1800GotJunk

Charged 348.00 for a job that took 20 minutes to take items from a storage unit 2 steps on to the truck. Sick...
My suggestion is to take a pic of what they are to remove and the quote once they give it.

We are so happy to have had Tyler, Marcus and Jon as are workers today. They were so efficient, polite and 3 very hard working guys! We had a lot of stuff to be removed in our Cottonwood Heights home. We are so happy now! They worked so well as a team, were very kind and professional. If I had my own company, I would hire these guys right off the bat. I certainly hope that they are appreciated. Left a great impression! We will certainly hire 1800 got junk again with guys like that! Thank you!

So we just had the 1-800 got junk come to our home and remove a whole truck worth of crap for $700 plus tax worth every penny Jenny and John were the most amazing helpful considerate not judgmental people that would just come in and grab it they were quick efficient anything we wanted they helped us they put things to the curb I can't say enough good things about Jenny and John who were at our house today April 13th it was an amazing experience and now our costs for moving her gone down by half so thank you again for this wonderful company I will definitely use you again in the near future
Tanya Kottaris
Sharon Annis

When you go online to get an estimate you get anything but.
The game is to get your information and then have a truck show up and negotiate the cost.
I found a guy on craigs list for half the price and he came the next day.

I was quoted $580 for approximately (8) F150 pickup trucks and they charged me for a full truck.
I believed them and paid. The next day my son told me I only I only had (3) and to call the manager and the regional manager if I had to. The highest level of customer care did nothing to help me and said I would have to go back to the senior manager who helped with my move. Summing it up, I would have been better off getting 2 guys at 80.00 per hour on Craigslist to move my stuff. 1–800-GOT- JUNK gave me dishonest original quotes, dishonest estimates when they arrived at my home and I trusted them because I didn't know any better until my son told me. I can only warn my friends and family to never consider dealing with them or there ridiculous prices.

I had a broken fridge sitting in my office for weeks. I was trying to figure out what to do with it because it was definitly too heavy for me to pick up. I decided to go to google. Thats when I found 1800 Got junk. I was able to make a day of appointment and they picked it up a few hours later. Super friendly guys, I am so happy to have the fridge out of my way.

I was quoted twice by the scheduling agent that the price would be $350 for 1 truck and $500 for 2. My decision to hire 1800gotjunk was based on this information (8/17/22). I asked them to bring 2 trucks. When the driver arrived there was only 1 truck and he said each truck was $729. I asked the driver about why I was given conflicting information and he said it was common. He said the price misquote is not usually as large as the one I was given, but nevertheless "happens all the time".

I completed a survey afterwards and complained about the deceptive and unethical practice. Their response was to avoid directly responding to the facts I provided. They said pricing was based on volume. They failed to respond to the per truck price difference.

Future customers should be aware of these methods and make their decisions accordingly.

Don't ever use this company. They will scam you and double the prices and add extra "surcharges" for no reason. I use to work for them [trainer] and hated doing this to customers, but if you wanted a job, you had to. Take it from me. Do NOT use this company.

I can not say enough about the 2 wonderful young men (Devin and Elijah) that did the junk removal from my son's apartment! They arrived right on time on a Sun. At 9am! They called before to say they would be there in 10 minutes! They were very professional, thorough, polite, friendly, and helpful above and beyond!

I called and spoke with a gentlemen in regards to their service. He quoted me two different prices. One price was for this. The other was if the total of the items were less than1/8 of the truck. He was a total bully. I told him we only wanted to check price. I can have someone at your house today to give you an estimate. I told him no. We were only checking price. If you wait any longer I can not promise service today. I again told him that was fine-we were only checking. I told him I would call back. Do not waste your time with this bully of a company. I found someone in my neighbor and for half the price that they quoted me.

We had Ethan and Daniel come out on 5 May to get some stuff as we are getting ready to put or house on the market and move. They were total troopers as we have a daylight basement and they had to go down a little hill from the driveway to get into the basement to get some stuff. They were very organized getting everything packed in the truck to insure everything we wanted them to get would fit. They were also working pretty fast as i was getting tired for them while watching them truck right along to get everything done. We were very pleased with their work ethics.
Shannan & David

Called 1 800 got junk. They sent a crew out who looked at the job and quoted me a price of $1200. 00. Ok it was a large job so I expected a huge fee. They told me they couldn't do the job that day. Ok so when could they I asked. I was told their boss would contact me within the next few days. That was on a Wednesday, I had told the crew I needed the stuff removed before the following weekend which gave them over a week to do the job as I had painters coming to paint the house. I never heard a peep from this business. I figured if they could pass up a $1200. 00 job they were too big for me to waste my time on. Needless to say I was left scrambling for a business to do the job. I ended up hiring another company who was able to come out on monday. They had it cleared in less than 2 hours and quoted me $400.00 less.

Think twice before you hire these guys. They quoted 2000. 00 but wanted me to pay 3100. 00 plus tip of 250.00 to 500.00. I had my cousin pick up 5 truck loads. So I thought it would be less money. They were very eager to get paid before I could see the job was done. When I walked in to check everything out there were alot of things they over looked and it was a mess. I asked that they finish and spoke to owner and he told me I added stuff :( he then indicated to me he would dump it all back in the yard. I said I will pay 2700. 00 and when you come back tomorrow morning I will pay the balance of 400.00. Ofcourse they never came back. My cousin and I finished the job for the new home owner. Find someone else these are not good people.

Pat and Mike were great! Very professional, loaded my junk quickly all I did was point. My family and I always call 1 800 JUNK for all our junk needs. What I like most is they are always consistent.