website thubmnail of Acme Revival, Inc.

Acme Revival, Inc.Reviews 210

2.9
How would you rate Acme Revival, Inc.?
grey star
grey star
grey star
grey star
grey star

Acme Revival, Inc. Reviews Summary

Acme Revival, Inc. has a rating of 2.9 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Acme Revival, Inc. most frequently mention customer service, credit card and storage fees. Acme Revival, Inc. ranks 8th among Medical Equipment sites.

service
138
value
133
shipping
127
returns
113
quality
126
Pennsylvania
1 review
3 helpful votes
Follow Cynthia Ann C.
Unfollow Cynthia Ann C.
Send Message
Share Review
Report Review

Not a reputable company. Stay away.
January 30, 2022

I bought ROSE 600. I bought a 1 year warranty. Just in case...
I sent an email & photos yesterday showing how the wrong & not a Husqvarna ankle is the wrong one. It's too large and consequently the entire mechanism is ruined. The needle goes into the ankle. I was going to try my ankle but the screw is as tightbas a lug nut. The balance wheel squeaks. An absolute disaster purchase. I have taken pictures and I'll reassess this review when I'm a happy customer.

Date of experience: January 30, 2022
Chile
1 review
0 helpful votes
Follow kori m.
Unfollow kori m.
Send Message
Share Review
Report Review

Good
January 29, 2022

All received. And good so far. Will use them again & I highly recommend them,

Date of experience: January 28, 2022
North Carolina
1 review
2 helpful votes
Follow Willard N.
Unfollow Willard N.
Send Message
Share Review
Report Review

I purchased a Zimmer ATS 2000 tourniquet form them. Owned it for 2.5 months and used it twice and the battery fail light came on. They have a 1 year warranty so i did a warranty claim. Guess what, Battery is not covered. There is no one to call and talk to about issues. The online live chat is worthless. The couldn't connect me to a service person or manager. I wouldn't spend a dime with these people again

Date of experience: January 28, 2022
Poland
1 review
0 helpful votes
Follow Cassia L.
Unfollow Cassia L.
Send Message
Share Review
Report Review

We have an old Pelton & Crane Omniclave that was on its last leg. Had met multiple reps about a new for thousands of dollars) but has heard from a colleague about Acme doing repairs and refurbishments. Sent in our unit and within about 3 days they had it done. Wa expecting just the problem to be fixed, but received the unit back look like NEW. Our equipment was painted, and the chamber was sparkling. The whole process costs less than $500.

Date of experience: January 28, 2022
West Virginia
1 review
1 helpful vote
Follow Lorena M.
Unfollow Lorena M.
Send Message
Share Review
Report Review

Lyn saved the day!
January 28, 2022

Lyn did everything she could last week to help me get my pump by my due date. It arrived just in time and forever thankful.

Date of experience: January 26, 2022
Paraguay
1 review
0 helpful votes
Follow Madhukar N.
Unfollow Madhukar N.
Send Message
Share Review
Report Review

Ok but took forever
January 25, 2022

Got it and all is okay but they no send tracking for five days after order. Not way to call just chat online and is not good way to communicate with something that matter so much."

Date of experience: January 24, 2022
Illinois
1 review
0 helpful votes
Follow Gigi M.
Unfollow Gigi M.
Send Message
Share Review
Report Review

Very Impressed
January 25, 2022

We sent in our Autoclave for repair after receiving a ballpark estimate over email. They sent a quote the next day after it arrived that turned out to be less than the quoted amount. They fixed it literally two hours after we had sent it in and had it back to us the same day. Our nearest local rep said it would take 2 weeks for them to come out and service it and even then they weren't sure it could be done in office. Actually amazed by the process. Next up: an ultrasound probe.

Date of experience: January 24, 2022
New York
0 reviews
0 helpful votes
Follow Cathal L.
Unfollow Cathal L.
Send Message
Share Review
Report Review

Repair
January 21, 2022

Acme repaired our patient monitor. Small issue but they had it done and back to us in a week. Will work with again.

Date of experience: January 21, 2022
California
1 review
0 helpful votes
Follow Dwight N.
Unfollow Dwight N.
Send Message
Share Review
Report Review

Third device from them and no complaints here— even with the older stuff. Would recommend to those needing a refurbished fuge.

