 15, 2018
Philippines
1 review
1 helpful vote
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Great service and speedy transaction. I will definitely continue to use their services. I'm very much in doubt with the bag I bought, Authenticate First had me relieved.

Thank you.

Date of experience: August 15, 2018
Oklahoma
2 reviews
0 helpful votes
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Fast, professional turn around. Will use again! I HIGHLY recommend to anyone who needs peace of mind about a purchase.

Date of experience: August 15, 2018
California
1 review
0 helpful votes
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Excellent Service
August 15, 2018

Authenticate First is an excellent service.
Their expertise and commitment to accuracy is impressive. I'm grateful to have found them.
They strove to assist me in properly submitting my photos to properly evaluate my handbag. Kudos to them for their patience and courtesy.
I highly recommend Authenticate First.

Date of experience: August 15, 2018
Canada
1 review
0 helpful votes
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Fabulous
August 15, 2018

I use authenticate first often and I love them. They provide a professional reliable service. Friendly and fast as well.
Thank you will be using them again soon.

Date of experience: August 15, 2018
Georgia
2 reviews
5 helpful votes
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Name: ReplayFashions

I have used Authenticate First on more than one occasion and have always been very satisfied with them. My most recent experience resulted in extremely fast and efficient service! Reasonably priced. Confirmed my opinion of the item to be authenticated. Very satisfied and will definitely use again!

Date of experience: August 15, 2018
GB
1 review
0 helpful votes
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A very efficient and fast service, professionally executed. Help was quickly received, questions were answered promptly and the turnaround' was very fast. I would have no hesitation in recommending this service to anyone.

Date of experience: August 15, 2018
California
1 review
0 helpful votes
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I had a great experience with Authenticate First. I submitted my photos on a Sunday night and received my answer Monday morning! Their services are quick, easy and affordable. I would recommend using them to ease your mind for pre-loved purchases. I will certainly use them again.

Date of experience: August 15, 2018

From the business

World wide luxury handbag and accessories authentication services. We authenticate for both buyers and sellers. Is that handbag real? Authentication is necessary to avoid scams.


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