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AdorllaReviews 276

2.6
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Adorlla Reviews Summary

Adorlla has a rating of 2.6 stars from 276 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adorlla most frequently mention customer service, day gift and tracking number. Adorlla ranks 8th among Personalized Jewelry sites.

service
170
value
84
shipping
94
returns
71
quality
169
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1,738 reviews
Texas
1 review
0 helpful votes
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Gift
January 25, 2023

Love this website!
I bought it as a gift for a cousin and he loved it!

Date of experience: January 25, 2023
France
1 review
0 helpful votes
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Arnaque
February 22, 2023

Commande passée le 6 décembre 22 rien reçu au 21/01/23 et personne ne répond aux mails et messages fb

Date of experience: January 22, 2023
Florida
2 reviews
0 helpful votes
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Good Service
January 11, 2023

Professional and good quality and work it was just ok

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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Horrible
February 5, 2023

It's been over a month since I ordered, and it still hasn't been shipped, communication is terrible too, would not recommened it.

Date of experience: January 6, 2023
GB
1 review
0 helpful votes
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They sent me a package it was left in an unplace said and didn't take no responsibility. I messaged the delivery company they said the company would have to refund me, I've messaged the company they are refusing and not taking no responsibility and nor is the delivery company, contacted police they said adorlla company have to refund and they are blaming it on myself telling me theres nothing they can do, practical stole £80 off me. You choose your delivery people so you should take responsibility if the package isn't delivered safely...Disgusting when everyone is already struggling as it is.

Date of experience: January 5, 2023
Texas
1 review
1 helpful vote
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Don't buy from here
December 30, 2022

This product comes from China. I just paid for three day shipping. It's been over a week and a half since it shipped don't let your holidays be ruined. Our birthdays are anniversaries. It takes over a month for the product to arrive. When you have any questions it's impossible to find out any information like tracking numbers.

Date of experience: December 30, 2022
Florida
1 review
1 helpful vote
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Shipping took forever
December 24, 2022

I have yet to receive my order. I placed it a month before Christmas & it wasn't shipped until I emailed to complain two weeks later. Since it's now Christmas Eve, it definitely will not arrive on time. Thoroughly disappointed.

Date of experience: December 24, 2022
Arizona
1 review
0 helpful votes
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Tracking is horrible
November 24, 2022

Second time I've tried to order the same item. Trying to get real and accurate tracking is awful. Didn't get the first order. Maybe I will get the second order.

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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Very unhappy
November 24, 2022

It's December 23,2022 I order November 25,2022 Gift for my Granddaughter's. I am still waiting on my order They where Christmas Gift I had to spend more money on Gift's

Date of experience: November 24, 2022
Alabama
1 review
0 helpful votes
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No bracelet yer
November 17, 2022

I order a bracelet in November and nothing yet. Even though I have orders before from this site. Very pleased with my other experience.

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Shipping was bad but the necklaces are really nice
December 4, 2022
Updated review

I'm disappointed that I paid a lot extra for 3 day shipping and it took me a few weeks to actually get them even once they had been shipped already. However, my boyfriend really liked them so I am happy about that.

Date of experience: November 3, 2022

Just bought a necklace for me and my boyfriend :)
October 7, 2022
Previous review

Just bought a necklace for me and my boyfriend :)

Date of experience: October 6, 2022
Wisconsin
1 review
0 helpful votes
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Personalized bracelet
October 20, 2022

The bracelet I ordered for my son in law is beautiful! I can't wait to see him open it up for Christmas! It is very well made and the personalized beads are just what I wanted!

Date of experience: October 20, 2022
South Carolina
2 reviews
0 helpful votes
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Easy to navigate website. Looking forward to product.

Date of experience: October 15, 2022
New York
1 review
0 helpful votes
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Happy mother
October 13, 2022

Fast and easy for what your looking for as I lost my other one. Thank you so much.

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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Not what I expected
November 11, 2022

Website would not let me pay directly, had to use PayPal, product not what I expected, shipping took forever and could not track

Date of experience: October 11, 2022
California
1 review
0 helpful votes
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Love the product
September 23, 2022
Updated review

Easy to order. Took longer to arrive than thought it would.

Date of experience: September 23, 2022

Quick and easy ordering
September 22, 2022
Previous review

Quick and easy ordering

Date of experience: September 22, 2022
Louisiana
1 review
0 helpful votes
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Birth flower ring
September 9, 2022
Updated review

Ring is cute. Not quite what I had expected. But cute. The site said delivery in 7-10 days. I received it after 25 days. It came from China. I had to contact customer service twice in oder for it to get done.

Date of experience: August 10, 2022

Easy
July 13, 2022
Previous review

Easy. Ring is sweet

Date of experience: July 13, 2022
Colorado
1 review
0 helpful votes
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Great gift!
July 20, 2022

I waited for Father's Day gift for a whole
Month to arrived. It was frustrated at first but I'm so happy I waited. My husband loved it and the kids too. Recommend this site for gifts and customer service (by email contact) was super apologetic and very nice and assure me to have patience :) thank you

Date of experience: July 19, 2022
Washington
1 review
1 helpful vote
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Terrible quality after a long wait time...
August 10, 2022

I ordered a gift for my boyfriend for father's day to be from his children. I was a little late in getting this done and ordered it 10 days before father's day. I assumed it would be a little late... maybe a week at most. After weeks of waiting for the customized item and realizing the "status" on my order was not changing I reached out to the company. I then became aware there is no phone number to contact this company. I emailed and had to wait multiple more days. I paid over $70 for this gift, so not a lot of money, but enough that I expected quality. The company finally responded and said the item had shipped. Every time I tracked it after this, the USPS notification said that the label had been created, but the item had not been received. This is a common company scam to appear that an item has shipped, when it has not. The item sat like this for many more days, all the while I kept emailing. I never received a response. I finally gave up after almost four weeks and just disputed the charge with my credit card. A day later, low and behold, the item arrived... and it looked like my boyfriend's kids made it in their kindergarten art class. The quality was horrible, but even worse, the lines were not straight and it was embarrassing to give to him. I apologized profusely. I am still going to fight this through my credit card company for a refund. I don't suggest ordering from this company. Take your money and business elsewhere.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Order
August 5, 2022
Updated review

It was easy to find. But I ordered two things exactly the same time. But I got The one thing about 2 weeks after I ordered. And the one for moms birthday didn't come in till July.

Date of experience: July 6, 2022

It was easy to find
June 7, 2022
Previous review

It was easy to find.

Date of experience: June 7, 2022