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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 36th among Dating sites.

service
316
value
325
quality
288
Canada
1 review
0 helpful votes
Follow Brendan S.
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If you want to meet anyone on Zoosk, you have to pay. Simple as that You cannot read or send messages without a paying membership. Zoosk is not free. Majorly disappointed with this website.

Date of experience: October 12, 2020
New York
1 review
3 helpful votes
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Great site
October 8, 2020

I really liked what this site had to offer as far as the safety measures that they take. I was able to look for exactly what I wanted and although it took some time, I believe I have found the man of my dreams. I have tried other dating sites and didn't like what they had to offer. You could see who was looking at you, and if somebody was a creep, you could report and block them. Finally, the right guy said hi, and we have both found the one :) <3

Date of experience: October 7, 2020
Oklahoma
1 review
1 helpful vote
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Fake News
October 8, 2020

I am trying Zoosk for my dating site for now, but I'm starting to feel that a bunch of the women Zoosks put in front of me are canned set ups, you know' made up people with pics from wherever?,. The same pictures I'm seeing are being used on other dating sites. Zoosks Company, as with most dating sites, own several of these sites. I think some, but not all of these women who answer back on here are from this company in some way, or at least maybe answered by people from Zoosks using a woman's picture they have put on, I know it sounds a conspiracy theory perhaps? Lollol I understand that it's just to keep you interested in the site, and keep your attention which makes sense if they are wanting to keep you coming back for more, and renewing your membership. Call it a gut feeling, but I bet a bit accurate as well. A Bunch of the Women on here just continue to show up on your screen even after you have passed on them over and over, it's relentless. To many plans made that never materialize, at first I thought it was just the women, or me? Hey I admit I'm no great catch but this is happening to often to be a coincidence. I say make your own decision on this but I'm using Zoosk's until my 6mo is up. Good Luck and Good Dating to you

Date of experience: October 7, 2020
California
1 review
0 helpful votes
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I was over charged on my card twice. No longer can they be reached by phone. They did not respond to any of my online requests. I contacted my CC company and Zoosk lied stated that I was not over charged and NO refund. And Zoosk will not remove you card #. Thief`s

Date of experience: October 6, 2020
Texas
1 review
2 helpful votes
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Dating apps are a hit and miss. On Zoosk.com I liked that you could photo verify a profile and see that they are who they say they are. When Richard send me a wink and I winked back we hit it off right off the bat. We met that weekend. I took precautions as to not give him my full name nor address. After two weeks of getting to know each other I ran a background check on him and everything matched with what he had told me. We dated since June 2016, got engaged July 8,2018, and then got married sept. 22,2018. We have been married for two years and loving it! After being a widow for 2.5 years and being married to my late husband for 21 yrs. I didnt think it was possible to find someone online, but we did! We are so happy!

Date of experience: October 4, 2020
New Jersey
1 review
0 helpful votes
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SCAM
September 23, 2020

What the other person who got the message replied almost sounds like a robot got the message because it doesn't make any sense what IT replied... too bad you can't cancel & get your $ back...

Date of experience: September 22, 2020
Texas
1 review
0 helpful votes
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Zoosk is horrible
September 23, 2020

Give you option to pay upfront for a discount, then of course can't cancel and get your money back when nothing works, and 80% of the profiles are spams.

Can't upload a 2nd picture, just says error- nobody there cares about the problem. Can't mark people who don't respond off your list, so they same people that don't respond keep coming up. Limited criteria to search on (no language, their preferences so you contact people that otherwise you would have known, aren't interested in you, then you can't mark them off so they keep getting thrown in your face). Just mindless guessing game, and no refund if you are unsatisfied and want out.

Date of experience: September 22, 2020
New Jersey
1 review
0 helpful votes
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None
September 21, 2020

None I really don't have anything to say except done people on here are not who they say they are and there are slot of people trying to scam others

Date of experience: September 19, 2020
Canada
2 reviews
57 helpful votes
Follow Leah F.
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Zoosk are constantly sending older men to me. For example, 7 out of 10 singles picked by Zoosk are older than me. The App is very out of dated App. No matter how you set up your search criteria or preference, the App doesn't care at all, is not smart at all. Facebook dating App doesn't make such mistake and follow your preferences at least. Zoosk should be out of the dating market soon by new technology.

Date of experience: September 17, 2020
New Jersey
1 review
0 helpful votes
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Thankyou
September 15, 2020

Thankyou Zoosk! I've found the one, my best friend! The connection between us is electric, I never thought this would happen! He is the man I've been looking for my entire life! These are the first days of the rest of our lives!

Date of experience: September 14, 2020
California
1 review
3 helpful votes
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Waste of money
September 12, 2020

Paid the money. And I was not able to send any messages. Verified and tested. Piece of $#*!! Better off with cupid.

Date of experience: September 11, 2020
Florida
1 review
0 helpful votes
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Locals
September 11, 2020

Good site for locals although no filter for mileage distance. Need a filter added to prevent unrealistic long distance relationships as an option.

Date of experience: September 11, 2020
Arizona
1 review
13 helpful votes
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Fake people/Bad website
September 10, 2020

Zoosk app is awful! It used be great but you have fake people and you get genders that you don't want. You have to go through each profile you can't just see all the profiles. Zoosk changed that feature not sure why. You call the zoosk company and no one answers. It might be rated better than others but it's not. Check other dating sites this is not the only one. You get FAKE people!

Date of experience: September 9, 2020
Colorado
1 review
0 helpful votes
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I found the perfect match for me on Zoosk... we had immediate chemistry and connection on the our 1st date.

Date of experience: September 7, 2020
New York
4 reviews
15 helpful votes
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No scam protection at all
September 5, 2020

There are very few hot-looking women on Zoosk. The ones that look more or less ok are usually sockpuppet accounts with fake photos. It looks like Zoosk has no scam protection at all. They don't want to ferret out scammers, I guess these scammers contribute greatly to Zoosk profit. And profit is the only thing that Zoosk owners think about. They don't care about customers, they just want to make customers' wallets thinner by taking their money.

Date of experience: September 5, 2020
California
1 review
1 helpful vote
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I found a life love.
September 2, 2020

Zoosk is a great way to meet someone.
Very easy to understand and use.
My only complaint is the cost.
Monthly payment should be enough without having to pay more to know if my message was read. James McGuire

Date of experience: September 1, 2020
New Jersey
1 review
3 helpful votes
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I found my True Love
August 23, 2020

It took a long time on Zoosk to finally find my true Love. She's amazing; good Luck to the rest of you all in the same search.

Date of experience: August 23, 2020
Colorado
1 review
1 helpful vote
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I met someone
August 12, 2020

Hes wonderful such an amazing person, I mostly enjoyed talking to him and finding out what a wonderful person he is. Sometimes the diamond in the roig j. G is the best thing that ever happened to you

Date of experience: August 11, 2020
California
1 review
0 helpful votes
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Great scam games
July 31, 2020

This is not a reputable company and they don't handle complaints well. They are great scammers and claim to have many more members than they have.

Date of experience: July 31, 2020
Washington
2 reviews
24 helpful votes
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My account was hacked and when I called they had already blocked my account and I was told that I need to start a whole new account with different pictures and a new email address. When I asked to be refunded I was told that this could not be done and if I signed up again they would just give me one month for free. Multiple calls, took one hour to get frustrating answers and had to ask the support member multiple times to repeat himself because I could not understand him.

Date of experience: July 25, 2020