Overview
American Trucks has a rating of 4 stars from 11,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
I have purchased a few times now with AT and they always perform as expected. I completley recommend this webstore for your truck.
Web site is easy to use. User friendly. I also like the prices at American Trucks. Will use American Trucks in the future.
The tech was great and I ordered the part I wanted for my truck. When I have a question I will call again.
I need assistance with an installation issue and you people handle my every need. I will come back when I need anything else.
Fairly easy install. Don't rush take your time lining up the magnets as well as removing the plastics from the B pillar. I ran into one issue at no fault to the product but on the passenger side the motor arm on the rear makes contact with frame and doesn't close flush by about 3 or 4 centimeters. Not very noticable from a glance but I can see it. And when they retract I can hear it hit that metal. Don't have that issue on the driver's side though. I plan to see what I can do to fix it but just haven't had time to play around with it. Overall happy with the purchase gives the truck a clean look and my wife is short so these boards drop lower and she likes it much more than than the traditional running boards.
All went very smooth as I placed my order. Only complaint is I did get the offer of the free phone wallet till after I placed my order!
Would definitely use them again. Part fit well and was delivered in a timely matter. Will use them again.
I've only used the mileage booster tune and my mileage has increased a couple MPG and the performance has increased as well. I recently installed a lift and 33+ tires and it performs similarly to how it did before the lift. I get way too many advertisement emails.
Part never came. Ordered part on march 28. It's now April 14. Part was never shipped according to tracking.
The picture on the site didn't match the product. Drove 45 min for the wrong grill and still waiting on my refund
I still have not received my order. I have been waiting for about a month or so and still haven't received my seat covers.
Hello Aurel,
I just sent you an email regarding your review and going into further detail around it. I apologize for the delay with your order and as I stated I released the replacement to ship out. Please keep an eye on your email for updated tracking information. If you need anything else please feel free to reach out to us.
Thank you,
Allison
My drivers side mirror stopped working (power fold, heated, etc.) and began moving while driving. It had to be replaced, and I found it easily on the AT website, was able to read the description which is important to replace the right part and checked out quickly with no hiccups. I received my mirror the next day and it has worked perfectly since. Thank you, AT! The next time I need a part I will definitely come back to you!
Great service and fast shipping, ordered on Monday and was at my door on Tuesday easy to put on and directions were great 👍
Got the exhaust went to put it on it was easy and to the point. Sounds amazing. Good quality. Easy install.
Ken was very clear on the phone and knew exactly what I was looking for. From purchasing to receiving was a pleasant experience. I would choose this company again!
The website was very easy to navigate and very informative and offered a lot of good options. Easy to check out.
If I could give additional stars I would. I also priced out most of these parts through other websites and American trucks was Little cheaper on everything. Not to mention their inventory and how easy it is to navigate their website. Fitment verification. All parts showed in perfect condition. UPS delivered at no additional cost, just another Star in my book as they use qualified and trusted logistics company To get the parts to your door.
I don't have all the parts installed but the ones that I did I had orw install and they said everything went together great.
Very prompt communication after order was placed. Great follow up on status of eah shipment. Shipping was kinda costly to my location. I like it
Ordering was easy and shipping was fast. The product fit my truck perfectly and was easy to install. I'll definitely order again from AT.
I ordered a previously opened fox 2.0 stabilizer for my F250 and they had a discounted version that had been previously sold and returned, but it did not say anything about all the parts being loose in the box and some missing
Hey Scott,
Thank you for speaking with me this afternoon, I havenotated your account as discussed and if there is anything else we may assist you with my direct extension is 1896.
Thank you,
Allison
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Meryvn,
I left you a voicemail this morning regarding your order for the Master Tailgaters Aftermarket Backup Camera. I do apologize sir but the item was returned by USPS to our Kansas warehouse and processed in. As I stated please give us a call or chat into customer service with how you would like us to proceed regarding your refund.
Thank you,
Allison