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ZooskReviews 3,541

2.3

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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288

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Illinois
1 review
4 helpful votes
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Full of flaws
July 22, 2020

This sight Has a lot of flaws You get a lot of use and connections that don't Respond at all Unless you pay for premium subscription Come to find out some of the views that you get our people that's are not even active they've had subscription in the past. And some of the messages Do not go through for several days.

Date of experience: July 21, 2020
Hawaii
1 review
2 helpful votes
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Satisfied
July 21, 2020

Zoosk provides a good way to meet others with similar likes or dislikes. The photo is important as a 1st impression. Thanks.

Date of experience: July 20, 2020
Washington
1 review
2 helpful votes
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Signed up paid and within 24 hours they terminated my account and would not say why or give me refund. There is no customer service just an answering machine that has a recording saying sorry. BUYER BE WARE

Date of experience: July 8, 2020
Germany
1 review
3 helpful votes
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Too much fake - marketing - Robo replies to get more money. Go to Vegas, at least you have a 5% of getting your money back!
Carousel feature is JUST LIKE TINDER. So why pay if you cant read a profile before clicking yes and no.

RIP off, scam tactics, beware

Date of experience: July 8, 2020
New Jersey
1 review
14 helpful votes
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I found my one
July 8, 2020

Leaving the site because there's no need to be on here if you found someone. Why be on here? It would not be respectful to the other person or giving this opportunity that full potential for growth

Date of experience: July 7, 2020
South Carolina
2 reviews
3 helpful votes
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Great way to meet!
June 29, 2020

Zoosk is a great way to meet new friends! I'm hoping that the 2 men I've met will possibly be one of my future husbands!

Date of experience: June 28, 2020
Indiana
1 review
4 helpful votes
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I visited the site and saw many ladies I was interested with in my area. I looked at the terms and it said I could cancel within 3 business days with no penalty. I joined the site and NON of the women that were supposedly on there were there. I fact there was not many women I was interested in. So I immediately canceled my subscription. They are refusing to give me a refund. This is a scam site, the women you see before you join are not on there. Stay away from this scam site.

Date of experience: June 23, 2020
California
1 review
0 helpful votes
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Input
June 22, 2020

Average dating site to meet new people. Had both good and bad experiences. Didn't prevent me from getting to meet new people.

Date of experience: June 21, 2020
Alaska
2 reviews
0 helpful votes
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One night was enough
September 12, 2024

I did not feel confidence to do this actually it works, we will see each other in september, mean while we will be in touch

Date of experience: June 20, 2020
Virginia
1 review
0 helpful votes
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Good
June 20, 2020

Site was alright. There could have things that were better. Need to give the option to not see profiles that you're not interested in.

Date of experience: June 19, 2020
New York
1 review
15 helpful votes
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Love of my life
June 17, 2020

I met her the day after I intended to unsubscribe from Zoosk but Zoosk refused to give me my money back bc I was a day late. I thought that was weak but they tried to make it up to me by giving me 3 months for half off. The next day I met the love of my life. We were together for almost a year but it ended bc her ex husband is obsessed with her & her 15 yo son is an entitled sociopath. I'll always love her tho.

Date of experience: June 16, 2020
Virginia
1 review
15 helpful votes
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Could be a useful platform, but with all the misinformation, phony views, messages and outdated inactive profiles, it's useless and completely unnecessary. A " zoosker " as they're called must wade through way too much garbage to get very little. My heart goes out to all the good people and lonely hearts just spinning their wheels. What a shame. Other sites are much more customer friendly. Just look around and you'll find former " zooskers " finding more opportunities with good people.

Date of experience: June 11, 2020
Australia
1 review
0 helpful votes
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Better in person
June 12, 2020

Very new to being single. Online dating was very scarey. It took a bit of time to work out which men were genuine compared to those just having fun. I found a beautiful man and now I am happy.

Date of experience: June 11, 2020
California
1 review
0 helpful votes
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Meet the girl of my dreams. Tiff is the love of my life and am so happy I met her on this site. Never been happier in my life!

Date of experience: June 8, 2020
Michigan
1 review
6 helpful votes
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Was ok, there was a few issues with some things. Just very tried of not getting feedback. From other members.

Date of experience: June 8, 2020
GB
1 review
9 helpful votes
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Nice scam
June 8, 2020

So after reading how good zoosk was I signed up for 3 months then I had to pay extra to see if my message had been read. Anyone that I contacted I got zero response which doesn't surprise me in the slighest. I deactivated my account then reactivated it to find out that they wanted to charge me for a subscription that still had a couple of months left. I would love to meet the person that runs this company to find out what drives them to rip people off.

Date of experience: June 8, 2020
Texas
1 review
30 helpful votes
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They give out fake messages, and when you try to retrieve them it will tell you to subscribed when you already have a subscription. Most of the men on this site are nothing but scammers who has posted dead men photos and fake profiles.
The site do not identify these men, or it wouldn't be happening so often. All this site cares about is the money you pay for your subscription.

Stay away from this Site.It is a fake itself!

Date of experience: June 6, 2020
Massachusetts
1 review
0 helpful votes
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I just want to cancel my subscription and don't care to go thru all these hoops to do so. And now you want 100 characters to finish?! Gfy

Date of experience: June 5, 2020
Texas
1 review
0 helpful votes
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I recently had a Zoosk member respond to a "Hi!" and after maybe 7 questions back and forth got the feel the member was actually practicing some hate on the site! The explanation can be convoluted to explain on here. When I finally got a contact on Zoosk "Tizzy" and explained to her what had been said because she cannot see my chat! She heard nothing of what I had called to complain about. When I asked for a supervisor she refused and stood fast on why she could not allow me to talk to a supervisor. "I had not explained a reason for it?" Eventhough I told her racism, discrimination and a derogatory comment as F... Off are reasons enough Tizzy refused to allow me to speak with a supervisor.

Date of experience: June 3, 2020
Texas
1 review
1 helpful vote
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Utterly jammed full of fake communications, profiles that are clearly fake, scammers. Please, don't waste your time with this website. The few real members I have met all laugh about how many fakes and scammers there are on the site.

In addition to that, the app is incredibly glitchy... it's like different sections of the website don't talk to each other... one will tell you somebody looked at your profile and when you go to look who, it says the profile doesn't exist. Or someone sends you a message and it registers hours later.

I have not met a single real member that will renew. This thing is a joke.

All these review sites that tell you it's 9.5/10... check them out... none of them allow you to leave your own reviews. That should tell you something in itself.

Date of experience: May 30, 2020