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AdorllaReviews 276

2.6
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Adorlla Reviews Summary

Adorlla has a rating of 2.6 stars from 276 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adorlla most frequently mention customer service, day gift and tracking number. Adorlla ranks 8th among Personalized Jewelry sites.

service
170
value
84
shipping
94
returns
71
quality
169
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1,738 reviews
Missouri
2 reviews
1 helpful vote
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No item received
June 22, 2021

I am 20 days out from placing my order. It has been "ready to ship" for over a week. This is ridiculous

Date of experience: June 22, 2021
New Jersey
1 review
0 helpful votes
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Beautifully done
June 21, 2021

Beautifully done. Fast shipping and great service. I order two for family members and they love it! Best gift for woman. Highly recommend.

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Beautiful
June 18, 2021

My necklace is absolutely beautiful! I wear it every day and get so many compliments on it. Definitely recommend purchase

Date of experience: June 17, 2021
North Carolina
1 review
1 helpful vote
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I ordered the item in early May, however it was not received until 6/11/2021. Also during the process I emailed customer service to determine the status of the item and they never responded. They provided a tracking number to track when shipped but it only showed when the item left the facility. You could not track the item step by step. I will never order from them again.

Date of experience: June 14, 2021
Indiana
1 review
1 helpful vote
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FATHERS DAY
June 8, 2021

I HAVE ORDERED MY HUSBAND SOMETHING FOR FATHERS DAY AND STILL HAVENT RECEIVED IT AND IT HAS BEEN 2 WEEKS ALSO NO UPDATE! WHEN I GO TO CHECK THE STATUS OF MY ORDER THEN IT TELLS ME MY ORDER HAS NOT BEEN FOUND! THERES NO WAY TO CONTACT THEM OR REFUND MY MONEY BUT ITS FINE I AM CALLING MY BANK IN THE AM AND CANCELLING ALL TOGETHER AND FILING A CLAIM!

Date of experience: June 7, 2021
Georgia
1 review
2 helpful votes
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DO NOT ORDER
June 7, 2021

I ordered 1 month ago and I have not received my order. My emails are not being answered they are a scammmmm…

Date of experience: June 7, 2021
Virginia
1 review
2 helpful votes
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It's been 3 weeks or so and I haven't even recieved a confirmation email yet. I ordered a personalized necklace for my mom for mother's day on April 27th. It's now May 17th and still nothing. I'll be calling my bank in the morning.

Date of experience: May 17, 2021
GB
1 review
1 helpful vote
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Bought my necklace in December last year and still no item. They said they would resend as the were getting busy again. They are a scamming company. Said i want my money back. Now they wont answer any emails now disgusting

Date of experience: March 13, 2021
Washington
1 review
0 helpful votes
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I absolutely love the necklace I purchased! After spending days and many hours looking I decided on this shop and am SO glad I did!

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Cute!
February 21, 2021

I am in love this necklace and this shop! Every thing I have ordered from here has been an absolute dream! I got this necklace for my friend as a gift, and she is obsessed! I have yet to see her take it off, and for good reason. It is a beautiful piece of jewelry! I highly recommend not only this product, but this shop!

Date of experience: February 19, 2021
Pennsylvania
1 review
2 helpful votes
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Item Not Received
February 18, 2021

I paid extra for my item to arrive earlier and i still haven't received my package and I been waiting for over 2 weeks now

Date of experience: February 17, 2021
California
1 review
0 helpful votes
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So gorgeous! Quality is amazing. It looks and feels expensive and I have already gotten so many compliments.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
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The packaging and pendant were amazing! It's the perfect size and beautiful. Will definitely be ordering again

Date of experience: February 2, 2021
Colorado
1 review
1 helpful vote
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Just what I needed
January 29, 2021

I gave this Necklace to my mama for her birthday and she loved it. It is different and other people told her that they like it so thank you.

Date of experience: January 28, 2021
New Mexico
1 review
1 helpful vote
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Cheap Jewelry
January 20, 2021

A necklace was bought for my significant other and when we open the box to get it out and put it on her neck, we noticed it was broken. "Ferny" who wrote back said only 20% would be refunded and stated a replacement necklace wouldn't be an option. Nice in pictures but $#*!ty in person.

Date of experience: January 19, 2021
California
1 review
0 helpful votes
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The quality of the necklace is great. Seems like it will hold its shape and not bend. The rose gold is beautiful, subtle and rosy.

Date of experience: January 18, 2021
Canada
1 review
5 helpful votes
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No item received.
January 18, 2021

Have not received item. A personal necklace. Ordered Dec 2 and paid thru pay pal. No one communicates from company. Think we were scammed. Very disappointed.

Date of experience: January 18, 2021
California
2 reviews
0 helpful votes
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That's Amazing
January 17, 2021

Love how my name looks. It's a shinny material. Came on time. I've ordered a lot of these necklaces but this has been the best yet so if your wanting one this is the place to buy them I give them 10 stars!

Date of experience: January 16, 2021
North Carolina
2 reviews
0 helpful votes
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LOVE my necklace
January 14, 2021

I absolutely LOVE my necklace i'm so happy with how it came out it's so beautiful. Overall a quality product and great seller.

Date of experience: January 13, 2021
Nebraska
2 reviews
4 helpful votes
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CRAP
January 13, 2021

Do not do business with this vendor. I did not receive everything I ordered and I was charged 26.00 for 3-day shipping which ended up taking 21 days to receive. Customer service was no help at all. I've reported this to the authorities.

Date of experience: January 12, 2021