Date of experience: January 21, 2022
Bangladesh
1 review
0 helpful votes
Follow Rotem S.
Unfollow Rotem S.
Send Message
Share Review
Report Review

Just after we decided not to renew our servicce contract with ZEISS, our visual field machine goes down! ZEISS wanted over $3,000 to repair something ACME did for less than $1,000. Unbelievable what they can get away with. Happy to have found this resource with ACME..

Date of experience: January 18, 2022
BO
1 review
0 helpful votes
Follow Ayan B.
Unfollow Ayan B.
Send Message
Share Review
Report Review

Sale
January 20, 2022

Ended up selling my pill counter to them for more than what the manuf offered in trade-in. It overall was a simple process and they arranged the shipping.

Date of experience: January 18, 2022
Bangladesh
1 review
0 helpful votes
Follow Anjali S.
Unfollow Anjali S.
Send Message
Share Review
Report Review

Late
January 18, 2022

Two days late with UPS but it's here and working fine. Prob UPSs fault but put us behind...

Date of experience: January 17, 2022
New York
1 review
1 helpful vote
Follow Roselyn W.
Unfollow Roselyn W.
Send Message
Share Review
Report Review

Installation Services
January 14, 2022

I am an elderly lady that was able to place order online but had difficulty getting it out of the box and installed. I understand now that installation service are not something they offer. Had I known that up-front I do not think I would have made the purchase.

Date of experience: January 13, 2022
Utah
1 review
0 helpful votes
Follow Chloé S.
Unfollow Chloé S.
Send Message
Share Review
Report Review

Fine
January 13, 2022

Got it in time and cleared customs quickly. Opened up today and all good and already setup without issues right now. Now just need speak French for next the time!

Date of experience: January 12, 2022
New York
1 review
0 helpful votes
Follow Jasmine B.
Unfollow Jasmine B.
Send Message
Share Review
Report Review

Amy was very helpful
January 13, 2022

Just a s/o to Amy today on chat that saved the day. Not sure how UPS is still in business but she got it figured out in a minute. Took UPS customer service an hour to tell me they couldn't find it.

Date of experience: January 12, 2022
New York
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Send Message
Share Review
Report Review

Thank you
January 13, 2022

Sold my Bernina sewing machine for $585 or so and it was real easy. Happy to leave a positive review.

Date of experience: January 12, 2022
Virginia
1 review
0 helpful votes
Follow Peter T.
Unfollow Peter T.
Send Message
Share Review
Report Review

Gen Repair for $300
January 12, 2022

Had them repair a generator that would not turn over when temp was under 30*. Got it back in about 16 days… two more than they said but I think it was the shipping companys issue with weather or something. Works like it should now and only paid $300 or so. Probably cost that to just ship it back and forth but happy I have this reassure now.

Date of experience: January 11, 2022
District of Columbia
1 review
0 helpful votes
Follow Jonathan R.
Unfollow Jonathan R.
Send Message
Share Review
Report Review

Easy Sell
January 12, 2022

Submitted it. Got Payment in 2 days. Shipped it with the UPS Store. So easy I thought it was a scam tbh.

Date of experience: January 11, 2022
New York
1 review
2 helpful votes
Follow Katie R.
Unfollow Katie R.
Send Message
Share Review
Report Review

Sewing Machine
January 10, 2022

After my Viking went down I was in desperate need of a repair or new machine for my part-time embroidery business. Found ACME and talked with Annie multiple times over a 24 hour period. Every time she was informative and help me ensure the machine I was getting would fit my existing needs. I ended up paying for the expedited shipping option, however it arrived one day after the estimate. Guessing that was because the estimate didn't calculate in Christmas or New Years. Regardless, the new machine is great. You can tell it's used in some areas, but it's clear they put a lot of time into them.

Date of experience: January 8, 2022
Illinois
1 review
0 helpful votes
Follow Bobby K.
Unfollow Bobby K.
Send Message
Share Review
Report Review

Submitted repair request to have our Centrifuge re-done. Unit was throwing an error and always at the worst times. They repaired it which was great but was more impressed how it looks physically coming back to us. Shiny and with new paint and decals and such.

Date of experience: January 8, 2022

From the business

Acme Revival, Inc. is a private American internet company that refurbishes, distributes, and sells medical devices intended for clinical or physician use to over 60 countries utilizing a supply and demand platform that networks supply sources to licensed physicians and medical clinics. Customers predominantly purchase specialty medical devices though the company's main website.


acmerevival.com
Denver, CO